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Senior Director, Omnichannel Experience Solutions – Pharma Ad Agency Experience Required
EVERSANASenior Director leading omnichannel digital products and solutions for EVERSANA INTOUCH, a life sciences marketing agency. Driving strategy, Agile delivery, client engagement, and cross-functional program execution.
Posted 8/5/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $183,000 - $203,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product leadership and management of digital products, with a strong focus on Agile methodologies and cross-functional team collaboration. Proven ability to engage stakeholders, manage budgets, and drive strategic initiatives aligned with business goals.
Highest-signal resume keywords
Product LeadershipAgile Project ManagementCross-Functional Team ManagementStakeholder EngagementPharma Advertising Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementAgile FrameworkProject ManagementData AnalysisBudget Management
Soft Skills
Interpersonal SkillsWritten CommunicationVerbal CommunicationOrganizational SkillsCollaborative Work Style
Tools & Technologies
Microsoft OfficeWeb Browsers
Industry Keywords
Digital Growth StrategyOmnichannel InitiativesCommunity DevelopmentEnvironmental SustainabilityCompliance with Regulations
About the role
Key responsibilities & impact- Oversee and lead development and deployment of strategic digital products and solutions
- Ensure target business benefits support EVERSANA’s digital growth strategy
- Engage senior executives and report on initiative status and performance
- Serve as a strategic partner to EVERSANA ESS by connecting organizational teams and capabilities
- Ensure execution of EVERSANA ESS activities and identify opportunities for additional services
- Lead the EVERSANA ESS Sales & Marketing plan with commercial marketing
- Partner with agency account and new business teams to increase awareness and sales
- Assist with new business pitch preparation and presentations
- Lead Affinity Marketplace SOW Addendums workstream and support Affinity data partnerships
- Lead Omnichannel Advisory Council management, customer engagements, interviews, feedback synthesis, and events planning
- Support prospective client targeting efforts
- Liaise with third-party media vendors and the internal media team
- Contribute to the omnichannel engine product roadmap
- Support standard operating procedures for product implementation and handoff
- Define project approaches and plans for omnichannel initiatives with account, strategy, PMO, implementation, and product teams
- Oversee work plans and timelines and communicate revisions
- Lead program-level priorities and milestones and manage internal and external resources
- Set strategic direction aligned with business goals
- Lead, mentor, and develop high-performing teams
- Manage budgets and resources
- Build relationships with stakeholders, investors, partners, and customers
- Promote continuous improvement and adoption of new technologies or methodologies
- Ensure compliance with laws, regulations, and industry standards
- Represent the organization at industry events, conferences, and forums
- Lead community development and environmental sustainability initiatives
Requirements
What you’ll need- Bachelor’s degree in a technical or business discipline
- 18+ years of product leadership/management experience on digital products and/or technology-driven solutions
- 10+ years of traditional project/program management experience, including managing project managers
- Experience managing Agile teams
- Well-versed in Agile framework and organizational Agile rollout; some projects may be hybrid
- 10+ years managing large-scale, cross-functional, and global project teams
- Excellent interpersonal skills and ability to interact and negotiate with customers and company personnel at all levels
- Excellent written and verbal communication skills
- Collaborative work style
- Excellent organizational skills, including detail-oriented work, handling multiple assignments, maintaining confidentiality, and producing timely reports
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret extensive technical instructions and manage abstract and concrete variables
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, and web browsers
- Pharma advertising agency experience required
Benefits
Comp & perks- Remote work option
- Competitive salary and benefits
- Travel expectations limited to 10%
- 401(k) or retirement benefits are not explicitly stated
- Professional development and talent development culture
- Reasonable accommodation during the hiring process
- Inclusive and diverse workplace culture