ESA - Electronic Security Association

Procurement

• Direct enterprise procurement strategy for indirect categories, aligning sourcing priorities, governance, and operating standards with business objectives
• Lead and develop managers, supervisors, and senior procurement specialists, including organization design, talent planning, and succession readiness
• Oversee supplier portfolio management, strategic sourcing direction, and category plans to improve cost, service, quality, and risk outcomes
• Establish and maintain procurement policies, contracting standards, and approval frameworks with Legal, Finance, and Business Leadership
• Advise senior executives on category strategy, supplier decisions, risk mitigation, and value delivery through executive presentations and business reviews
• Drive functional transformation through process standardization, digital tools, analytics, and operating model improvements
• Monitor functional performance, key metrics, and financial outcomes to ensure measurable business value
• Resolve escalated supplier, contracting, and governance issues requiring cross-functional alignment and executive judgment

Director, Indirect Sourcing

Hardware Engineer

• Support development and modification of embedded systems firmware code for assigned product features or enhancements under close supervision
• Assist with debugging, troubleshooting, and resolving defined firmware issues using established tools and methods
• Perform bench-level testing using debuggers, protocol analyzers, oscilloscopes, multimeters, and power analyzers
• Participate in unit testing, code verification, and basic validation activities for firmware changes
• Work with engineers and cross-functional partners to gather information needed to complete assigned tasks
• Follow development processes, coding standards, and configuration management procedures
• Report task status in project team meetings
• Complete assigned deliverables accurately and on time
• Contribute to firmware products that support smart home and building solutions, including connected, secure, and energy-efficient technologies

Firmware Engineer I

Manager

• Lead and grow Resideo’s partnership with key executive accounts across the United States
• Drive national strategy, profitable growth, executive alignment, and market influence within a critical wholesale partner
• Own the vision, relationship, and results for Resideo’s national Ferguson account
• Create and execute annual sales plans for assigned accounts
• Build and maintain C-level and executive relationships across sales, marketing, procurement, and finance
• Manage, execute, and measure national selling and marketing initiatives
• Lead quarterly business reviews and strategic planning sessions
• Own customer demand planning and sales forecasting
• Report performance and insights to leadership
• Validate customer-facing prices against contractual agreements and internal systems
• Develop account growth strategies, roadmaps, and competitive analyses
• Collaborate with sales, marketing, regional sales, product management, and external channel partners on growth strategies
• Manage and track ROI of customer marketing funds
• Communicate account product requirements and develop account-specific marketing and product strategies
• Use CRM tools to update management and sales representatives on progress and opportunities
• Manage and negotiate annual customer contracts
• Coordinate team members to maximize sales coverage of key markets
• Participate in relevant industry trade shows and specialized training seminars
• Travel 50–75% within the United States

National Accounts Manager

Controller

• Manage outstanding debtors and communications regarding all aspects of Credit Control
• Report to the Credit Team Lead
• Achieve monthly collection targets
• Manage and control Accounts Receivables in line with the debt collection procedure
• Communicate with customers via telephone and e-mail regarding outstanding debtors, credit limits and payment terms
• Identify high-risk accounts and take appropriate action
• Conduct credit reviews and approvals of credit terms and limits per policy and SEA
• Review held orders promptly and release them when appropriate
• Escalate collection issues and find mitigation
• Assist with resolution of unapplied cash receipts
• Maintain customer accounts in cooperation with the Customer Master Team
• Provide Accounts Receivables information and initiate meetings to determine the plan of approach
• Build and maintain relationships with internal and external customers and business partners
• Resolve disputes, delays and other issues through cross-functional coordination
• Ensure smooth cooperation between C2C and the business

Credit Controller – Dutch Speaker

Accounts Payable

• Process and validate invoices accurately and timely, including complex invoices, invoice indexing, and 3-way match processing.
• Manage invoice workloads and priorities while ensuring compliance with service level agreements (SLAs).
• Resolve invoice discrepancies and exceptions, including status issues and payment-related concerns.
• Maintain vendor master data controls, including vendor names, banking details, and compliance requirements.
• Provide training, guidance, and support to team members as a subject matter resource for colleagues and new hires.
• Drive continuous improvement initiatives to enhance Accounts Payable processes, efficiency, and service quality.
• Ensure compliance with SOX controls, company policies, and internal procedures.
• Support quality management objectives by maintaining process effectiveness and contributing to business excellence.
• Perform additional business support activities as required while maintaining standards of safety, ethics, and professionalism.

