Henry Schein

Operations

• Responsible for submitting RFP (request for pricing) /RFI (request for information) and Competitive Reviews for our large customers.
• Works with Legal to ensure that RFPs, bids and agreements are drafted as needed.
• Collaborate with internal customers to gather requirements, identify issues, and determine the scope of project.
• Create financial models of 'what if' scenarios to help future business planning.
• Prepare savings reports utilizing lower cost alternative products and/or contract costs.
• Reach out to Manufactures to obtain best cost available to customers.
• Develop reports from databases to provide management with information to make sound decisions.
• Perform data modeling studies and develop basic models.
• Document and maintain operational policies and procedures, including documenting detailed process flows.
• Collect data to analyze new and existing business operations and processes to initiate and recommend best practices and procedures that focus on increased productivity and reduced cost; make recommendations to management to improve.
• Responsible for management of Enterprise Profit Models.
• Implement basic databases, including the analysis of data contained in the databases.
• Provide financial and/or business support for management teams.
• Communicate business results, operational analyses, change recommendations and other information developed and/or received to management, formally present findings to management.
• Track, and report business metrics and service level agreements to key stakeholders.
• Coordinates efforts/resources to ensure priorities are met. For example, participates in weekly/monthly calls and meetings with the sales and Enterprise operations teams.
• Tracks wins, pending deals and loses.
• Participates in special projects and performs other duties as required.
• Act as a project manager, lead process improvement initiatives and provide consultation to users to address business issues.
• Oversees Enterprise Operations Specialist and Sr. Specialist work for quality and guideline compliance. Available to answer questions from Enterprise Operations Specialist and Sr. Specialist and assist with training and development

Enterprise Operations Analyst

Account Executive

• Expertly understands, teaches, tailors, and takes control of dental prospect sales cycles that incorporate the all of Henry Schein One’s portfolio, additional equipment and technology found in a dental practice/organization, change management, relationship management, imaging, growth and acquisition strategies
• Create detailed business plans to facilitate the attainment of monthly and quarterly sales targets
• Deliver value insights for multiple solutions (discoveries and demos) to prospects and existing clients (where applicable) toward securing incremental revenue
• Connect dental practice/organization needs with Henry Schein One solutions to create & advance sales cycles using sales methodologies, industry insights, and commercial teaching
• Unearth new sales opportunities by positioning strategic partnerships and values, networking with assigned clients through substantial and deliberate outbound communication activities
• Update and maintain leads and opportunities in the CRM, including sales stage and next assigned task date
• Maintain minimum daily activity with clients and prospects that generates at least 2 sales opportunities per day. (This is not realistic in all segments)
• Negotiate multifaceted customer sales agreements and keep records of sales and data within Henry Schein One CRM and identified sales tools.
• Forecast monthly and quarterly sales to leadership
• Develop valuable working relationship with Henry Schein Dental sales representatives to drive incremental business for Henry Schein One software solutions.
• Facilitate the resolution of complaints and issues aimed for customer contentment and the preservation of the company’s reputation.

Senior Account Executive

Sales

• Responsible for growing Henry Schein Products revenue, profitability, and market share at the center level in their designated territory.
• Conducts regular and ongoing business reviews with RGM to identify and target center-level category growth opportunities, in both private accounts and L/R-DSO’s, within HSP portfolio, with an emphasis on Biomaterial and Endo products.
• Provides ongoing targeting and analytics resources to RGM / FSC to identify and target account-level category growth opportunities.
• Provides clinical knowledge to both customers and FSC teams to drive sales at accounts.
• Conducts product demonstrations, both in-person and virtually, in support of HSP category growth in one-to-one (private practice) and one-to-many (DSO’s, study clubs, etc.) sales environments.
• Works with internal resources and Clinical Sales Management to develop appropriate selling materials, launch programs and implement plans that address the needs and opportunities within DSO accounts, across the HSP portfolio.
• Utilizes available CRM, analytics, and additional reporting and communication platforms to document, analyze, plan, and coordinate activities related to growing HSP revenue within designated territory.

