Grupo Boticário

Operations

• Create and manage onboarding and offboarding journeys for designers
• Map team skills and organize training or mentorship programs
• Act as a bridge between Design, Strategy and the Design System, managing contribution processes, adoption and versioning within the design strategy
• Promote and scale a DesignOps culture across design, technology and other areas
• Plan and lead research, collaborative working sessions and workshops with the team
• Organize and run events, lead community initiatives and actions to strengthen the design culture
• Develop knowledge architecture, planning and maintaining the Directorate’s repositories and guidelines
• Map end-to-end workflows (from discovery to delivery) to identify bottlenecks and implement solutions
• Implement automations to eliminate repetitive tasks
• Manage governance of the design tool ecosystem and integrate artificial intelligence agents to automate routines in an ethical and scalable way
• Lead budget allocation for procuring tools, software licenses and external agencies
• Lead the procurement process, managing licenses and budgets (Figma, usability testing tools)
• Maintain organization of files, libraries and the team’s knowledge repositories
• Create and manage operational health and team efficiency dashboards that translate design impact into numbers, focusing on efficiency, quality and business impact
• Communicate the value of design across the organization (executives and stakeholders), creating success cases and high-impact presentations

DesignOps – Specialist I

Analyst

• Campaign Management in the Internal System: Create and monitor short-term adjustments to campaigns and promotional engines within the internal system.
• Communication with the Store Network: Draft, issue and follow up official communications directed to the franchise network, ensuring alignment of actions.
• Materials Validation: Validate communication materials and the mechanics of promotional campaigns that will be sent to stores.
• Analysis and Monitoring of Results: Monitor daily sales and volume performance, conducting comparative analyses (actual vs. projected) of specific cycle movements (such as product launches and commercial dynamics).
• Cross-functional Interface: Collaborate closely with strategic partners such as RGM, Campaign Execution, Communications and Categories to ensure cycle turnaround at the store level.

Analyst II – Store Network

Communications

• Connect and guide the team and internal partner areas;
• Ensure comprehensive coordination of deadlines, deliverables, and financial control;
• Act as the primary point of contact with our partner agencies;
• Ensure the tactical rollout of the three cycle movements;
• Support the brand's long-term strategy and outlook.

Branding and Communications Manager

Artificial Intelligence

• Priorizar desenvolvimento e otimização de agentes de AI;
• Gerenciar o backlog de funcionalidades e evolução dos agentes;
• Criar e otimizar prompts para maximizar a Conversão e KPIs de impacto no negócio;
• Testar e iterar prompts para garantir eficácia e alinhamento;
• Monitorar o desempenho dos agentes identificando padrões e oportunidades de melhoria baseados nos objetivos e/ou metas de cada agente;
• Realizar testes A/B para otimização de resultados e potencializar o desempenho dos agentes;
• Revisar e atualizar o conteúdo das bases de conhecimento dos agentes;
• Revisar e identificar oportunidades em novas conexões APIs/Tools para inclusão de novas informações e fluxos no agente;
• Documentar boas práticas e desenvolver guidelines internos para a gestão dos agentes.

Especialista em Projetos e Inovação – Agentes de Inteligência Artificial

Business Intelligence Analyst

• Perform data ingestion and validation within the team's internal environments, as well as coordinate with the Data Engineering team;
• Monitor dashboards and reports that track business indicators (KPIs);
• Support the creation of rationale/business rules for new metrics;
• Participate in analyses and provide strategic, data-driven insights;
• Perform advanced analyses to identify hidden patterns, forecast trends, and anticipate business scenarios;
• Provide training and support to end users, helping to promote a data-driven culture within the directorate.

BI and Insights Analyst III

• Manage and execute building maintenance and HVAC service requests for company-owned points of sale;
• Coordinate and manage service requests with third-party suppliers;
• Daily update and monitoring of the status of service requests in the platforms;
• Keep the database up to date and organized;
• Submit completed service requests for billing;
• Ensure clear and effective communication with stakeholders.

Maintenance Analyst, Retail

• Be responsible for implementing business processes in the OTC/SD module in SAP S/4HANA for international operations;
• Have a holistic view of the processes currently in Brazil, identifying synergies and opportunities for international deployment;
• Integrate with different teams to ensure cohesion of the processes to be implemented in SAP S/4HANA;
• Navigate across squads, value streams and chapters, remove impediments, maintain a product mindset and drive the evolution of the product and the team;
• Responsible for the technical-functional detailing of processes, defining the best solutions aligned with the technology architecture strategy;
• Align with vendors to define technical specifications and to validate/test the implemented processes;
• Structure technology processes to ensure ongoing operation and maintenance in SAP S/4HANA after implementation.

