hims & hers

General Counsel

• Provide legal support to Product, Growth, and Marketing teams on category development, new and existing solutions, marketing and educational materials, and digital product design
• Identify privacy and regulatory issues and collaborate with Regulatory and Privacy Counsel team members on actionable legal guidance
• Review customer-facing promotional content, including advertising, website content, social media posts, and product packaging, for legal and regulatory compliance
• Provide practical, business-focused, solutions-oriented, clear, and concise legal guidance
• Develop relationships and build trust with business partners
• Stay informed on product developments, business objectives, and the changing legal landscape affecting the business
• Work on legal issues at the intersection of healthcare, technology, and e-commerce

Counsel, Product – Health-Tech

Human Resources

• Serve as a trusted advisor to senior leaders, helping shape business strategy through organization design, leadership, and talent
• Lead organization design, workforce planning, and succession efforts
• Partner with leaders to design organizations that create clear ownership, accelerate decision making, and enable teams to scale
• Coach senior leaders through organizational change, leadership transitions, performance challenges, and other high-impact business moments
• Provide a clear, well-reasoned point of view on complex organizational decisions
• Identify emerging organizational risks and opportunities by connecting themes across leaders, teams, and the broader business
• Build practical, scalable approaches that improve leadership, team operations, and organizational growth
• Partner with Recruiting, Compensation, Employment Legal, HR Operations, and other People leaders on integrated People strategies
• Model exceptional business thinking, organizational insight, and leadership influence while helping develop other HRBPs
• Own and interpret People programs, including Compensation, Legal, and Performance, to provide authoritative guidance

Principal HR Business Partner – Tech

• Support strategic transactions, including M&A, investments, capital markets, and financing transactions
• Manage ongoing obligations arising from transaction documentation
• Assist with SEC filings, including 10-Ks, 10-Qs, risk factors, 8-Ks, proxy statements, Section 16 reporting, and NYSE submissions
• Support corporate governance and entity management, including intercompany transactions, entity reorganizations, and corporate filings
• Advise on investor relations and corporate communications matters
• Review earnings materials, public communications, and internal communications
• Provide practical, actionable, risk-based advice to executives, employees, and cross-functional teams on corporate and securities matters
• Collaborate with accounting, corporate development, finance, tax, people, equity, communications, and other cross-functional teams
• Collaborate with outside counsel to provide efficient, practical, business-oriented legal support
• Monitor and advise on potential impacts of new and proposed corporate and securities laws
• Stay current on governance trends, emerging legal issues, and best practices
• Recommend changes to company programs or policies when advisable
• Identify issues involving privacy, product, employment, litigation, and healthcare regulatory matters and coordinate with subject-matter experts

Corporate Counsel

Full-stack Engineer

• Own the overall architecture for the Applied AI stack and patient-facing experience from intake through ongoing companion interactions
• Partner with research-focused teammates to productionize AI-driven experiences
• Harden services for uptime, reliability, and scale
• Establish best practices for debugging, observability, and operational readiness
• Design systems for robustness and scalability from day one
• Mentor senior technical leaders and elevate engineering capabilities across the organization
• Lead through complexity and ambiguity, remove organizational blockers, and accelerate strategic initiatives
• Translate customer needs and product goals into scalable technical solutions
• Define architectural principles and patterns centered on customer needs
• Design systems and team boundaries for sustainable growth
• Drive early investment in observability, migrations, and reliability

Principal Engineer, Applied AI – Fullstack/Backend

• Serve as the primary legal partner to HR and business leaders on day-to-day employment matters across APAC and EMEA
• Advise across the full employee lifecycle, including onboarding, performance management, leaves of absence, accommodations, and separations
• Design and build scalable global Employment Legal programs, including template libraries, playbooks, policies, and training
• Lead cross-border projects including market entry, reorganizations, workforce transitions, and M&A-related integration
• Conduct and oversee internal investigations and partner with Litigation on employment-related disputes and claims
• Monitor legislative and regulatory developments and translate changes into practical guidance and compliance updates
• Draft, review, and localize employment agreements, offer letters, employee handbooks, restrictive covenants, and separation agreements
• Advise on global immigration and visa matters, including UK and EU sponsorship, work authorization, and UK sponsor license compliance
• Partner with the People team on compensation, benefits, and workforce programs
• Drive compliance audits covering wage and hour, pay equity, and worker classification, and guide remediation
• Deliver training on labor and employment legal developments and drive adoption of best practices
• Use data and trends to identify systemic workforce risk and recommend mitigation strategies
• Report to the Managing Counsel, Employment and partner with HR, People, Litigation, and business leaders

