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Product Manager Specialist II – Franchise Backoffice, Self-Service
Grupo BoticárioProduct Manager driving digital solutions and customer experience innovation in a global beauty company. Leading strategic vision and stakeholder management to enhance franchise operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management with a focus on defining product vision, strategy, and architecture for complex solutions. Proven ability to lead stakeholder management, prioritize value-based decisions, and mentor teams while driving growth and lifecycle strategies.
Highest-signal resume keywords
Product Management SeniorityStakeholder ManagementSystemic Vision and ArchitectureStrategy and Business MetricsData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision DefinitionComplex Solution ArchitectureValue-Based PrioritizationKPI DefinitionSystem IntegrationDigital Solution DevelopmentData AnalysisAmbiguous Problem Solving
Soft Skills
NegotiationMentorshipLeadershipInfluencing Decision-Making
Industry Keywords
Customer ExperienceP&L ImpactOKR CyclesFast-Growing EnvironmentsTech and AI Community
About the role
Key responsibilities & impact- Define Product Vision and Strategy: Build and communicate the medium- and long-term vision, connecting the technical roadmap directly to GB’s strategic objectives.
- Stakeholder Management: Act as a strategic partner to Directors and Senior Managers, leading negotiations and aligning high-level expectations.
- Architecture for Complex Solutions: Lead the definition of solutions for ambiguous and systemic business problems, ensuring scalability, integration with other Value Streams, and technical robustness.
- Value-Based Prioritization (ROI): Apply advanced prioritization frameworks to make difficult trade-off decisions, defending the roadmap based on financial return and business impact.
- Culture and Mentorship: Raise the team’s technical and behavioral standards by mentoring other PMs, disseminating product best practices, and structuring discovery and delivery processes.
- Leadership in Planning (PI Planning): Lead the construction of strategies for OKR cycles and PI Planning, ensuring integration and dependencies across multiple teams and tribes.
- Growth and Lifecycle Strategy: Look beyond individual features by designing strategies to increase adoption, retention, and the product’s impact across the franchisee/reseller lifecycle.
Requirements
What you’ll need- Product Management Seniority: Solid experience as a Senior Product Manager, leading products with complex business rules (e.g., products that provide diagnostics and insights (AI), calculation engines, financial systems, commissions or targets).
- Stakeholder Management: Proven experience navigating political environments, able to negotiate trade-offs with executives and directors, influencing decision-making without relying on hierarchy.
- Systemic Vision and Architecture: Ability to abstract complex business problems and understand (at a high level) the backend and systemic integration technical implications required for a solution to have a minimal viable structure.
- Strategy and Business Metrics: Experience defining KPIs that impact the P&L (revenue, efficiency, costs).
- Solving Ambiguous Problems: Comfortable working in uncertain scenarios, structuring chaos and turning abstract problems into viable, organized roadmaps.
- Experience with system integrations and building digital solutions from scratch, able to simplify business problems and flows and deliver efficient, intelligent solutions with the team.
- Hands-on with data: Autonomy to analyze scenarios and make data-driven decisions.
- Differentials (nice-to-haves): Experience in fast-growing environments; active participation in the tech and AI community (events, forums, etc.);
- Prior background in CX (Customer Experience) or customer service, understanding support flows and front-line journeys.
Benefits
Comp & perks- Your health is a priority here
- Medical and dental plan
- Medication assistance
- Health allowance for family members
- Free psychotherapy sessions
- Telemedicine and second medical opinion
- Free flu vaccine
- Health care programs
- For your nutrition
- Meal allowance or local restaurant voucher (depending on work model)
- Food allowance
- Christmas food voucher
- Ensuring well-being and quality of life in all aspects
- Gym and fitness studio plans
- Home office allowance (for hybrid and remote work models)
- Pet health plan
- Birthday day off
- Up to 40% discount on our products
- Employee benefits program (partnership discounts, multibrand store, gym passes, courses and more)
- Travel and accommodation program
- For your family, our most precious asset
- Childcare allowance
- Infant nutrition credit
- Babysitter allowance
- School supplies allowance
- Legal, psychological and social counseling
- Support for atypical parents
- Extended parental leave (180 days for mothers and 120 days for fathers)
- Mobility for your on-site journey
- Transportation allowance and parking (hybrid and on-site models)
- Security for protection and financial peace of mind
- Life insurance
- Support for parental bereavement
- Private pension plan
- Payroll-deductible loans