FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Training Specialist – In-Store Services
Grupo BoticárioDriving beauty experience training solutions for retail at Grupo Boticário. Act as a strategic consultant leading projects and influencing stakeholders across multiple areas.
About the role
Key responsibilities & impact- Will be primarily responsible for the strategy, governance, and delivery of training solutions focused on leveraging the Beauty Experience (In‑Store Services) for the Retail Channel (with emphasis on Makeup, Skincare, and Hair).
- Their mission goes beyond content development: this professional will act as a strategic internal consultant, leading complex projects, influencing stakeholders across multiple areas, and translating business goals into high‑impact learning journeys that drive consultative selling and customer loyalty.
- Business Partnership and Influence: Serve as a strategic, consultative link between senior leadership, Product/Marketing teams, and the Retail Channel.
- Storytelling and Leadership Communication: Develop executive presentations and strategic reports for senior leaders and the board.
- Situational and Project Leadership: Exercise situational leadership in guiding multidisciplinary teams and project squads.
- Strategy and Solution Design: Design the end‑to‑end learning architecture and strategy for Services.
- Vendor Management and Efficiency: Manage the Services budget and lead governance of vendors and strategic partners.
- Content Curation and Direction: Validate content and provide aesthetic and methodological guidance.
Requirements
What you’ll need- Critical Thinking and Business Acumen: Ability to link training actions to sales metrics (conversion, average ticket, services NPS).
- Storytelling and Visual Tools: Advanced proficiency in creating corporate presentation structures (PowerPoint, Canva, AI tools).
- Andragogy and Instructional Design: Strong knowledge of active learning methodologies and designing solutions for retail/sales forces.
- Complex Project Management: Experience with agile methodologies, managing multiple concurrent timelines, and budget control.
- Preferable: Previous experience in the Beauty segment (Services, Retail, Franchises) and familiarity with categories such as Makeup, Skincare, or Hair.
- Professional Presence and Emotional Intelligence: Maturity and confidence to handle high‑pressure situations, manage interdepartmental conflicts of interest, and maintain a firm yet empathetic and constructive stance.
- Leadership by Influence: Ability to engage people who do not report directly to them, mobilizing resources and ensuring deliveries through relationships and credibility.
- Systemic Thinking and Proactivity: Anticipate Retail Channel issues and propose innovative solutions before leadership requests them.
- Strong Aesthetic Sense: A refined critical eye to ensure the brand's visual identity and tone of voice for the beauty experience are maintained across all training fronts.
Benefits
Comp & perks- Medical and dental plans
- Medication assistance
- Health allowance for family members
- Free psychotherapy sessions
- Telemedicine and second medical opinion
- Free flu vaccination
- Health and wellness programs
- Meal voucher or local restaurant (depending on work model)
- Food allowance
- Christmas food allowance
- Gym and fitness studio plan
- Home office allowance (hybrid and remote work models)
- Pet health plan
- Birthday day off
- Up to 40% discount on our products
- Employee membership program (partnerships and benefits: multibrand store, TotalPass gyms, courses, and more!)
- Travel and accommodation program
- Childcare assistance
- Child nutrition credit
- Babysitter allowance
- School supplies assistance
- Legal, psychological, and social counseling
- Support for atypical parents
- Extended parental leave (180 days for mothers and 120 days for fathers)
- Transportation voucher and parking (hybrid and on-site work models)
- Life insurance
- Bereavement support for loss of parents
- Private pension plan
- Payroll-deductible loans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile MethodologiesActive Learning MethodologiesTraining Solution DesignBudget ControlContent CurationLearning Architecture Design
Soft Skills
Emotional IntelligenceProfessional PresenceSituational LeadershipProactivityInterdepartmental Conflict Management