Sales Advisor

Henner Group

Conseiller Commercial F/H rejoignant une équipe dédiée chez Henner. Établir des contacts téléphoniques avec les assurés pour commercialiser des contrats de complémentaire santé.

Posted 7/16/2026full-timeVilleneuve d’Ascq • 🇫🇷 FranceJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and sales advisory services, with a strong focus on customer needs and effective communication in French. Proficient in managing customer requests and utilizing digital tools to enhance service delivery.

Highest-signal resume keywords

Client Relationship ManagementSales Advisory ServicesOffice 365 ProficiencyBilingual French CommunicationComplaint Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Request ManagementPolicyholder CommunicationFile MonitoringArchivingCommercial Campaign Execution

Soft Skills

AdaptabilityProblem-Solving

Certifications & Qualifications

Bachelor's-Equivalent Diploma in Business or Insurance

Industry Keywords

InsuranceSalesCustomer Service

About the role

Key responsibilities & impact

Establish telephone contact with our policyholders (incoming and outgoing calls)
Manage customer requests (new subscriptions, changes to coverages, cancellations) via email, phone and post
Provide advisory services by recommending the offer best suited to the client's needs and budget
Monitor client files (mail handling, scanning, archiving)
Handle complaints and implement necessary corrective actions
Make outgoing calls for commercial campaigns or follow up with prospects on active quotes

Requirements

What you’ll need

Bachelor's-equivalent diploma (Bac+2/3) in Business or Insurance
Minimum of two years' experience in a Sales Advisor or Client Relationship role
Comfortable with digital tools (Office 365)
Ability to adapt to new digital tools
Strong written and spoken French (spelling and grammar)

Benefits

Comp & perks

13th month salary
Holiday bonus
Profit-sharing bonus
Employee savings and retirement plan with attractive employer contributions
75% reimbursement of transport costs
Childcare allowance
Telemedicine consultations
Family or individual health insurance fully covered (100%) by Henner
12 RTT days per year in addition to paid vacation
Meal vouchers (tickets restaurant)