Maintenance Analyst, Retail

Grupo Boticário

Maintenance Analyst for Grupo Boticário ensuring maintenance operations across retail locations while collaborating with local teams. Managing service requests and maintaining data organization and communication.

Posted 7/4/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing building maintenance and HVAC service requests while ensuring effective communication with stakeholders. Proficient in utilizing Google Workspace or Microsoft Office for data management and continuous improvement initiatives.

Highest-signal resume keywords

Building Maintenance ManagementHVAC Service CoordinationGoogle Workspace ProficiencyMicrosoft Office Suite ExperienceRetail Maintenance Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Building MaintenanceHVAC SystemsData ManagementContinuous ImprovementService Request Management

Soft Skills

OrganizedDynamicProactiveCollaborativeEffective Communication

Certifications & Qualifications

Bachelor's Degree in EngineeringBachelor's Degree in Architecture

Industry Keywords

Retail MaintenanceService RequestsThird-Party SuppliersDatabase ManagementStakeholder Communication

About the role

Key responsibilities & impact

Manage and execute building maintenance and HVAC service requests for company-owned points of sale;
Coordinate and manage service requests with third-party suppliers;
Daily update and monitoring of the status of service requests in the platforms;
Keep the database up to date and organized;
Submit completed service requests for billing;
Ensure clear and effective communication with stakeholders.

Requirements

What you’ll need

Bachelor's degree in Engineering (Electrical or Civil) or Architecture;
Experience in retail maintenance;
Experience with Google Workspace or Microsoft Office suite;
Knowledge of data and continuous improvement (a plus);
Organized, dynamic, proactive, and collaborative profile.

Benefits

Comp & perks

Here, your Health is a priority
. Medical and dental plan
. Medication assistance
. Health allowance for family members
. Free psychotherapy sessions
. Telemedicine and second medical opinion
. Free flu vaccination
. Health care programs
For your Nutrition
. Meal voucher or local restaurant allowance (depending on work model)
. Food allowance
. Christmas food allowance
Ensuring Well-being and Quality of Life in all aspects
. Gym and fitness studio plan
. Home office allowance (hybrid and remote work models)
. Pet health plan
. Birthday day off
. Up to 40% discount on our products
. Employee membership program (discounts and partnerships, multi-brand store, TotalPass gyms, courses and much more!)
. Travel and accommodation program
For the Family, our most precious asset
. Childcare assistance
. Child nutrition credit
. Babysitter allowance
. School supplies assistance
. Legal, psychological and social guidance
. Support for non-traditional parents
. Extended parental leave (180 days for mothers and 120 days for fathers)
Mobility for your on-site commute
. Transportation voucher and parking (hybrid and on-site models)
Security for protection and financial peace of mind
. Life insurance
. Support in the event of a parent's death
. Private pension plan
. Payroll-deductible loans