Henner Group

Public Relations

• Manage claims (incapacity, disability, daily sickness benefits, death) from initial registration through settlement
• Assemble case files (review supporting documents and policy coverages) and follow up on missing documents
• Monitor benefit payments
• Answer incoming calls to advise clients on file follow-up and claims management
• Manage the policy lifecycle: registration/termination and collection of premiums

Income Protection Claims Administrator

General Counsel

• Provide daily support on all matters related to supplementary social protection, including the implementation and compliance of health care, major disability/death insurance (prévoyance lourde) and pension schemes, and ensuring compliance with the related social and tax exemption requirements
• Draft legal briefs on strategic topics
• Assist with negotiating and then drafting or reviewing a variety of contracts: commercial partnership agreements, service agreements, non-disclosure agreements, etc.
• Contribute to the development and delivery of training on core topics and current issues
• Write articles for a monthly news bulletin
• Maintain ongoing legislative and regulatory monitoring

Legal Intern - Supplementary Social Protection

• Study, analysis and drafting of delegation-of-management protocols and amendments to ensure compliance with insurance providers
• Implementation of Solvency II regulations, ACPR guidelines on the control of delegated risks and CNIL (data protection) requirements
• Drafting contractual clauses in compliance with the company’s internal procedures and Solvency II regulations
• Participation in and organization of study committees with the Group’s operational and support departments
• Coordination of relationships with our insurance partners
• Legal monitoring of developments in Solvency II regulations at national and EU level

Insurance Legal Counsel

Counselor

• Assist the team in managing the group's clients and partners
• Support the monitoring of client portfolios
• Participate in managing relationships with clients and partners
• Contribute to the preparation of responses to calls for tender / RFPs
• Assist in developing communication materials for prospects

Account Management Consultant – (M/F)

Insurance

• Assurer la gestion des sinistres (incapacité, invalidité, IJ, décès), depuis leur ouverture jusqu’à leur règlement.
• Suivre la constitution des dossiers (analyse des pièces justificatives et des garanties, relance des pièces manquantes).
• Procéder au suivi des versements.
• Prendre également en charge la réception des appels téléphoniques afin de conseiller nos assurés et nos clients (interlocuteurs RH) dans le suivi et la gestion des dossiers.

Gestionnaire en Assurance

Director

• Lead and recruit brokers in the group insurance (collective benefits) market
• Promote delegated management and co-broking
• Respond to Requests for Proposals (RFPs)
• Review and analyze tender specifications and client requirements
• Develop, monitor, and ensure the profitability of the client portfolio
• Manage client onboarding and transitions into management
• Participate in cross-functional projects
• Work closely with all teams

Client Director

• assurer le relai managérial
• coordonner les activités de gestion pour garantir la satisfaction clients
• assurer le reporting de l’activité et la fiabilité des données
• accompagner la montée en compétences des équipes
• animer les indicateurs d’activités et de culture client
• participer au pilotage de l’activité et à l’animation des gestionnaires

Superviseur Prévoyance

Consultant

• Responsible for a high-value client portfolio
• Manage day-to-day client relationships
• Promote and sell solutions to new client companies
• Propose tailored solutions to meet client needs
• Develop a network of partner brokers
• Coordinate follow-up activities for the client portfolio
• Ensure technical, commercial and legal follow-up of client files

Consultant, International Employee Benefits

• Manage a portfolio of clients independently
• Lead and participate in consulting engagements with the sales teams
• Ensure the technical and contractual arrangements are secure
• Analyze and present technical profit-and-loss accounts
• Negotiate renewals
• Knowledge of the market and competitive environment
• Benchmark competing offers
• Contribute to portfolio development and capture new business opportunities
• Contribute to tenders (RFPs) and client presentations
• Manage a team of 3 people

International Account Director – Employee Benefits

Business Analyst

• Structure, validate and add value to data analysis across international management scopes
• Gain a comprehensive view of the department’s data priorities and develop a roadmap for reporting, KPIs, client expectations, etc.
• Collect data from various internal teams and ensure its consistency
• Coordinate and deliver reports for clients and insurers
• Identify anomalies and inconsistencies in the data and propose corrective actions
• Produce clear, readable, value-oriented materials
• Contribute to the development of operational action plans

• Structure, ensure the reliability of, and add value to data analysis
• Gain a comprehensive view of the department's data challenges
• Collect data from various internal teams and ensure its consistency
• Act as a coordinator/facilitator between business teams and the operational management team
• Coordinate and oversee the production of reports for clients and insurers
• Identify anomalies and inconsistencies in data and propose corrective actions
• Contribute to the development of operational action plans

Bilingual

• Assist beneficiaries and healthcare professionals
• Respond to their requests and guide them through their care journey, primarily by phone and email
• Inform them about their policy coverages, reimbursements and administrative management (enrollment, endorsements, cancellations, premiums, etc.)
• Ensure high-quality service by providing clear and effective responses
• Manage contract and benefits administration
• Register and cancel contracts, and monitor premium payments
• Handle health claims: entering reimbursements, preparing quotes, issuing authorizations for coverage
• Update and modify beneficiary records (policy, address, bank details, etc.)

Bilingual Health Manager

• Handle complex cases.
• Analyze and resolve any operational issues and propose improvements.
• Participate in the onboarding process for new cases and transfers into management.
• Analyze client DSN flows for approval.
• Review employer contribution accounts and carry out actions related to pre-litigation.
• Act as the point of contact for clients and commercial teams on matters within your area of expertise.
• Ensure the compliance of one or more activities, including, among other tasks, validating files/cases.
• Lead technical workshops.
• Report technical malfunctions to the Unit Manager.
• Train new hires and support the technical upskilling of team administrators/claims handlers in addition to formal training programs.

Group Benefits Expert

• Manage the administrative handling of provident/risk insurance contracts
• Process inquiries from policyholders and partners
• Monitor files in accordance with internal procedures
• Verify and enter data into management systems
• Contribute to updating databases
• Collaborate with internal teams
• Process correspondence and medical certificates
• Ensure medical confidentiality and compliance with GDPR
• Maintain filing and archiving

Administrative Provident Insurance Administrator

• Handle claims (temporary incapacity/sick leave, disability, daily allowances, death) from opening through settlement
• Assemble claim files (review supporting documents and coverage) and follow up on missing documentation
• Monitor payments
• Answer telephone calls to advise clients on claim status and case management
• Manage the contract lifecycle: registration/cancellation and processing premium receipts

Income Protection Claims Administrator

Legal Intern - Supplementary Social Protection

Insurance Legal Counsel

Account Management Consultant – (M/F)

Gestionnaire en Assurance

Client Director

Superviseur Prévoyance

Consultant, International Employee Benefits

International Account Director – Employee Benefits

Business Analyst

Business Analyst

Bilingual Health Manager

Group Benefits Expert

Administrative Provident Insurance Administrator

Bilingual Welfare Benefits Claims Administrator