HD Supply

Account Executive

• Responsible for all technical and quality assurance aspects of installation projects
• Oversee labor by subcontractors, recruitment, training, and monitoring customer satisfaction
• Monitors and ensures installer's workmanship and recruit, train, and maintain contractors
• Accompanies installers on measurement of unit and reviews labor bid before submission to the customer
• Visually inspects materials and merchandise and facilitates all needed documentation
• Coordinates with the customers and property managers to identify problems and ensure customer satisfaction
• Supervises direct reports including performance management, training, coaching, and disciplinary actions

Construction Sales Consultant

Outside Sales

• Exceeds sales and profit targets in a designated territory
• Manages sales and customer retention initiatives
• Generates a strategic sales call schedule and engages in customer visits

Field Account Manager – Multifamily

• Responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets
• Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers
• Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
• Manages sales volume with an existing group of customers, prospects successfully to expand the customer base
• Develops and implements plans to expand business presence in the assigned area
• Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships
• Attends the monthly business meetings for all company sponsored associations
• Participates in all local trade shows, and, if required, similar regional / national activities
• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data

Outside Sales Account Representative – Multi-Family

Technical Project Manager

• Manages and oversees all aspects of medium- to large-scale technology projects
• Develops, analyzes, and manages project plans, schedules, and resource forecasts
• Manages project financials and provides input and justification for costs
• Communicates project goals to the team and coordinates team activities
• Controls and mitigates project risks by analyzing and identifying trigger events

Senior IT Project Manager

Sales

• Gather disparate data from various data sources; analyze and normalize to ensure data integrity for analysis.
• Provide consistent, relevant and accurate data as well as guidance/knowledge of the data and definitions that are available for analysis.
• Serves as a resource to assigned client in area of expertise.
• Gathers and compiles raw data; conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.
• Analyzes, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses.
• Defines data definitions and documents data limitations.
• Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps and ad hoc requests.
• May make presentations.
• Provides recommendations based on findings and analysis.
• Provides input on policies and procedures.
• Participates in department and interdepartmental projects.
• Performs other duties as assigned.

Sales Analyst

• Grow and manage key multifamily flooring accounts throughout the San Francisco Bay Area
• Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs
• Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting
• Manages sales and customer retention initiatives efficiently to enhance overall sales performance
• Generates a strategic sales call schedule and engages in face-to-face customer visits
• Identifies, develops, and maintains a pipeline of qualified, managed accounts
• Focuses on new account opportunities by utilizing effective cold call strategies
• Implements approved sales strategies to achieve targeted sales outcomes
• Collaborates with inside sales to support business growth and development

Outside Sales, Field Account Manager – Multifamily

Account Manager

• Exceeds sales and profit targets in a designated territory
• Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting
• Manages sales and customer retention initiatives efficiently
• Generates a strategic sales call schedule and engages in face-to-face customer visits
• Implements approved sales strategies to achieve targeted sales outcomes
• Collaborates with inside sales to support business growth and development

Field Account Manager – Industrial

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National Accounts Manager

Call Center Representative

• Provide customer service by responding to inquiries regarding product selection, services and issues.
• Associates will be responsible for knowledge of 20,000 products and 3 catalogues.
• Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
• Performs necessary follow-up to ensure customer service expectations are met.
• Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
• Researches and suggests alternative products to customers.
• Provides representation of products, increasing sales wherever appropriate or as requested.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Resolves customer issues including issuance of credit concessions.

Inside Sales

• Overseeing day-to-day operations of an inside sales team
• Providing high level customer service while maximizing sales
• Ensuring customers receive prompt and efficient service
• Administering guidelines for consistent quoting

Manager, Inside Sales – Multifamily

Learning and Development

• Designs and delivers virtual and in-person training on complex operations and broad-scope business tasks.
• Serves as a subject matter expert, collaborating with cross-functional teams to develop accurate, impactful content.
• Engages multiple levels across the organization and facilitates large-group sessions, including multi-day learning events.
• Partners with the Learning Team and functional subject matter experts to develop, maintain, and update training content.
• Facilitates large-group sessions and multi-day learning events, adapting content to audience and delivery format.
• Ensures content accuracy, relevance, and alignment with business needs in collaboration with subject matter experts.
• Participates in special projects and cross-functional initiatives to support organizational learning goals.
• Manages administrative aspects of learning programs, including calendar planning, attendance tracking, and roster management.
• Coordinates event logistics and communicates with participants and stakeholders to ensure smooth program execution.

Field Training Manager

Engineer

• Researches, analyzes, and recommends improvements to business processes that improve distribution center performance.
• Executes improvement initiatives that focus on enhanced safety, increased productivity, and reduced cost.
• Drives the implementation and adoption of process innovations across the distribution network, including documenting and standardizing operating procedures and distribution processes.
• Develops and maintains labor standards, labor management system configuration, and distribution center reporting.
• Performs “test and learns” to create processes that increase customer value, reduce costs, and increase building capacity.
• Determines the root cause of performance defects through data analysis, data decomposition, and process observation.
• Collaborates with business partners across functional areas in support of supply chain initiatives.
• Performs data collection and analyses for process mapping, budget development, and cost to determine project feasibility.
• Develops project plans, communicates business process changes, and manages project priorities to meet schedules and budgets.
• Ensures process controls are defined, implemented, and monitored to sustain results.

Lead Process Engineer

• responsible for selling MRO supplies and other products to multi-family housing customers
• maintain and drive sales with an established portfolio
• prospect new accounts and retain existing ones
• increase opportunities with existing customers
• manage sales volume and expand customer base
• develop and implement plans to expand business presence

Outside Sales Account Manager – Multi-Family

• Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals
• Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability
• Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base
• Develops and implements plans to expand business presence in the assigned area
• Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships
• Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives
• Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary

Field Account Representative, Bilingual – Multi-Family

• Manage sales and customer retention initiatives efficiently to enhance overall sales performance
• Generate a strategic sales call schedule and engage in face-to-face customer visits
• Identify, develop, and maintain a pipeline of qualified, managed accounts
• Focus on new account opportunities by utilizing effective cold call strategies
• Implement approved sales strategies to achieve targeted sales outcomes