Fortinet

Sales Engineer

• Work closely with SLED Account Managers in a defined territory
• Support the sales organization in technical matters regarding pre-sales, sales calls, and post-sales
• Assist in qualifying sales leads from a technical standpoint
• Serve as the main technical resource on sales calls
• Answer or educate customers and partners on features, specifications, functionality, and integration
• Act as the lead technical contact for identified accounts regarding technical issues
• Work with technical support and engineering to answer, elevate, and resolve customer technical issues
• Provide post-sales training to identified customers

Sales Engineer, SLED

Account Manager

• Manage and drive direct sales engagements into a set of Named Fortune 1000 accounts and strategic Partners
• Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services
• Develop executive relationships with key buyers and influencers and leverage these during the sales process
• Coordinate with internal groups to generate and deliver Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work
• Negotiate terms of business with clients to achieve win/win results and build strong ongoing relationships
• Generate enterprise business opportunities and manage the sales process through closure
• Achieve agreed quarterly sales goals
• Generate a sales pipeline, qualify opportunities, and accurately forecast pipeline

Major Account Manager

Infrastructure Engineer

• Operate, maintain, and enhance automated performance testing services benchmarking throughput, latency, scalability, and resource utilization
• Develop testing frameworks, automation, and validation methodologies
• Analyze performance data and recommend improvements to reliability, scalability, and operational efficiency
• Deploy, monitor, and optimize Linux servers, GPU clusters, virtualization platforms, and lab hardware
• Support availability and utilization of compute resources for engineering, testing, and AI workloads
• Evaluate and integrate new hardware technologies
• Implement monitoring, logging, alerting, failover, and incident response for critical infrastructure
• Develop, deploy, and maintain internal AI server applications and shared compute platforms
• Improve operational efficiency through automation and proactive issue identification
• Troubleshoot complex system, network, and application issues
• Support lab operations, including access control, network administration, resource allocation, and capacity planning
• Contribute to lab governance standards and best practices
• Create and maintain benchmarking reports, design notes, technical documentation, and internal runbooks
• Share technical insights and best practices with the broader engineering organization
• Support customer demonstrations, proof-of-concepts, competitive evaluations, and technical sales efforts

AI Infrastructure Engineer

• Support the sales organization in technical matters related to pre-sales, opportunity management, and customer success
• Enable sales engagements into new and existing accounts
• Discover and assess IT business goals and challenges
• Develop solutions using the Fortinet product and service portfolio
• Present solutions accurately and compellingly to customers or Fortinet partners
• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Provide networking and security guidance in pre-sales engagements
• Collaborate across teams
• Continuously improve and learn to maintain technical leadership in data center, SDN, public cloud, security, and networking technologies
• Ensure ongoing customer success, support, and growth

Inside Sales Engineer

Systems Engineer

• Provide technical expertise during partner and customer pre-sales engagements, including product demos, proofs of concept, and presentations
• Understand customer requirements and design custom security solutions with channel sales teams
• Address partner technical queries and concerns with practical solutions
• Conduct training and technical enablement sessions for channel partners
• Create and deliver technical training materials, documentation, and toolkits with marketing and product teams
• Stay current with cybersecurity products, technologies, and trends
• Architect and design threat detection, firewall, endpoint security, and cloud security solutions
• Support solution configuration, implementation, troubleshooting, and client-environment integration
• Serve as a technical advisor for key channel partners through ongoing post-sales support and consultation
• Collaborate on complex customer requirements and cybersecurity strategies
• Bridge channel partners with internal support or R&D teams to resolve technical issues
• Communicate customer feedback to product management and R&D teams
• Recommend deployment, integration, and configuration optimizations
• Assist in creating technical marketing content, including whitepapers, case studies, and product guides

Channel Systems Engineer

Inside Sales

• Collaborate with Field and Inside Sales Account Managers to drive revenue in an assigned territory
• Help build and execute territory growth plans for new customer acquisition and existing customer expansion
• Work with Fortinet reseller partners, marketing, and channel teams to drive deals and increase revenue
• Understand sales cycles and internal and external business processes
• Create and track leads, renewals, deal registrations, and quotes in Salesforce.com
• Address customer satisfaction issues and requests promptly
• Meet and exceed defined sales activity metrics
• Assist with customer presentations and demonstrations via Teams and Zoom
• Align with sales, channel, and partner teams to support company revenue targets
• Perform assigned duties and projects supporting business growth
• Execute responsibilities professionally and in alignment with Fortinet’s core values

Inside Sales Representative

• Support sales cycles through technical presentations, demos, and proof-of-value sessions focused on SOC use cases
• Assist Sales and pre-sales teams with RFPs/RFIs involving SOC, SIEM/SOAR, or managed security services
• Build competitive positioning materials showing Fortinet's SOC advantages
• Support solution sizing and technical proposal creation with sales counterparts
• Act as the trusted technical advisor for SOC matters with Telco SOC analysts and architects
• Support Telcos through internal homologation and validation processes
• Drive adoption of FortiAnalyzer, FortiSOC, and SOCaaS within Telco SOC environments
• Help Telcos design monetized SOC-as-a-service offerings for end customers
• Support the shift from standalone product resale to managed services
• Design and support API-driven integrations with Telco self-service portals and internal tooling
• Apply AI-driven analysis to improve incident response time and reduce analyst workload
• Support Zero Touch Provisioning and automated deployment models
• Connect best practices across seven regional Telco accounts and their country operations
• Partner with GAMs and SEs dedicated to each account
• Execute regional SecOps strategy with sales, pre-sales, product, and operations teams
• Create and maintain technical documentation, playbooks, and presentations
• Represent Fortinet in technical discussions, workshops, and events
• Stay current on SOC, SIEM/SOAR, and managed security services trends

