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Associate Regional Process Leader, R2R
Henry ScheinRegional R2R service delivery leader overseeing finance operations, SLAs, controls, and vendor performance. Supporting Henry Schein’s global healthcare products, services, and solutions business.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational expertise in Record to Report (R2R) processes, including accounting close and general ledger reconciliations, while effectively managing service delivery in regional environments. Capable of driving continuous improvement initiatives and optimizing operational performance through effective stakeholder management and analytical skills.
Highest-signal resume keywords
R2R Process ManagementKPI and SLA Performance ManagementRoot Cause AnalysisStakeholder ManagementCapacity Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounting CloseGeneral Ledger ReconciliationsJournal EntriesIntercompany AccountingFixed Assets ManagementProcess Controls ExecutionPerformance OptimizationContinuous ImprovementAutomationProcess Simplification
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsInterpersonal SkillsLeadership SkillsNegotiation Skills
Certifications & Qualifications
CPACIMAPMP
Industry Keywords
Finance OperationsShared ServicesOutsourced Service DeliverySLA-Based EnvironmentsFinancial Compliance Standards
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Serve as a regional interface between Global Business Services, outsourced delivery partners, and regional business stakeholders.
- Translate business priorities into executable R2R delivery plans aligned with global process standards.
- Support end-to-end regional service delivery performance across outsourced and retained teams.
- Lead daily and weekly operating cadence, including close calendar execution, volume, throughput, capacity, and backlog management.
- Own and enforce SLA and KPI performance across R2R.
- Identify risks, escalate performance issues, and develop root cause analyses and corrective action plans.
- Act as an escalation point for service delivery issues, close delays, reconciliation breaks, control deficiencies, and accounting exceptions.
- Coordinate with outsourced vendor sites to maintain staffing, quality standards, and process controls.
- Execute and enforce global R2R process standards, policies, and governance frameworks.
- Support demand forecasting and capacity planning.
- Ensure process controls, audit requirements, and financial compliance standards are consistently executed.
- Maintain exception management and escalation frameworks.
- Identify process improvement, automation, and simplification opportunities.
- Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations.
Requirements
What you’ll need- Strong operational expertise in R2R processes, including accounting close, general ledger reconciliations, journal entries, intercompany, fixed assets, and controls execution.
- Ability to manage service delivery in a regional or multi-country environment.
- Experience in KPI and SLA performance management, root cause analysis, and structured escalation handling.
- Demonstrated experience managing outsourced or hybrid retained-vendor delivery models.
- Strong stakeholder management skills with regional finance leadership.
- Capability in capacity planning, workload management, and operational performance optimization.
- Experience supporting or driving continuous improvement, automation, standardization, and process simplification initiatives.
- Strong analytical, organizational, and problem-solving capabilities.
- Ability to manage competing priorities in a fast-paced, matrixed environment.
- Excellent communication and interpersonal skills.
- Strong management and leadership skills, including developing and mentoring team members.
- Excellent presentation and public speaking skills.
- Independent decision-making, analysis, and problem-solving skills.
- Ability to plan and manage projects, including resources, timelines, budgets, tasks, and responsibilities.
- Good negotiating skills and ability to manage outsourced relationships.
- Ability to influence, build relationships, understand organizational complexities, and manage conflict.
- Broad professional and managerial skills with understanding of industry practices and company policies and procedures.
- Ability to lead virtual teams.
- Typically, 7 years of professional experience in Finance operations, shared services, or outsourced service delivery environments, including 3 years in a regional or multi-country management role.
- Experience managing third-party outsourced providers in SLA-based environments preferred.
- Bachelor's Degree or global equivalent in Finance, Accounting, or a related discipline preferred.
- Advanced degree or professional certifications such as CPA, CIMA, or PMP preferred.
- Travel typically less than 20%.
Benefits
Comp & perks- Bonus eligibility
- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- PTO [or sick leave if applicable]
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities