EVERSANA

Business Analyst

• Serve as the primary liaison between Business, Product, and Data Engineering teams
• Partner with business stakeholders to elicit, analyze, and document business, functional, and technical requirements
• Translate requirements into Epics, User Stories, Acceptance Criteria, process flows, and functional specifications
• Lead end-to-end project delivery, managing plans, timelines, milestones, dependencies, risks, and cross-functional coordination
• Manage Agile delivery in JIRA, including backlog prioritization, sprint planning, story refinement, progress tracking, and Agile ceremonies
• Coordinate communication and alignment among Business, Product, Engineering, QA, Architecture, and leadership teams
• Collaborate with Data Engineers and Architects on data integration, ETL/ELT, cloud data platform, reporting, and analytics initiatives
• Coordinate User Acceptance Testing, defect management, release planning, deployment readiness, and Hypercare support
• Monitor project health through status reporting, dashboards, executive communications, and proactive risk and issue management
• Maintain project documentation, requirements traceability, governance artifacts, and SDLC deliverables
• Identify opportunities to optimize delivery processes and improve Agile and project governance practices
• Mentor team members, foster collaboration, and promote knowledge sharing
• Perform other duties as assigned

Senior Business Analyst

Account Manager

• Deliver against sales targets and drive business growth
• Build and maintain relationships with physicians, pharmacists, hospital administrators, and formulary committees
• Navigate IDNs and Academic Medical Centers to maximize product access
• Assist HCP champions and health system leaders in operationalizing treatment for RRP patients
• Collaborate with marketing, sales, market access, and medical affairs teams on sales strategies and promotional materials
• Stay current on clinical data, treatment guidelines, and market trends
• Conduct product presentations, educational programs, and in-service training for healthcare professionals
• Assist hospitals with onboarding and formulary approval by providing documentation, clinical data, and value propositions
• Monitor market trends, competitor activity, and customer feedback; adjust sales strategies accordingly
• Provide customer and market feedback to internal teams
• Maintain accurate sales, customer interaction, and product inventory records in CRM tools
• Develop local, regional, and national KOLs in the assigned territory
• Build comprehensive account plans for targeted IDNs
• Perform other duties as assigned

Key Account Manager – Immunology, Gene Therapy

Director

• Oversee implementation, strategic operations, execution, and continuous improvement of multiple pharmaceutical speaker bureaus
• Support implementation of new Speaker Bureau programs and expansion of existing programs
• Gather client requirements and translate business needs into operational workflows and execution plans
• Support configuration and testing of bureau portals, workflows, dashboards, compliance checkpoints, and reporting requirements
• Ensure programs follow client business rules, SOPs, and compliance requirements
• Support launches of new products, indications, programs, and portal enhancements
• Generate and analyze program metrics, utilization reports, speaker activity reports, and operational dashboards
• Identify trends, risks, and opportunities and recommend improvements
• Support budget tracking and forecasting
• Assist with client-facing reporting and operational business reviews
• Participate in client meetings and relationship management
• Coach, mentor, and onboard team members
• Develop and document department best practices
• Improve efficiency, automation, reporting, and bureau performance
• Maintain expertise in industry trends, compliance requirements, and technology platforms
• Forecast hours and report high/low risks to the Senior Director
• Oversee department staff and, where applicable, interview, select, supervise, evaluate, and develop employees
• Demonstrate commitment to diversity, equity, and inclusion

Associate Director, Meeting Services

Project Manager

• Support the Digital & Social media department for a large corporation
• Manage team purchase orders and budgets
• Build Salesforce templates
• Upload home announcements and stories
• Assist with ad-hoc project management projects across the team

Operations Project Coordinator – Salesforce Experience Required

• Lead and manage a team of Diagnostic Specialists across the U.S.
• Establish diagnostic expertise aligned with global diagnostic strategy
• Manage and facilitate education on genetic testing and sponsored testing programs
• Train and provide leadership for Diagnostic Specialist educational initiatives
• Support compensation structures and team goal achievement
• Partner compliantly with cross-functional teams
• Assist with reporting requirements and business needs
• Contribute to U.S. diagnostic strategy development and implementation
• Identify Genetic Testing Key Opinion Leaders and their educational needs
• Provide diagnostic field training and oversight and assist with material creation
• Attend conferences related to diagnostic programs and testing
• Participate in compliant advocacy, outreach, and engagement with local organizations
• Deliver educational programs and insights to inform strategy
• Educate healthcare providers and partner laboratories on sponsored testing utilization
• Provide expertise on IRD gene panels and testing best practices
• Oversee the department, set objectives and performance standards, conduct appraisals, and administer personnel actions
• Travel extensively by car, plane, and train

Regional Diagnostic Director

Account Executive

• Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans for clients
• Own the quality, consistency, and impact of every client interaction and deliverable
• Serve as the primary client relationship owner for day-to-day engagement
• Ensure exceptional communication, proactive problem-solving, and seamless delivery of platform value
• Manage creative concepts through delivery
• Lead and mentor large teams and multiple clients
• Develop account staff and manage cross-functional teams
• Drive business development results through strong client relations
• Collaborate with EVERSANA INTOUCH teams, clients, and agency partners
• Support AI-driven content intelligence and precision omnichannel execution for pharma and biotech brands

