Associate Director, Meeting Services

EVERSANA

Associate Director overseeing pharmaceutical speaker bureau operations for EVERSANA INTOUCH, a life sciences marketing agency. Managing program implementation, compliance, reporting, and team operations.

Posted 8/18/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $78,280 - $113,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing pharmaceutical Speaker Bureau programs, ensuring compliance with industry standards, and optimizing operational workflows. Proven ability to analyze program metrics and enhance client engagement through effective communication and relationship management.

Highest-signal resume keywords

Pharmaceutical Speaker Bureau OperationsHCP Engagement ProgramsCvent UtilizationClient-Facing CommunicationBudget Tracking and Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ImplementationOperational Workflow DevelopmentData AnalysisCompliance ManagementEvent Management

Soft Skills

Relationship ManagementCoaching and MentoringCommunication Skills

Tools & Technologies

CventExcelZoomTeamsBureau Platforms

Industry Keywords

Pharmaceutical IndustrySpeaker Bureau ProgramsOpen Payments ReportingHealthcare Event ManagementDiversity, Equity, and Inclusion

About the role

Key responsibilities & impact

Oversee implementation, strategic operations, execution, and continuous improvement of multiple pharmaceutical speaker bureaus
Support implementation of new Speaker Bureau programs and expansion of existing programs
Gather client requirements and translate business needs into operational workflows and execution plans
Support configuration and testing of bureau portals, workflows, dashboards, compliance checkpoints, and reporting requirements
Ensure programs follow client business rules, SOPs, and compliance requirements
Support launches of new products, indications, programs, and portal enhancements
Generate and analyze program metrics, utilization reports, speaker activity reports, and operational dashboards
Identify trends, risks, and opportunities and recommend improvements
Support budget tracking and forecasting
Assist with client-facing reporting and operational business reviews
Participate in client meetings and relationship management
Coach, mentor, and onboard team members
Develop and document department best practices
Improve efficiency, automation, reporting, and bureau performance
Maintain expertise in industry trends, compliance requirements, and technology platforms
Forecast hours and report high/low risks to the Senior Director
Oversee department staff and, where applicable, interview, select, supervise, evaluate, and develop employees
Demonstrate commitment to diversity, equity, and inclusion

Requirements

What you’ll need

8-10 years of pharmaceutical meeting services, speaker bureau operations, healthcare event management, or related experience
Minimum 5 years supporting pharmaceutical Speaker Bureau programs
Experience launching or implementing speaker bureau programs
Experience managing live, virtual, and hybrid speaker programs
Strong understanding of HCP engagement programs, compliance requirements, and Open Payments reporting
Proven experience utilizing Cvent, Excel, Zoom, Teams, and bureau platforms
Demonstrated ability to manage multiple programs and priorities simultaneously
Strong client-facing communication and relationship management skills
Bachelor's degree or equivalent industry experience
Ability to work 40 hours per week, Monday-Friday, with evenings and weekends as needed for events/meetings
Ability to travel up to 25% as needed

Benefits

Comp & perks

Competitive salaries and benefits
Diversity, equity, and inclusion commitment
Reasonable accommodation during the hiring process for qualified applicants with disabilities