Clinical Sales Specialist, Dental

Compliance

• Responsible for ensuring company operations remain compliant with all federal, state, and international regulations governing controlled substances and regulated products
• Oversees licensing, reporting, recordkeeping, audits, and internal compliance processes related to DEA and other regulatory agency requirements
• Partners cross-functionally with quality, operations, supply chain, legal, and commercial teams to support compliant business practices while minimizing regulatory risk
• May perform several responsibilities such as researching laws, implementing policies, conducting audits, and providing compliance support

US Regulatory Affairs Specialist

Brand Manager

• This position is responsible for managing the brand and marketing strategy and ongoing management of the portfolio of product brands.
• Scope includes responsibility for developing the global corporate brands, including brand development, brand statements, brand positioning, new brands and potential brand acquisitions.
• Position supports the broader business unit to realize stated market share targets and annual sales and gross profit budgets on a country-by-country basis by working in close coordination with the Henry Schein Brand Product Management, Product Content and Commercial Teams.
• This role is also responsible for sub-brand strategy, packaging standards/guidelines, and defining competitive benchmark brands to provide guidance on pricing and promotion activities.
• Define detailed positioning of any existing or new brand to ensure clear understanding of brand value proposition, positioning relative to benchmark competitive brands, packaging and design elements.
• Collaborate with business unit leadership to own and defend these brands to ensure a consistent global brand with a clear value proposition to both customers and internal sales/marketing/merchandising team members.
• Develop product positioning and support product launch strategy based on forecast metrics.
• Define and develop annual marketing strategy that supports business goals.
• Manage and track annual marketing budget.
• Define and manage the in-market portfolio strategy — including discontinuation of low-performing SKUs, identification of gaps/opportunities.

Product Manager

• This position is responsible for the strategy, roadmap and detail technical feature definition of one or more products.
• Functions as a business and technical manager for assigned product(s), responsible for the product planning and execution throughout the product lifecycle.
• This position will collaborate with a wide variety of functional areas to manage and support all phases of marketing and product development for projects; including sourcing, pricing, sales, marketing, packaging, performance management, product specifications, quality assurance and regulatory compliance.
• Ensures that the product(s) support the company’s overall strategy and goals.
• Bridges organizational gaps between different functional groups, most often between development, marketing, sales and support.
• Researches the market and competitive environment in the effort to define a product vision that provides significant long-term advantage to the targeted customers of the assigned products and to the company.
• Role is inclusive of being a technical expert on the product(s) as well as having a very good working knowledge of the business drivers and customer success factors for the assigned products.

Product Manager, Handpiece, Small Equipment & Rotary

Engineering Manager

• Lead and grow an engineering team delivering mission-critical software to dental practices and their patients
• Directly oversee a team of various levels of engineers (onshore and nearshore) and influence engineering practices, technical execution, and outcomes across the organization
• Drive clarity, accountability, and alignment through effective communication of goals, priorities, and status to team members and stakeholders
• Support hiring, onboarding, coaching, performance management, and career development to attract and retain top engineering talent
• Establish and ensure adherence to standards for software engineering, analysis, QA, and project delivery
• Foster a culture of ownership, collaboration, innovation, and continuous improvement
• Partner with Product and UX to deliver customer-centric solutions that align with strategic initiatives
• Monitor and manage project scope, forecasts, risks, and budgets
• Promote mature DevOps practices, continuous integration/deployment, and test-driven development

Manager, Software Engineering

• lead outreach to healthcare practitioners in your territory to actively grow and develop your account base
• conduct face-to-face contact with every account assigned and captured on a timely and periodic basis
• respond to customers’ concerns and resolve inquiries promptly
• attend medical conventions/seminars and participate in all training programs to enhance sales and business acumen

Field Sales Consultant, Medical

Chief Technology Officer

• Fachliche und disziplinarische Führung/ Weiterentwicklung des technischen Service der Region XXX
• Verantwortung der serviceorientierten Umsetzung sowie der operativen und strategischen Weiterentwicklung im technischen Tagesgeschäft
• Kundenbetreuung im Technischen Service
• Reklamationsmanagement
• Kalkulation und Beratung von Kunden, Kostenkalkulation
• Optimierung von Prozessen in aktuellen Projekten sowie künftigen Abläufen
• Qualitätssicherung im technischen Service
• Sicherstellung und Einhaltung aller relevanten und gesetzlich vorgeschriebenen Bestimmungen
• operatives Reporting & Controlling (z.B. Performance KPIs)
• Koordination der relevanten Schulungen
• Enge Zusammenarbeit mit Regionalleitung, Vertriebsleitern, technischer Leitung

Technischer Leiter

• Achieve Gross Profit Target for Territory through sales achievement
• Present, promote and sell products using Brasseler value proposition to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Utilize CRM system to manage sales funnel
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Continuously improve through feedback.

