HD Supply

Account Executive

• Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication.
• Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.
• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Inside Sales Account Rep

Inside Sales Representative

Collections

• Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders
• Resolve customer billing problems and reduce accounts receivable delinquency
• Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract
• Receives payments and posts amount paid to customer account
• Documents information about financial status of customer and status of collection efforts
• Reviews and monitors assigned accounts and all applicable collection reports
• Maintains clear documentation of customer contact through the collection or dispute process
• Ensures timely follow-up of open disputes is completed in accordance with service level agreements
• Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms

Collections Associate

Outside Sales

• Build trusted relationships with property managers, owners, and multifamily professionals
• Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs
• Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting
• Manages sales and customer retention initiatives efficiently to enhance overall sales performance
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships

Field Account Manager – Outside Sales

Sales

• Gather disparate data from various data sources; analyze and normalize to ensure data integrity for analysis.
• Provide consistent, relevant and accurate data as well as guidance/knowledge of the data and definitions that are available for analysis.
• Serves as a resource to assigned client in area of expertise.
• Gathers and compiles raw data; conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.
• Analyzes, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses.
• Defines data definitions and documents data limitations.
• Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps and ad hoc requests.
• May make presentations.
• Provides recommendations based on findings and analysis.
• Provides input on policies and procedures.
• Participates in department and interdepartmental projects.
• Performs other duties as assigned.

Sales Analyst

General

• Responsible for coordination of renovation and new construction projects
• Consulting with vendors
• Tracking, coordinating, and staging orders for product and installation
• Consistently partners with the sales, customers, merchandising and vendors
• Provides specifications and quotes required for renovation or construction projects
• Coordinates staged product deliveries and project installations including problem resolution
• Relays key pricing factors to the vendor for special orders
• Assists with product selection and generates quotes
• Creates quote presentations for the sales representatives
• Maintains consistent and accurate project status updates
• May conduct sourcing for vendors outside of the standard catalog vendors to fulfill client needs

Renovation Project Specialist

Inventory Specialist

• Contributes to annual sales and profitability targets by performing inventory audits, replenishment, and customer training for inventory management programs within assigned territory
• Performs project management and coordination on inventory projects between internal and external customers
• Drives business growth within territory with new and existing customers by serving as a point-of-contact for inventory managed solutions
• Manages and facilitates the disposition of inventory at customer sites by reducing exposure to excess stock, dead stock, and discontinued items
• Audits and replenishes inventory to maintain stock levels, resolves customer issues related to inventory adjustments and discrepancies, conducts site inspections at assigned locations
• Ensures compliance with established internal control procedures
• Serves as project lead during physical shop set-ups, including schedule coordination, communication, and follow-up
• Leads due diligence visits at customer locations to assess space and product needs
• Supports the implementation and setup of new inventory managed solutions at customer sites, such as designing shop planograms, receiving product, stocking, and labeling finished goods
• Works with cross-functional sales teams as the subject matter expert for inventory solutions tasks

Senior Inventory Solutions Specialist

Associate

• Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment.
• Operates material handling equipment to move inventory within the facility.
• Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas.
• Assists with staging and loading orders into trucks for customer delivery.
• Verifies quantity and quality of incoming products from vendors and distribution centers.
• Uses packing list information to collect items for customer orders, including building and wrapping pallets of products.
• Examines and inspects stock items for wear and defects and notifies management of inventory issues.
• Returns misplaced products to proper storage areas.
• Maintains a clean working environment in accordance with company safety policies.
• Performs inventory control functions as needed.

Warehouse Associate

• responsible for selling MRO (maintenance, repair, and operations) supplies along with other products to an established portfolio of multi-family housing (apartment communities) customers
• responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets
• responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers
• develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
• manages sales volume with an existing group of customers, prospects successfully to expand the customer base
• develops and implements plans to expand business presence in the assigned area

Outside Sales Account Manager – Multi-Family

• Grows and manages the largest, most complex group purchasing organizations and cooperative accounts across the enterprise
• Works with senior leadership to negotiate pricing strategy, rebates, terms, and conditions while monitoring customer satisfaction and profitability
• Designs, recommends, and executes profitable group sales contracts and sets short and long-term sales objectives for assigned group accounts
• Initiates, maintains, and builds strong group account relationships by planning customer visits to cultivate relationships, perform presentations, and offer innovative programs
• Influences key stakeholders across multiple levels within assigned accounts and provides creative solutions while driving actions and decisions
• Ensures customer business metric reporting is accurate and timely

Strategic Account Executive

• Responsible for managing and directing a sales force to achieve sales and profit goals within a territory.
• Design and recommend sales and marketing programs and set short- and long-term sales strategies.
• Develop and implement sales and customer retention programs to optimize sales performance, profitability and customer satisfaction.
• Plan, forecast, and report on sales and competitive pricing activities and tactics.
• Manages the day-to-day activities of individual sales representatives which may be grouped by channel, market, product unit, etc.
• Defines the sales process and develops efficient and creative sales strategies that drives desired sales outcomes and identify improvements where and when applicable.
• Analyzes and develops reports to identify opportunities within their territories for sales and revenue growth objectives.
• Spends time in the field and interacts with customers and internal partners to resolve escalated issues.
• Develops sales processes that drive desired sales outcomes and increase market share within assigned territory.
• Manages and develops direct reports, including outside sales and special product sales.
• Reviews performance management, identifies successful candidates, and coaches and develops the team for career development and sales growth.

Sales Manager – Multifamily

• Responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets.
• Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers.
• Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization.
• Manages sales volume with an existing group of customers, prospects successfully to expand the customer base.
• Develops and implements plans to expand business presence in the assigned area.
• Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships.
• Attends the monthly business meetings for all company sponsored associations.
• Participates in all local trade shows, and, if required, similar regional/national activities.

Outside Sales Account Representative – Multi-Family

• Selling MRO supplies and other products to an established portfolio of multi-family housing customers
• Maintaining and driving sales
• Developing and maintaining strong sales relationships
• Managing sales volume with existing customers
• Actively prospecting and acquiring new customers
• Developing plans to expand business presence in the assigned area
• Sharing market insights and competitor information
• Collaborating with leadership to analyze market trends and customer needs

Account Manager

• Build strong relationships with property managers, owners, and community leaders.
• Grow your territory and deliver exceptional service, quality, and reliability.
• Exceed sales and profit targets by implementing sales and marketing programs.
• Secure profitable new accounts through industry research, networking, and proactive prospecting.
• Manage sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction.
• Engage in face-to-face customer visits to identify vital opportunities.
• Focus on new account opportunities by utilizing cold call strategies.
• Collaborate with inside sales to support business growth and development.

Field Account Manager

• Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment
• Operates material handling equipment to move inventory within the facility
• Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas
• Assists with staging and loading orders into trucks for customer delivery
• Verifies quantity and quality of incoming products from vendors and distribution centers
• Uses packing list information to collect items for customer orders, including building and wrapping pallets of products
• Examines and inspects stock items for wear and defects and notifies management of inventory issues
• Returns misplaced products to proper storage areas
• Maintains a clean working environment in accordance with company safety policies
• Performs inventory control functions as needed

Inside Sales Account Rep

Inside Sales Representative

Collections Associate

Field Account Manager – Outside Sales

Sales Analyst

Renovation Project Specialist

Senior Inventory Solutions Specialist

Warehouse Associate

Outside Sales Account Manager – Multi-Family

Strategic Account Executive

Sales Manager – Multifamily

Outside Sales Account Representative – Multi-Family

Outside Sales Account Manager – Multi-Family

Field Account Manager

Warehouse Associate – Loader