Specialist I, SAP S/4HANA OTC/SD – Tech Operations, International

Product Manager

• Define Product Vision and Strategy: Build and communicate the medium- and long-term vision, connecting the technical roadmap directly to GB’s strategic objectives.
• Stakeholder Management: Act as a strategic partner to Directors and Senior Managers, leading negotiations and aligning high-level expectations.
• Architecture for Complex Solutions: Lead the definition of solutions for ambiguous and systemic business problems, ensuring scalability, integration with other Value Streams, and technical robustness.
• Value-Based Prioritization (ROI): Apply advanced prioritization frameworks to make difficult trade-off decisions, defending the roadmap based on financial return and business impact.
• Culture and Mentorship: Raise the team’s technical and behavioral standards by mentoring other PMs, disseminating product best practices, and structuring discovery and delivery processes.
• Leadership in Planning (PI Planning): Lead the construction of strategies for OKR cycles and PI Planning, ensuring integration and dependencies across multiple teams and tribes.
• Growth and Lifecycle Strategy: Look beyond individual features by designing strategies to increase adoption, retention, and the product’s impact across the franchisee/reseller lifecycle.

Product Manager Specialist II – Franchise Backoffice, Self-Service

Backend Engineer

• Your work will be essential for creating new point mechanics (such as incentives for payments via Pix or for profile updates) and for ensuring excellence in our microservices architecture, with a focus on performance, scalability, and cost optimization.
• Actively contribute to product design and development, working with the Product Manager and Product Designer to break down epics into smaller tasks based on your technical understanding and business rules.
• Identify modeling risks and issues with non-functional requirements, acting to resolve them and simplify solution design.
• Write secure, high-quality code, seeking security-focused help when necessary.
• Actively track and monitor code health metrics (e.g., code smells, bugs, vulnerabilities, code coverage percentage) and ensure active monitoring of the production environment, focusing on critical user journeys.
• Take initiative in planning and refinement to transform abstract ideas into concrete tasks.
• Help teammates grow technically through pairing, code reviews, and feedback.
• Work with developers to ensure unblocking of complex technical tasks and correct execution of planned work.

Backend Developer, Python – Specialist II

Analytics Engineer

• Lead the migration and structuring of data from the Credit, Collections and Fraud Prevention areas to Google Cloud Platform (GCP)
• Build refined tables and automate processes using the various tools available in GCP
• Oversee system integration projects focused on process automation and data structuring
• Generate new insights from data analysis and communicate findings clearly to business stakeholders
• Monitor the performance of Collections & Fraud (C&F) ML models through automated data processes
• Create innovative processes using GenAI and Predictive AI within the Directorate

Data and Analytics Specialist, I

• Management of the portfolio of regular orders and responsibility for replenishing GB Stores (approximately 150 points of sale & 2,000 SKUs), monitoring the health of stock coverage based on the agreed policy;
• Act on short-term reactions in oversales scenarios, understanding lead times and movements versus the current cycle horizon;
• Conduct coverage and out-of-stock analyses taking into account lead time information, positioned and in-transit inventory, Fill Rate levels, and stock policy strategies by product curve;
• Serve as the first point of contact with the commercial team on replenishment matters (stockouts and overstocks), acting as a connector between other areas involved in the process: Portfolio, Transportation and Logistics;
• Provide support in determining the best replenishment model considering occupancy constraints and portfolio segmentation;
• Participate in multidisciplinary squads focused on stockouts, inventory and replenishment; lead initiatives aimed at continuous improvement.

Supply Planning Analyst

Public Relations

• Realizar a análise crítica custos logísticos conectando com as alavancas da operação, identificando variações, tendências e oportunidades de melhoria;
• Investigar e explicar as principais causas de desvios orçamentários, propondo ações corretivas e preventivas;
• Monitorar e analisar os indicadores de desempenho (KPIs) de custos logísticos, garantindo a aderência aos objetivos estabelecidos;
• Elaborar e apresentar relatórios executivos comunicando os resultados de forma clara e objetiva;
• Conduzir e participar de agendas de análise crítica com as operações, apresentando os resultados, discutindo oportunidades e desafios;
• Participar ativamente do processo orçamentário através da construção de simulações com cenários baseados nas premissas de negócio e premissas de operação;
• Mapear riscos e oportunidades relacionados à performance financeira da Logística, elaborando planos de ação para mitigar os riscos e aproveitar as oportunidades;
• Colaborar com outras áreas de como: Transportes, PFO, Suprimentos e Canais para garantir a sinergia e a otimização dos processos.

