DesignOps – Specialist I

Grupo Boticário

DesignOps Specialist at Grupo Boticário managing operations in a beauty ecosystem. Overseeing design team practices, tool governance, and training initiatives.

Posted 7/7/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Create and manage onboarding and offboarding journeys for designers
Map team skills and organize training or mentorship programs
Act as a bridge between Design, Strategy and the Design System, managing contribution processes, adoption and versioning within the design strategy
Promote and scale a DesignOps culture across design, technology and other areas
Plan and lead research, collaborative working sessions and workshops with the team
Organize and run events, lead community initiatives and actions to strengthen the design culture
Develop knowledge architecture, planning and maintaining the Directorate’s repositories and guidelines
Map end-to-end workflows (from discovery to delivery) to identify bottlenecks and implement solutions
Implement automations to eliminate repetitive tasks
Manage governance of the design tool ecosystem and integrate artificial intelligence agents to automate routines in an ethical and scalable way
Lead budget allocation for procuring tools, software licenses and external agencies
Lead the procurement process, managing licenses and budgets (Figma, usability testing tools)
Maintain organization of files, libraries and the team’s knowledge repositories
Create and manage operational health and team efficiency dashboards that translate design impact into numbers, focusing on efficiency, quality and business impact
Communicate the value of design across the organization (executives and stakeholders), creating success cases and high-impact presentations

Requirements

What you’ll need

Strong systems thinking and systemic vision, understanding the impact of tool changes across the entire product chain
High level of influence, communication and executive negotiation skills to engage with C-level and directors
Adaptability to lead change management, testing technologies (such as generative AIs)
Bachelor’s degree in Design, Technology, Communication or related fields
Experience in a similar Design Ops role or operational leadership in technology companies, agencies or e-commerce

Benefits

Comp & perks

Medical and dental insurance
Prescription medication assistance
Health allowance for family members
Free psychotherapy sessions
Telemedicine and second medical opinion
Free flu vaccination
Wellness and health care programs
Meal voucher or local restaurant benefit (depending on work model)
Food allowance
Christmas food allowance
Gym and fitness studio membership
Home office allowance (for hybrid and remote work models)
Pet health plan
Birthday day off
Up to 40% discount on our products
Employee membership program (partnerships and discounts with multi-brand stores, Totalpass gyms, courses and more!)
Travel and accommodation program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Onboarding ProcessesOffboarding ProcessesWorkflow MappingAutomation ImplementationKnowledge Architecture DevelopmentOperational Health Dashboard CreationDesign Tool GovernanceGenerative AI TestingTraining Program OrganizationEvent Management

Soft Skills

InfluenceNegotiationAdaptabilityCollaborationCommunity Building

Certifications

Bachelor’s Degree in DesignBachelor’s Degree in TechnologyBachelor’s Degree in Communication