Senior Counsel, Employment – APAC, EMEA

Product Manager

• Drive AI projects and roadmaps across patient and messaging journeys from 0-to-1 concepts to global scale
• Define problem statements, success metrics, and guardrails balancing user value, clinical safety, and business impact
• Bridge patient and provider experiences across patient interfaces, provider tools, and internal workflows
• Partner with Engineering, Data, and Applied AI teams to turn LLMs, agents, retrieval, and personalization systems into user experiences
• Design AI systems with safety and trust as first-class considerations
• Align with Care Operations, Clinical, and Legal teams on escalation rules, failure modes, and safeguards
• Drive experimentation and continuous learning through A/B tests, cohort analysis, and qualitative research
• Integrate structured data, guidelines, and retrieval into AI flows and define evaluation standards for hallucination and safety
• Work with Operations and Support teams to incorporate edge cases, failure scenarios, and operational load into product and system design
• Communicate tradeoffs, risks, and progress across AI initiatives to executive stakeholders

Product Manager, AI

Artificial Intelligence

• Serve as a strategic analytics partner to teams building and operating Hims & Hers AI products, including patient-facing AI chat assistants and internal AI tools for care teams
• Provide thought leadership and strategic partnership to AI Product stakeholders
• Influence roadmap and investment decisions using data-driven insights into AI product performance
• Own experimentation strategy for AI product launches and iterations, including test design, success metrics, sample-size estimation, guardrails, and results interpretation
• Apply causal inference and quasi-experimental methods to assess AI impact on retention and clinical/operational outcomes
• Define, validate, and own metrics frameworks and measurement plans for new and evolving AI product use cases
• Establish pre-launch instrumentation and post-launch readouts in a complex, multi-source data environment
• Partner with ML/Applied AI teams to evaluate model performance in production
• Translate model-level signals into product and business metrics
• Own commercial impact analysis, including cost savings, handle-time efficiency, support deflection, and retention/churn addressability sizing
• Collaborate with AI/ML Engineering, Analytics Engineering, and Data Engineering teams on tracking requirements and data integrity across AI product pipelines and event schemas
• Use Python or R alongside SQL to develop scalable analytical solutions
• Design intuitive Looker dashboards to expand self-service across Product and Care Operations teams
• Conduct deep-dive analyses and user/session segmentation to identify performance and opportunity areas
• Recommend clear actions based on AI product performance analyses
• Champion data quality, documentation, and deliverable consistency across dbt models and BigQuery tables
• Mentor junior analysts
• Report to the Manager of AI Analytics

Staff Analyst, AI

Recruitment

• Own end-to-end interview scheduling across multiple time zones and roles
• Partner with recruiters, sourcers, and hiring managers to anticipate needs and resolve scheduling conflicts
• Move candidates through the recruiting funnel with precision and urgency
• Coordinate complex interview panels, including senior-level and leadership interviews
• Manage recruiting logistics and maintain ATS accuracy
• Prepare interviewers with timely information and reminders
• Improve coordination workflows, candidate experience, and hiring team communication
• Support ATS data hygiene, recruiting operations reporting, and performance tracking

Recruiting Coordinator

Physician

• Deliver high-quality synchronous and asynchronous care by assessing, screening, diagnosing, prescribing, and titrating medication
• Complete initial and follow-up visits synchronously to review progress and adjust medications
• Provide prompt and empathetic patient care on the platform
• Adhere to Hims & Hers platform guidelines and policies
• Complete all required training
• Evaluate and manage patients requiring testosterone replacement therapy (TRT)

Physician – Men's Health, TRT – Synchronous Telehealth

Nurse Practitioner

• Deliver high-quality synchronous care by assessing, screening, diagnosing, prescribing, and titrating medication
• Provide prompt and empathetic clinical customer service on the platform
• Adhere to platform guidelines and policies and complete required training
• Evaluate and manage patients requiring testosterone replacement therapy (TRT)
• Provide care for men's health concerns, with emphasis on diagnosing and treating hormone-related conditions in male patients
• Deliver synchronous video visits with additional asynchronous care as needed

Nurse Practitioner – Men's Health, TRT, Synchronous Telehealth

• Deliver high-quality synchronous and asynchronous care by assessing, screening, diagnosing, prescribing, and titrating medication as necessary
• Provide prompt and empathetic patient care on the platform
• Adhere to Hims & Hers platform guidelines and policies
• Complete all required training
• Help shape a new clinical program in peptides and longevity
• Contribute hands-on to clinical protocols, patient experience, and care delivery as the program grows
• Provide care across a range of health concerns, with particular focus on peptide therapy and diagnosing and treating hormone-related conditions