Senior Accounts Payable/Receivable Clerk

Customer Support

• Assist with routine customer service tasks such as order placement, returns, account updates, website login support, and order tracking
• Perform accurate data entry and maintain organized records of customer interactions
• Update case information in Salesforce and other systems
• Follow written and verbal instructions to complete repetitive tasks consistently and according to defined procedures
• Identify and resolve common customer issues using established guidelines
• Escalate complex or unfamiliar cases to senior team members when needed
• Meet monthly KPIs and schedule and performance expectations
• Report to the Partner Support Supervisor

Customer Service Associate I

Supply Chain

• Lead weekly buy and inventory management for assigned categories, ensuring alignment to service and inventory targets.
• Own Open-to-Buy (OTB) planning and supplier investment strategies to balance availability and working capital.
• Drive consensus demand planning with Product Management, Sales, Finance, and Supply Planning.
• Proactively manage supply constraints and risk mitigation with suppliers and internal stakeholders.
• Analyze in-stock, fill rate, and forecast accuracy performance, leading initiatives to improve KPIs.
• Partner on promotional and lifecycle planning for demand shifts and new product introductions.
• Lead excess and obsolete inventory reduction strategies through data-driven insights and cross-functional action plans.
• Identify and implement process improvements, automation opportunities, and best practices in demand planning workflows.
• Act as a subject matter expert and mentor to junior planners.
• Participate in or lead cross-functional projects and strategic initiatives.

Associate Demand Planner

• Ensure daily SLA are met
• Process invoices, debits, and credits through data entry.
• Process assigned records daily, prioritizing discount vendors.
• Apply three-way matching across purchase orders, receiving, and goods receipts.
• Understand and process complex invoices.
• Verify entered transactions through review.
• Adhere to SOX key controls, policies, and procedures.
• Maintain data-entry requirements using established data-program techniques and procedures; report changes when needed.
• Communicate with internal and external stakeholders regarding accounts payable matters and relationships.

Accounts Payable/Receivable Clerk II

Business Intelligence Analyst

• Partner with commercial leaders to produce recurring and ad-hoc analyses driving customer acquisition, share-of-wallet expansion, and retention.
• Build and maintain business intelligence dashboards and reporting tools for real-time performance visibility across sales, marketing, and finance.
• Design KPIs, financial analyses, and executive-ready dashboards to measure commercial organization performance.
• Develop targeted customer lists and campaign reporting to enable and measure sales and marketing campaign ROI.
• Generate analytical insights supporting and growing strategic vendor relationships.
• Collect, organize, model, and operationalize data across multiple ERP and BI systems.
• Support strategic planning, budgeting, and forecasting for the commercial business unit.
• Synthesize findings into clear presentations and recommendations for senior leadership.

Data and Reporting Analyst

IT Support

• Provide intermediate technical support for installation, configuration, troubleshooting, and return processing
• Act as the initial point of contact for ADI professional integrators in the Standard Network queue (Tier-1)
• Document customer and partner interactions, troubleshooting steps, and outcomes using internal systems
• Solve network challenges involving addressing, routing, switching, subnetting, multicast networking, VLANs, inter-VLAN routing, QoS, port security, and Layer 2/Layer 3 protocols
• Use tools such as ping, traceroute, and show commands
• Identify problems in Layer 2 and Layer 3 of the OSI model
• Support firewalls, wireless concepts, WAN technologies, and basic VPN setups
• Process product returns while following technical verification and return procedures
• Follow standard procedures to resolve frequently occurring issues under supervision or guidance
• Handle technical inquiries, provide installation guidance, and offer troubleshooting and configuration support for network installations and a broad portfolio of products and technologies

Technical Support Specialist I – Network

• Define and own the end-to-end ServiceNow architecture across all modules and integrations.
• Develop and maintain a multi-year platform roadmap aligned to ITSM maturity, automation goals, and business priorities.
• Lead the transition from initial implementation to a governed, scalable platform operating model.
• Design end-to-end ServiceNow solutions, architecture designs, workflow automation, data models, CMDB structures, and integration patterns.
• Establish and enforce ServiceNow governance, standards, architectural guardrails, development standards, integration frameworks, and data/CMDB governance models.
• Lead architecture review processes and ensure compliance with enterprise architecture, security, and regulatory requirements.
• Lead post-go-live stabilization and implement the governance model.
• Define architecture for SLA-driven ITSM processes, Incident, Problem, Change, and Major Incident improvements.
• Establish a structured ServiceNow delivery and support operating model.
• Identify and remediate platform inefficiencies, technical debt, and process gaps.
• Drive workflow automation and process optimization initiatives.
• Define reusable patterns to increase automation and reduce manual effort.
• Enable self-service, knowledge-driven support, and proactive problem management.
• Define and lead integration strategy between ServiceNow and enterprise systems.
• Drive integration expansion across HR systems, identity, and endpoint management tools.
• Collaborate with enterprise architecture, infrastructure, security, and data teams.
• Provide technical leadership to developers, administrators, and platform teams.
• Mentor team members and review and approve solution designs and technical implementations.
• Oversee architecture across requirements, design, build, deploy, and optimize lifecycle stages.
• Support large-scale implementations, upgrades, and platform changes.
• Define release management, upgrade, and regression strategies.
• Act as a trusted advisor to IT leadership and business stakeholders.
• Facilitate architecture workshops and translate technical decisions into business impact.