Account Director, AI Agency

• Oversee and lead development and deployment of strategic digital products and solutions
• Ensure target business benefits support EVERSANA’s digital growth strategy
• Engage senior executives and report on initiative status and performance
• Serve as a strategic partner to EVERSANA ESS by connecting organizational teams and capabilities
• Ensure execution of EVERSANA ESS activities and identify opportunities for additional services
• Lead the EVERSANA ESS Sales & Marketing plan with commercial marketing
• Partner with agency account and new business teams to increase awareness and sales
• Assist with new business pitch preparation and presentations
• Lead Affinity Marketplace SOW Addendums workstream and support Affinity data partnerships
• Lead Omnichannel Advisory Council management, customer engagements, interviews, feedback synthesis, and events planning
• Support prospective client targeting efforts
• Liaise with third-party media vendors and the internal media team
• Contribute to the omnichannel engine product roadmap
• Support standard operating procedures for product implementation and handoff
• Define project approaches and plans for omnichannel initiatives with account, strategy, PMO, implementation, and product teams
• Oversee work plans and timelines and communicate revisions
• Lead program-level priorities and milestones and manage internal and external resources
• Set strategic direction aligned with business goals
• Lead, mentor, and develop high-performing teams
• Manage budgets and resources
• Build relationships with stakeholders, investors, partners, and customers
• Promote continuous improvement and adoption of new technologies or methodologies
• Ensure compliance with laws, regulations, and industry standards
• Represent the organization at industry events, conferences, and forums
• Lead community development and environmental sustainability initiatives

Senior Director, Omnichannel Experience Solutions – Pharma Ad Agency Experience Required

Trader

• Launch, manage, and optimize programmatic campaigns within the agency trading desk
• Monitor campaign performance, brand safety, and viewability against agreed standards
• Manage campaign calendars, assets, screenshots, billing trackers, and pre/post-launch processes
• Analyze data and maintain optimization logs
• Provide weekly performance snapshots and pacing
• Contribute optimization insights and context to analytics reporting
• Identify, diagnose, and escalate campaign issues
• Maintain vendor and cross-agency partner relationships
• Participate in internal and external meetings
• Contribute to tactical media planning, forecasting, and estimation
• Contribute to proposals and provide guidance on insertion orders and launch documents
• Identify new media opportunities
• Monitor emerging technologies, trends, and practices
• Suggest improvements to media and programmatic processes
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

Programmatic Trader

French

• Translate English documents into the target language or vice versa and deliver translated responses by phone or in writing
• Triage and respond to drug information inquiries from healthcare professionals and patients
• Disseminate drug information verbally or through written correspondence
• Identify adverse events and product complaints during customer interactions
• Perform intake to generate initial adverse event and product complaint reports in compliance with SOPs
• Fulfill local regulatory authority requirements for post-marketing adverse event reporting
• Assess what information must be obtained and the appropriate depth of collection
• Write adverse event and product complaint narratives and medical inquiry custom responses
• Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants
• Evaluate medical literature and develop written information for healthcare professionals
• Support market and competitive product research, system development, sales training, and field liaison projects
• Perform medical writing and assigned on-call duties
• Maintain and improve Medical Communications Call Centre customer service and process metrics

Medical Information Specialist, French & English Speaking

• Identify, pursue, and close new IT staffing opportunities within pharmaceutical, biotech, medical device, and related life sciences organizations
• Build a strong pipeline through outbound outreach, networking, conferences, and industry events
• Position staffing solutions for project management, data engineering, cybersecurity, R&D IT, automation, and digital transformation needs
• Serve as a trusted advisor to hiring managers, procurement teams, and technical leaders
• Conduct discovery conversations to understand project goals, regulatory constraints, and talent gaps
• Maintain ongoing communication to ensure satisfaction, retention, and account growth
• Develop account plans for key clients and identify expansion opportunities across business units and technology domains
• Collaborate with recruiting teams to ensure timely delivery of qualified candidates
• Track performance metrics, forecast revenue, and contribute to quarterly business planning
• Stay current on life sciences trends, FDA regulations, digital health, AI/ML in drug discovery, and data governance
• Understand the competitive landscape and articulate the company’s value proposition
• Provide clients with market intelligence on talent availability, compensation trends, and hiring best practices

IT Staffing Sales Executive – Life Sciences

Program Manager

• Serve as a subject matter expert
• Conduct on the job training
• Assist team with escalations
• Ensure program goals and key performance indicators are met
• Participate in special projects
• Support the Supervisor

Lead, Program Management

• The Supervisor is responsible for the day to day operations for a team of employees including hiring, planning and directing workflow, scheduling as per program needs, performance management and team development.
• Ensure compliance with key performance indicators and contractual obligations ensuring high levels of customer and client satisfaction.
• Monitor key performance indicators to ensure compliance with client contracts and customer satisfaction.
• Manage day to day operations of the team.
• Identify and execute cross training opportunities.

Supervisor, Program Management

Program Specialist

• Provide dedicated, personalized support delivered over the phone and via online portal
• Complete investigations and answer questions regarding insurance benefits
• Collaborate with patients and doctors to assist with payment issues
• Make outbound calls to customers for additional information
• Assist with prior authorization and benefit verification processes
• Respond to inquiries from customers and follow up on requests
• Enter orders, change orders, and track shipments

Program Specialist II

Representative

• Responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers
• Provide impactful key clinical information and educational materials as part of their remote engagements
• Engage current office stakeholders and develop trusting healthcare provider relationships
• Explain features of assigned products, addressing questions and concerns
• Maintain database entries on targeted customer calls including product discussions and literature requests
• Comply with all company, PDMA, compliance and regulatory policies

Virtual Field Representative

Head of Department

• Help lead all NAVLIN Market Access & Pricing Systems Implementation Services practice in an integrated delivery model
• Engage with customers at all levels, build & drive teams to deliver world class technology enabled solutions
• Support senior management in building best-in-class strategic vision
• Collaborate with customers in defining and understanding price and access challenges
• Lead solution and consulting projects to assist clients in optimizing their price and access decisions
• Plan & deliver on profit/loss, revenue and practice growth targets
• Collaborate with other senior management to develop an innovative view of where price and access system implementation is going