• Manage an assigned territory in support of the team
• Create and execute account plans from prospecting through building and maintaining a revenue pipeline
• Drive sales cycles to close while establishing relationships and credibility
• Provide necessary pre-sales support to prospects and customers
• Work with Channel Teams and reseller partners to drive deals and increase revenue
• Meet or exceed assigned quotas and targets
• Forecast weekly, monthly, and quarterly territory revenue
• Follow up on inbound leads, website contacts, and corporate event contacts to generate opportunities
• Accept inbound and make outbound calls to identify sales opportunities
• Meet and exceed daily call and activity metrics
• Manage customer presentations and demonstrations using online tools
• Track sales opportunities, including MGOs, deal registrations, and quotes, in Salesforce
• Align with channel and partner teams to support company revenue targets
• Conduct ongoing research and report on supported opportunities
• Liaise between partners, customers, and appropriate Fortinet team members
• Perform other duties and projects supporting business growth

Inside Territory Account Manager

Security Engineer

• Lead the information security team and manage people and projects
• Lead the design, implementation, operation, and continual improvement of the Information Security Management System (ISMS)
• Perform gap analyses based on NIST SP800-53 and other compliance frameworks; create mitigation and action plans
• Determine applicability and apply information security and privacy requirements to ISMS policies
• Prepare documentation supporting compliance frameworks such as FedRAMP and GovRAMP
• Develop KPI metrics for performance measurement, continued compliance, and improvement
• Create compliance project plans and manage implementation
• Conduct risk and privacy impact assessments; prepare findings and implement risk treatment plans
• Collaborate with operations teams to ensure controls are properly implemented and operated
• Participate in and lead daily security operations; oversee security alerts and incidents
• Lead vulnerability management, monitor remediation, and ensure timely patching
• Manage internal and external audits, develop audit plans, and respond to audits and review requests
• Liaise with external auditors and regulatory bodies

Senior Information Security Manager

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in pre-sales engagements
• Collaborate across teams
• Maintain technical leadership through continuous self-improvement and learning in data center, SDN, public cloud, security, networking, and related technologies
• Ensure ongoing customer success, support, and growth
• Discover and assess IT business goals and challenges
• Develop solutions using the Fortinet product and service portfolio
• Present solutions accurately and compellingly to customers and Fortinet partners
• Enable sales engagements across new and existing accounts

• Participate in new business pitches and foster long-term customer relationships
• Negotiate business terms to achieve enterprise-wide deployments of Fortinet solutions
• On-board new clients and grow and develop existing accounts
• Generate sales pipelines, qualify opportunities, and provide accurate forecasts
• Collaborate with internal teams on contract bids, proposals, RFI/RFP responses, and Statements of Work
• Travel throughout the territory to support business needs

Major Account Manager, SLED

• Play an integral role in new business pitches
• Foster long-term relationships
• Negotiate business terms to achieve enterprise-wide deployments of Fortinet solutions
• On-board new clients
• Grow and develop existing accounts
• Generate a sales pipeline
• Qualify opportunities and provide accurate forecasts
• Collaborate with internal teams on contract bids, proposals, RFI/RFP responses, and Statements of Work
• Travel throughout the territory to support business needs

Named Account Manager – SLED

• Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes
• Lead discovery sessions, workshops, and security assessments in complex enterprise environments
• Design and present secure architectures incorporating networking, cloud, and SecOps components
• Deliver presentations and demos to technical stakeholders and executive decision-makers
• Serve as the primary technical expert in sales cycles for enterprise accounts
• Advise customers on Zero Trust, SASE, cloud security, and SecOps modernization
• Build and maintain trusted relationships with C-level executives and senior leadership
• Translate technical concepts into business value for executive conversations
• Support deployment transitions with professional services, support, and customer success teams
• Provide roadmap guidance, operational reviews, and strategic check-ins
• Ensure ongoing alignment of evolving customer needs with solution capabilities

Sales Engineer – Enterprise

• Play an integral role in new business pitches
• Foster long-term customer relationships
• Negotiate business terms to achieve enterprise-wide Fortinet solution deployments
• On-board new clients and grow and develop existing accounts
• Generate sales pipeline, qualify opportunities, and provide accurate forecasts
• Collaborate with internal teams on contract bids, proposals, RFI/RFP responses, and Statements of Work
• Travel throughout the territory to support business needs

Enterprise Account Manager

• Support the sales organization in technical matters across pre-sales, sales calls, and post-sales
• Assist in qualifying sales leads from a technical standpoint
• Serve as the main technical resource on sales calls
• Answer and educate customers on features, specifications, functionality, and integration
• Act as the lead technical contact for identified accounts' technical issues
• Work closely with technical support and engineering to escalate and resolve customer technical issues
• Help identify customers requiring post-sales training