District Sales Manager

Account Manager

• Represent Brasseler USA and its broad range of quality dental instrumentation products
• Deliver sales targets, gross profits targets and create incremental opportunities with DSO customers
• Work closely with Regional Managers and District Managers to uncover new opportunities to increase sales and profitability
• Research, prospect and establish leads for new corporate partners in the DSO space
• Prepare, present, and negotiate proposals to corporate decision makers
• Maximize product segment yield across all major segments through the sales, marketing, and education of preferred DSO partners
• Manage travel, expenses, and other related administrative activities budget
• Prepare weekly, quarterly, and annual sales reports and conduct detailed business reviews with key DSO accounts
• Attend industry meetings, trade shows, and customer annual meetings

Special Markets Account Manager

Marketing

• Contributing to the sales of Henry Schein products
• Fostering, developing, cultivating, reinforcing, and maintaining the sales and marketing activities
• Making outbound calls to assigned physicians based on target lists, webinar leads, and digital marketing programs
• Handling inbound calls generated from leads and the 1-800 numbers
• Achieving established sales goals
• Handling both incoming and outbound calls
• Maintaining a daily average of 4 hours talk time and a minimum of 70 outbound calls
• Demonstrating high performance while maintaining profit dollar standards
• Updating and maintaining current customer records by logging all information in the Customer Profile screen
• Effectively utilizing the CSS, COE, and JDE systems
• Adhering to all company policies and procedures
• Participating in special projects for Henry Schein division and performing other duties as required

Telemarketing Representative

Business Development Rep

• Sell, negotiate, and implement distribution contracts with large customers and corporate accounts.
• Included is the production of the draft contract; pricing review and approval from Healthcare Services Operations and sales and marketing management; development of an implementation plans involving the P.R.C. review, customer service, finance, technical support and Healthcare Services management.
• Provides ongoing support to new and existing customers through regular contacts maintaining relationships and implementing strategic programs for account penetration.
• Monitors sales, gross profit and works with the customer to market, ensure compliance, financial commitments and profitability.
• Develops and conducts customer business reviews.
• Interpret and communicates strategic information to sales consultants and sales management to ensure competitive strategies are understood and executed by Sales, Marketing and Global Services Teams.
• This effort will involve recommending and actions to address or respond to competitive threats or service needs in the marketplace.
• Develops and leads educational sessions at company meetings to drive awareness and training of large accounts and support requirements.
• Works closely with sales management, NASA operations, P.R.C. and Global Services to create sales/marketing strategies, contract compliance, services and implementation activities ensuring a customer satisfaction and loyalty.
• Participates with Sales, Marketing and Healthcare Services management in the development of the promotional plans.
• Assists in the development of programs and sales strategies for corporate accounts in collaboration with other Business Development Executives, Project Category Managers to increase sales, profitability and market share including: Participating in selective tradeshows Healthy Children Healthy Lifestyles events Presentation materials for customers and sales force training Special projects as assigned by the HCS Regional GM.

Business Development Executive, Medical

Outside Sales

• Call on dental offices to support sales growth and new customer acquisition
• Represent Brasseler products and value proposition in a professional, customer-facing manner
• Partner with District Sales Managers and field leadership on territory priorities
• Assist with account follow-ups, prospecting activities, and pipeline development
• Participate in ride-along field visits and sales meetings
• Support special sales initiatives and promotional programs
• Complete assigned projects that align with academic learning objectives
• Perform other duties and projects as assigned

Dental Field Sales Intern

Project Manager

• Lead full lifecycle delivery for assigned projects, from initiation through to completion, in partnership with a project sponsor
• Develop and maintain detailed project plans, timelines, and resource allocations for all projects under your remit
• Provide governance and oversight for projects led by sponsors, including regular check-ins, risk management and progress reporting
• Facilitate cross-functional collaboration to ensure alignment and timely delivery of project milestones
• Identify and mitigate risks, issues and dependencies across multiple projects
• Maintain accurate documentation and reporting for stakeholders, including status updates and dashboards
• Drive continuous improvement in project management processes, tools and methodologies
• Ensure all projects adhere to compliance, quality and governance standards