Account Director, AI Agency

EVERSANA

Account Director leading AI-powered omnichannel marketing for pharma and biotech brands at EVERSANA INTOUCH. Owning client relationships, strategic plans, creative delivery, and cross-functional team leadership.

Posted 8/5/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $104,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership in developing and executing interactive marketing plans, with a strong focus on client relationship management and team mentorship. Proven ability to drive business development and deliver impactful results in the pharmaceutical and biotech sectors.

Highest-signal resume keywords

Client Service ExperienceDigital Marketing ExpertiseLeadership and Mentoring SkillsBusiness Development ResultsCross-Functional Team Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Marketing PlanningCreative Concept ManagementDigital Media AdvertisingContent IntelligenceOmnichannel ExecutionAnalytical SkillsNegotiation SkillsProblem-Solving SkillsBusiness AcumenClient Relationship Management

Soft Skills

Exceptional CommunicationCreative ThinkingInterpersonal SkillsCollaboration SkillsPresentation Skills

Certifications & Qualifications

Bachelor's Degree or Equivalent Education

Industry Keywords

Pharmaceutical ExperienceBiotech BrandsAgency ExperienceClient EngagementCross-Functional Teams

About the role

Key responsibilities & impact

Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans for clients
Own the quality, consistency, and impact of every client interaction and deliverable
Serve as the primary client relationship owner for day-to-day engagement
Ensure exceptional communication, proactive problem-solving, and seamless delivery of platform value
Manage creative concepts through delivery
Lead and mentor large teams and multiple clients
Develop account staff and manage cross-functional teams
Drive business development results through strong client relations
Collaborate with EVERSANA INTOUCH teams, clients, and agency partners
Support AI-driven content intelligence and precision omnichannel execution for pharma and biotech brands

Requirements

What you’ll need

Bachelor's degree or equivalent education plus professional experience required
Approximately 8+ years of related experience required
Client service, agency, and pharmaceutical experience required
Expertise in digital, media, and technology marketing and advertising
Proven results managing creative concept to delivery
Proven leadership and mentoring skills, including guiding a large team and multiple clients
Experience developing account staff teams
Demonstrated business development results from strong client relations
Ability to manage cross-functional teams across the organization
Strategic skills and strong business acumen
Proven negotiation skills
Creative thinking and analytical skills
Ability to collaborate effectively internally and externally
Strong understanding of digital development and processes
Demonstrated problem-solving skills
Strong written, presentation, and verbal communication skills
Excellent interpersonal skills
Some travel may be required

Benefits

Comp & perks

Competitive salaries and benefits
Remote work option
Reasonable accommodation during the interview and hiring process
Equal opportunity and inclusive workplace