Product Manager, AI

hims & hers

Product Manager leading AI-powered patient and provider experiences for Hims & Hers’ personalized healthcare platform. Driving trusted AI roadmaps, experimentation, and measurable health outcomes.

Posted 9/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving AI projects and product management, with a focus on building applied AI/ML-powered consumer products that prioritize user experience, safety, and business impact. Proficient in A/B testing, experimentation, and cross-functional collaboration to deliver measurable outcomes.

Highest-signal resume keywords

Consumer Product ManagementApplied AI/ML Product DevelopmentA/B Testing and ExperimentationCross-Functional CommunicationUser Experience Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI System DesignData IntegrationUser-Level Metrics DefinitionSafety and Quality MetricsCausal InferenceFeedback LoopsProduct Roadmap DevelopmentSuccess Metrics DefinitionEngagement and Retention StrategiesEvaluation Standards for AI

Soft Skills

Cross-Functional InfluenceCommunication SkillsProblem-Solving

Tools & Technologies

LLM-Based SystemsExperimentation PlatformsData-Intensive Products

Industry Keywords

Consumer ExperiencePatient and Provider InterfacesClinical SafetyBusiness ImpactOperational Load

About the role

Key responsibilities & impact

Drive AI projects and roadmaps across patient and messaging journeys from 0-to-1 concepts to global scale
Define problem statements, success metrics, and guardrails balancing user value, clinical safety, and business impact
Bridge patient and provider experiences across patient interfaces, provider tools, and internal workflows
Partner with Engineering, Data, and Applied AI teams to turn LLMs, agents, retrieval, and personalization systems into user experiences
Design AI systems with safety and trust as first-class considerations
Align with Care Operations, Clinical, and Legal teams on escalation rules, failure modes, and safeguards
Drive experimentation and continuous learning through A/B tests, cohort analysis, and qualitative research
Integrate structured data, guidelines, and retrieval into AI flows and define evaluation standards for hallucination and safety
Work with Operations and Support teams to incorporate edge cases, failure scenarios, and operational load into product and system design
Communicate tradeoffs, risks, and progress across AI initiatives to executive stakeholders

Requirements

What you’ll need

3+ years of Consumer Product Management experience
Substantive experience building applied AI/ML-powered or data-intensive products
Track record of shipping high-quality consumer experiences that drive engagement, retention, and measurable business outcomes
Familiarity with LLM-based systems, including prompting, evaluation, retrieval, tools/agents, and reinforcement or feedback loops
Strong product sense for consumer guided experiences such as assistants, flows, onboarding, or habit-forming products
Demonstrated ability to define and iterate on user-level, system-level, and safety/quality metrics
Background in A/B testing, causal inference, or experimentation platforms for consumer-facing products
Ability to own outcomes end-to-end
Excellent cross-functional communication and influence skills
Legally authorized to work in the U.S. without restriction for any employer

Benefits

Comp & perks

Competitive salary & equity compensation for full-time roles
Unlimited PTO
Company holidays
Quarterly mental health days
Comprehensive medical, dental & vision benefits
Parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
Talent-first flexible/remote work approach