Analista III – Custos Logísticos

Pricing Analyst

• Supplier Portfolio Management: Ensure top performance, competitiveness and commercial negotiations with the brands under your responsibility.
• Commercial Planning and Execution: Build, negotiate and monitor JBPs (Joint Business Plans), commercial agreements, rebates and incentives for events/activations.
• Inventory Management: Monitor inventory turnover and forecasts for launches / line items, developing efficient strategies for product flow and negotiating overstock solutions.
• Visual Merchandising and Assortment: Define and maintain the portfolio (product mix by channel), align planograms and closely monitor in-store execution (focus on testers and activations).
• Prospecting and Innovation: Actively map new brands, innovations and consumer trends for portfolio introduction.
• Results Analysis: Prepare reports, presentations and analyses of financial/commercial indicators (sales, margin, inventory and cost) to support decision-making.

Commercial Analyst II – New Business

Learning and Development

• Will be primarily responsible for the strategy, governance, and delivery of training solutions focused on leveraging the Beauty Experience (In‑Store Services) for the Retail Channel (with emphasis on Makeup, Skincare, and Hair).
• Their mission goes beyond content development: this professional will act as a strategic internal consultant, leading complex projects, influencing stakeholders across multiple areas, and translating business goals into high‑impact learning journeys that drive consultative selling and customer loyalty.
• Business Partnership and Influence: Serve as a strategic, consultative link between senior leadership, Product/Marketing teams, and the Retail Channel.
• Storytelling and Leadership Communication: Develop executive presentations and strategic reports for senior leaders and the board.
• Situational and Project Leadership: Exercise situational leadership in guiding multidisciplinary teams and project squads.
• Strategy and Solution Design: Design the end‑to‑end learning architecture and strategy for Services.
• Vendor Management and Efficiency: Manage the Services budget and lead governance of vendors and strategic partners.
• Content Curation and Direction: Validate content and provide aesthetic and methodological guidance.

Training Specialist – In-Store Services

Software Engineer

• Atua como referência técnica, promovendo um ambiente colaborativo, inclusivo e de alto desempenho.
• Atuar em sinergia com o Tech Manager (TM) na gestão de prioridades, equilíbrio de débitos técnicos e no desdobramento técnico do planejamento estratégico.
• Colaborar com lideranças de outras frentes para garantir a consistência da plataforma e a integração eficiente de tecnologias.
• Monitorar o ciclo de desenvolvimento, propor melhorias contínuas, tomar decisões técnicas complexas e fomentar a autonomia decisória dentro da equipe.
• Liderar e influenciar a criação e atualização de documentações técnicas, garantindo a perenidade do conhecimento.
• Mentorar desenvolvedores(as) e apoiar o TM na construção e avaliação de Planos de Desenvolvimento Individual (PDI).
• Disseminar conhecimento em tecnologias e frameworks através de sessões hands-on, pair programming e fóruns técnicos.
• Criar e nutrir vínculos com times de outras tribos, fomentando a troca de boas práticas.
• Conduzir a criação de ADRs (Architecture Decision Records), liderar refinamentos e orquestrar discussões técnicas de alto nível.
• Desenhar e revisar arquiteturas focando em performance, escalabilidade e otimização de custos, sempre equilibrando o melhor custo-benefício para o negócio.
• Assegurar que as definições arquiteturais atendam aos requisitos de negócio, cuidando para que a jornada seja resiliente e não impacte negativamente outros domínios.
• Monitorar e aprimorar continuamente os fluxos técnicos, estabelecendo padrões elevados para code review, estratégias de branching e versionamento de código.
• Monitorar alertas, dashboards e a qualidade do código entregue, identificando proativamente pontos críticos e débitos técnicos que necessitem de refatoração estratégica.
• Liderar War Rooms para resolução de problemas críticos na operação e orientar a criação de Postmortems com ações preventivas e corretivas.