Regional Learning Manager, Learning Operations

hims & hers

Regional Learning Manager overseeing learning strategies and team development in healthcare operations. Focused on compliance and continuous improvement within Dispense & Fulfillment processes.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing learning strategies that align with business objectives, ensuring compliance with FDA regulations and USP standards. Proven ability to lead and mentor teams while driving continuous improvement and measuring learning effectiveness through KPIs.

Highest-signal resume keywords

Learning Strategy DevelopmentRegulatory Compliance ExpertiseLeadership in Learning & DevelopmentChange ManagementProject Management

ATS Keywords

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Hard Skills

Learning Strategy ImplementationRegulatory ComplianceTraining Program DevelopmentKPI TrackingProcess Improvement Methodologies

Soft Skills

Superior CommunicationStakeholder ManagementTeam Leadership

Tools & Technologies

Enterprise LMS PlatformsAsanaGoogle Suite

Certifications & Qualifications

CPhT Certification

Industry Keywords

FDA RegulationsCGMP RequirementsUSP StandardsPharmaceutical OperationsHealthcare Training

About the role

Key responsibilities & impact

Develop and implement learning strategies aligned to business objectives across Dispense & Fulfillment, Compounding, and Diagnostics operations, reporting progress to the Director of Learning.
Lead, mentor, and develop a team of learning professionals, fostering a culture of quality, continuous improvement, and accountability.
Ensure all training programs comply with relevant regulatory requirements including FDA, state boards of pharmacy, and applicable USP standards — partnering with Quality, Regulatory Compliance, and Pharmacy SMEs to translate compliance requirements into effective training.
Partner with senior leadership, Quality, Regulatory Compliance, and Operations to identify skill gaps and develop targeted learning solutions.
Oversee the design and delivery of blended learning programs that drive operational performance, compliance, and safety outcomes.
Lead continuous improvement initiatives including learning kaizens, new program design and launch, and LMS projects that enhance training quality and consistency across the network.
Support the development and delivery of leadership and professional development programs that build capability and grow talent.
Develop and track KPIs to measure learning effectiveness and business impact, reporting outcomes to senior leadership.
Manage learning budgets and resource allocation to maximize impact and demonstrate ROI.
Travel to sites as needed to support network priorities, program launches, and continuous improvement initiatives.

Requirements

What you’ll need

Bachelor’s degree required; Master’s degree in Learning & Development, Organizational Development, Business Administration, or related field preferred.
Active CPhT (Certified Pharmacy Technician) certification required.
10+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams across multiple locations.
Proven experience developing and implementing learning strategies that drive measurable business results in regulated environments.
Experience leading learning initiatives in pharmaceutical, healthcare, or distribution/fulfillment operations.
Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards as they relate to training and competency assessment.
Strong business acumen with the ability to align learning initiatives to operational priorities and demonstrate ROI.
Demonstrated change management, stakeholder management, and project management capabilities with the ability to manage multiple complex initiatives simultaneously.
Superior communication skills with the ability to influence at all levels of the organization.
Preferred:
Experience in 503a or 503b compounding pharmacy environments, including sterile compounding and aseptic technique training.
Knowledge of USP <797>, <795>, and <800> standards and associated training requirements.
Experience leading learning initiatives during periods of rapid growth, new facility launches, or organizational change.
Proficiency with enterprise LMS platforms.
Background in process improvement methodologies such as Lean or Six Sigma.
Proficiency with program and project management tools such as Asana, Google Suite, or similar platforms to manage complex, multi-workstream initiatives.
Experience designing and delivering leadership development programs.

Benefits

Comp & perks

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats