Eletromidia

Compliance

• Support the cultural adoption of the Compliance Program;
• Conduct third-party integrity analyses (due diligence), risk mapping, and prepare reports;
• Manage the Whistleblower Channel, handling investigations, interviews, document review, report preparation and SLA management;
• Contribute to drafting, reviewing and updating internal policies, standards and procedures;
• Assist in monitoring conflicts of interest, employee exposure to PEPs (Politically Exposed Persons) and related parties;
• Prepare materials and support delivery of compliance training and communication campaigns;
• Monitor KPIs and prepare periodic reports for leadership;
• Support internal teams in interpreting compliance, anti-corruption and other applicable regulations;
• Participate in continuous improvement and process automation projects related to the Compliance Program.

Mid-level Compliance and Internal Controls Analyst

Customer Success Manager

• Plan, execute and optimize relationship, nurturing, engagement, retention and upsell sequences across the customer lifecycle;
• Develop inbound marketing and launch campaigns aligned with content, growth and acquisition strategies;
• Create and evolve multichannel automated journeys (email, WhatsApp, push, SMS), ensuring the right message at the right time;
• Monitor CRM KPIs (deliverability, open rate, click-through, conversion, retention), generating insights for continuous improvement;
• Administer HubSpot as the central CRM platform, ensuring data integrity, governance and quality;
• Configure properties, fields, lifecycle stages and funnel stages that reflect the integrated sales journey (Digital, OOH and other channels);
• Design and implement sales and marketing automations such as lead routing, stalled-deal alerts, SLAs and automated follow-ups;
• Reduce the commercial team’s operational load through automations and clear processes, increasing sales productivity;
• Ensure full visibility of the sales funnel, supporting performance analysis, revenue predictability and decision-making;
• Act as the technical HubSpot focal point, supporting integrations with other stack tools (via API or automation platforms);
• Create reports and dashboards for different areas (Marketing, Growth, Sales, BI, Operations and Finance);
• Establish governance rules to prevent duplicate records and ensure consistent, actionable data;
• Support satisfaction research initiatives (CSAT/NPS) and continuous process improvement;
• Work in partnership with Product, BI, Marketing, Sales and Operations to identify personalization and growth opportunities.

CRM Analyst – Mid-level

Events

• Structure and execute internal and external events for Aqui Ads.
• Plan timelines, scopes, formats, target audiences and objectives for each event.
• Ensure end-to-end execution: pre-event, on-site and post-event stages.
• Manage logistical organization (venue, vendors, materials and giveaways, schedule and operations).
• Negotiate with vendors, partners and sponsors to secure the best cost-benefit.
• Build and maintain relationships with strategic partners.
• Support the creation of counterpart benefits and deliverables for events and partnerships.
• Ensure alignment of expectations, deadlines and quality of deliverables.
• Develop events focused on: delivering value to SMEs, acquiring SME customers, building relationships and loyalty among small and medium clients, and connecting with marketing and advertising agencies.
• Collaborate closely with Marketing, Sales, Product and Partnerships teams.
• Ensure consistency between brand messaging, business objectives and the event experience.
• Create and maintain controls for timelines, budgets and deliverables.
• Track basic event success metrics (attendance, engagement, feedback, leads when applicable).
• Capture learnings and best practices to continuously improve the events function.

Mid-level Events Analyst

Operations

• 💡 Aqui, você vai:
• Gestão de Processos: Desenhar, implementar e otimizar continuamente o processo de vendas de ponta a ponta, identificando gargalos e implementando melhorias para aumentar a previsibilidade e a escalabilidade.
• Gestão de CRM: Administrar a ferramenta de CRM, garantindo a integridade dos dados e otimizando os fluxos para que o preenchimento seja simples, intuitivo e agregue valor real ao dia a dia dos vendedores.
• Análise de Performance: Estruturar indicadores de performance (KPIs), acompanhar dados, gerar relatórios e analisar o desempenho da equipe de vendas em relação às metas estabelecidas.
• Tecnologia de Vendas (Tech Stack): Gerenciar o stack de tecnologia de vendas, avaliando, implementando e garantindo a adoção de ferramentas que aumentem a produtividade do time.
• Customer Satisfaction: pesquisas de satisfação em diferentes canais e formatos, alinhando aprimoramento de processos, serviços e vendas.
• Remuneração e Território: Apoiar na gestão dos planos de comissionamento e na definição das regras de atribuição de territórios e carteiras de clientes.