Full-Time Telehealth Physician, MD/DO – Longevity, Peptides

Operations

• Develop and implement learning strategies aligned to business objectives across Dispense & Fulfillment, Compounding, and Diagnostics operations, reporting progress to the Director of Learning.
• Lead, mentor, and develop a team of learning professionals, fostering a culture of quality, continuous improvement, and accountability.
• Ensure all training programs comply with relevant regulatory requirements including FDA, state boards of pharmacy, and applicable USP standards — partnering with Quality, Regulatory Compliance, and Pharmacy SMEs to translate compliance requirements into effective training.
• Partner with senior leadership, Quality, Regulatory Compliance, and Operations to identify skill gaps and develop targeted learning solutions.
• Oversee the design and delivery of blended learning programs that drive operational performance, compliance, and safety outcomes.
• Lead continuous improvement initiatives including learning kaizens, new program design and launch, and LMS projects that enhance training quality and consistency across the network.
• Support the development and delivery of leadership and professional development programs that build capability and grow talent.
• Develop and track KPIs to measure learning effectiveness and business impact, reporting outcomes to senior leadership.
• Manage learning budgets and resource allocation to maximize impact and demonstrate ROI.
• Travel to sites as needed to support network priorities, program launches, and continuous improvement initiatives.

Regional Learning Manager, Learning Operations

Technical Recruiter

• Own full-cycle recruiting for Software Engineers and adjacent technical roles - from intake and calibration through sourcing, structured interviews, debriefs, and close
• Partner with hiring managers and cross-functional leaders to understand roadmaps, anticipate future headcount and leveling needs, and translate them into sourcing plans and interview panels
• Deliver a best-in-class candidate experience with transparent expectations, timely communication, efficient scheduling, and fast feedback loops
• Proactively source and engage active/passive talent via LinkedIn Recruiter, outbound campaigns, referrals, technical communities, and rediscovery (silver medalists, alumni) to deliver diverse, representative, high-signal slates
• Use LLMs like Claude to automate repetitive tasks, streamline sourcing and candidate communication workflows, and improve overall recruiting efficiency
• Leverage data and industry insights to continuously improve recruiting processes, make informed hiring decisions, and provide meaningful feedback and recommendations to hiring managers
• Mentor sourcers and recruiters, document playbooks, adopt strong ideas from peers, and contribute reusable tools that improve team performance and repeatability

Senior Technical Recruiter

Data Engineer

• Own the long-term technical architecture for DPE across ingestion, orchestration, event streaming, and the platform infrastructure that enables transformation and serving - driving the highest-stakes decisions for the CDC-based streaming platform (Kafka → Flink → BigQuery), orchestration platform evaluation, and lower environment strategy
• Chair Architecture Review Committee (ARC) decisions; act as the primary technical DRI for cross-team, multi-system, and cost-impacting changes
• Establish and enforce engineering standards and production readiness criteria across all DPE-owned systems - testing requirements, CI/CD patterns, observability-as-code, logging standards, data contracts, Schema Registry governance, and what 'production-ready' means for emerging streaming and CDC capabilities
• Own data quality and observability architecture - dbt anomaly detection frameworks, schema validation, data drift alerting, and the platform standards that ensure consumers can trust the data they build on
• Define the technical strategy for self-service analytics: what platform capabilities enable Analytics Engineering to work independently, what guardrails prevent downstream breakage, and how DPE reduces its bottleneck over time
• Own evaluation, onboarding, and ongoing governance of DPE-managed tooling - Fivetran, Confluent, and equivalent platforms, including contract management, cost tracking, and deprecation decisions
• Own data sharing and egress patterns - access provisioning, cross-team data contracts, reverse ETL (Hightouch), and governed consumption paths for internal and external consumers
• Drive cost governance for platform infrastructure - BigQuery slot reservations, query optimization, partition strategies, orchestration rightsizing, and cloud spend accountability across the full DPE stack
• Lead incident response for platform-level P1/P2 incidents: act as technical escalation point, facilitate blameless RCAs, and drive systemic fixes that prevent recurrence
• Produce exemplary technical artifacts - architecture decision records, solution design docs, RFCs - that create alignment and become the team's reference standard
• Mentor and elevate Staff and Senior Data Engineers; raise the technical ceiling through design reviews, code reviews, and hands-on pairing
• Partner cross-functionally with ML/Data Science, legal/security/compliance, and DevOps to deliver platform capabilities that are ML-ready, compliant with HIPAA/GDPR, and hardened at the infrastructure layer
• Contribute hands-on to critical path work

Principal Data Engineer

• Support and manage an active docket of disputes and litigation matters, including developing and executing case strategy in collaboration with internal stakeholders.
• Represent the company in smaller litigation matters, including regulatory inquiries, subpoenas, and other third-party requests for information.
• Manage outside counsel for more complex litigation matters, including providing strategic guidance and thought leadership, case management, and coordinating internally with business teams to gather relevant information.
• Provide guidance and support to internal stakeholders on litigation-related matters, including risk assessments, proactive solutions, and mitigation strategies.
• Support the development and implementation of the company’s discovery and litigation hold processes.
• Provide guidance and updates to management on litigation matters in coordination with the Senior Litigation Counsel.
• Maintain effective communication with insurance carriers and other third parties.