Enterprise Architect

Project Manager

• Lead end-to-end program and project execution within a SAFe framework, coordinating multiple Agile teams across Program Increments (PIs)
• Drive PI Planning, sprint coordination, backlog alignment, and release management
• Help lead and facilitate Scrum of Scrums ceremonies for cross-team coordination and alignment
• Conduct regular pulse-checks to identify roadblocks
• Proactively manage and resolve cross-team dependencies
• Ensure smooth integration of deliverables across squads toward shared product goals
• Use Atlassian Jira for backlog tracking, sprint execution, reporting, and metrics visibility
• Use Confluence for documentation, knowledge sharing, and program transparency
• Use Microsoft Project for high-level planning, timeline management, and executive reporting
• Manage and align cross-functional teams including Shopify developers, middleware engineers, React developers, QA teams, SAP ERP developers, Salesforce developers, and PIM data stewards and developers
• Ensure delivery of high-quality digital products meeting business objectives, timelines, and budgets
• Track and communicate progress, risks, dependencies, and milestones to stakeholders and leadership
• Prepare and deliver weekly status reports to senior and executive leadership
• Facilitate collaboration across geographically dispersed teams
• Identify and remove delivery impediments while continuously improving team performance
• Partner with Product Owners, Architects, and Business Stakeholders to translate strategy into execution
• Drive metrics-based reporting and dashboards using Jira and structured reporting outputs from Microsoft Project

IT Project Management Specialist II

Sales

• Sell Resideo heating and water solutions through merchant networks to medium/large installers, merchants and distribution partners
• Capture and record installer details and opt-in agreements within Salesforce, including merchant purchasing preferences
• Refer smaller installers through the Salesforce lead process to Inside Sales
• Achieve agreed sales, revenue and margin targets
• Build strong relationships with key merchants and distribution contacts
• Use Salesforce.com to plan, record and report activity, pipeline opportunities and territory performance
• Monitor competitor activity and provide market insights
• Develop understanding of market trends and legislation
• Deliver product presentations, demonstrations and training sessions
• Support Resideo Academy attendance and engagement objectives
• Represent Resideo at exhibitions, trade shows and customer events
• Drive sales growth, market share, customer engagement, installer demand, merchant and distribution partnerships, and profitable sales growth across the assigned territory

Area Sales Manager – Trade and Installer Channels

Account Manager

• Achieve revenue growth and margin targets within a defined portfolio of trade accounts, including installers, housing associations, consultants and wholesalers
• Identify growth opportunities and proactively analyze competitive threats to protect and strengthen Resideo's market position in the Netherlands
• Formulate improvements in product/market combinations and position the organization and products in the market
• Initiate and develop strategic partnerships with key large-scale organizations across the Netherlands
• Set sales and marketing objectives, translate them into action plans, and ensure accurate regional sales forecasts
• Manage and monitor sales activities and performance and resolve sales-process bottlenecks and operational challenges
• Support the sales team in building valuable customer contacts
• Build and maintain relationships with major accounts and prospects
• Evaluate sales and marketing performance against objectives, analyze trends and deviations, and formulate improvements
• Report directly to the Country Sales Leader Netherlands & Managing Director
• Represent the organization at customer events, trade fairs and networking activities

Account Manager – Trade

Security Engineer

• Establish and maintain an enterprise-wide cybersecurity strategy and multi-year roadmap protecting information assets, global distribution services, ecommerce, cloud solutions, and enterprise IT systems
• Communicate cybersecurity posture and risk to Executive Management, the Audit and Compliance Committee, and the Board of Directors
• Lead a central security team and coordinate matrixed security resources across global operations
• Manage third-party and supply-chain cybersecurity risk
• Quantify cyber risks in financial and operational terms and align security investments with revenue and sustainability goals
• Promote a shared-responsibility and security-by-design culture across employees and global partners
• Standardize global governance using frameworks such as NIST and ISO 27001
• Assess and communicate acceptable risk levels across global markets and critical infrastructure projects
• Develop, mentor, and manage a global team covering cloud, application, and product security
• Establish cybersecurity policies, standards, and tooling supporting responsible AI adoption
• Protect distribution operations, warehouse, transportation, storefront, customer service, point-of-sale, branch, edge-computing, and ecommerce environments
• Leverage AI-driven security capabilities for threat detection and response
• Ensure compliance with international data privacy laws and cybersecurity regulations
• Partner with Enterprise Architects and Product Engineering on secure coding and infrastructure guidelines
• Manage intrusion detection, vulnerability reporting, and remediation with Internal Audit and external partners
• Develop security-program KPIs aligned with the NIST framework and monitor the global threat landscape
• Own cyber resilience, operational recovery, business continuity, crisis management, and executive tabletop exercises
• Oversee incident response and breach investigations with Legal and Communications
• Create a comprehensive supply-chain risk management process and lead cybersecurity due diligence and post-acquisition integration for M&A
• Support public-company governance, cybersecurity disclosures, SEC reporting, and Audit Committee oversight