Analista de Sales Ops Sr, Operações de Vendas

DevOps Engineer

• Ensure high availability, performance and resilience of systems;
• Define and track SLIs, SLOs and SLAs, promoting a culture of reliability;
• Proactively work on incident prevention and failure response (incident management);
• Conduct blameless post-mortems and continuous improvement plans;
• Design, implement and evolve CI/CD pipelines;
• Automate infrastructure and operational processes (Infrastructure as Code);
• Work on the standardization of environments (dev, staging, production);
• Ensure secure deployment practices, rollback procedures and versioning;
• Manage and evolve cloud and/or hybrid infrastructures;
• Work extensively on monitoring, observability and logging;
• Optimize infrastructure costs, performance and capacity;
• Work with caching, queues and messaging to ensure scalability;
• Implement and maintain security practices, access control and secrets management;
• Collaborate with the team on environment hardening and security best practices;
• Ensure basic compliance and sound technical governance practices;
• Partner with development teams from solution design (shift left);
• Serve as a technical reference for DevOps and SRE topics;
• Contribute to building a culture of automation, reliability and operational excellence.

DevOps/SRE Senior

Sales

• Training and Onboarding: Develop and lead onboarding programs for new sales hires and ongoing training programs for the entire team, ensuring they master the tools, products, and sales techniques.
• Content Creation: Create and manage training materials, sales playbooks, tutorials, case studies, and other resources that capture and disseminate company knowledge and best practices.
• Coaching and Development: Provide one-on-one and group coaching sessions to reinforce product positioning and the correct application of sales techniques, helping to develop the team’s competencies.
• Cross-functional Collaboration: Collaborate with marketing and product teams to ensure the sales organization is aligned and prepared for new product launches and campaigns.
• Sales Methodology: Implement and reinforce sales methodologies and best practices that optimize performance workflows and ensure a consistent approach to the market.

Sales Enablement Specialist – Sales Training

Product Designer

• Here, you will:
• L eadership & Strategy
• Lead, develop and inspire the platform UX and CX team
• Define the UX/CX vision, strategy and roadmap aligned with business objectives
• Establish processes, rituals and UX/CX metrics
• Be the main internal reference for user and customer experience
• UX – User Experience
• Ensure excellence in usability, information architecture and interaction design
• Conduct and oversee user research, usability testing and continuous validation
• Evolve critical flows such as onboarding, registration, purchase, payment, post-sale and support
• Ensure visual and experience consistency across the platform (design system)
• CX – Customer Experience
• Map and evolve the end-to-end customer journey
• Work with experience indicators such as NPS, CSAT, CES, churn and conversion
• Collaborate with Support, Customer Service and Sales teams for continuous experience improvement
• Ensure that customer feedback translates into real product improvements
• Collaboration & Business
• Work closely with Product, Technology, Data and Commercial teams
• Help turn business objectives into simple and efficient experiences
• Advocate for the user and customer in strategic platform decisions
• Operate with a strong product, growth and conversion mindset.

Head of UX, CX

• **💡 Here, you will:**
• Data Analysis: Conduct performance analyses to measure the success of products, campaigns, and commercial strategies, identifying patterns and trends.
• Market Intelligence: Gather and analyze market and competitor data to identify threats and opportunities and support strategic positioning decisions.
• List Generation: Structure and optimize prospecting lists, using data to continuously improve quality and alignment with the Ideal Customer Profile (ICP).
• Report Development: Develop and present performance reports and executive dashboards, using *Data Storytelling* techniques to turn complex data into a clear, actionable narrative for leadership.
• Opportunity Identification: Identify opportunities, risks, and bottlenecks within the sales funnel, turning information into intelligence to respond quickly to market dynamics.

Sales Intelligence Specialist

Solutions Engineer

• Design, develop, and maintain integrations between internal systems and third-party platforms;
• Integrate the platform with CRMs (e.g., HubSpot), automation tools, payment providers, ERPs, and other external services;
• Develop and consume REST and/or GraphQL APIs;
• Ensure versioning, documentation, and best practices for APIs;
• Define integration patterns (synchronous, asynchronous, webhooks, events);
• Work with queues, messaging systems, and asynchronous processing;
• Ensure idempotency, retries, fault tolerance, and data consistency;
• Serve as the technical focal point for complex integrations;
• Ensure data quality, integrity, and traceability across systems;
• Monitor integrations, handle failures, and support incident resolution;
• Implement logging, metrics, and alerts for critical integrations;
• Implement authentication and authorization (OAuth2, API Keys, tokens, etc.);
• Ensure security best practices, data protection (LGPD) and data governance;
• Manage secrets and credentials securely;
• Collaborate with Product, Sales, Operations, and Technology teams;
• Understand business flows to translate requirements into efficient integrations;
• Support the evolution of the platform as an integrations hub.

Integration Engineer

Full-stack Engineer

• Atuar como referência técnica do time, apoiando desenvolvedores(as) seniores, plenos e juniores;
• Definir e evoluir arquitetura, padrões de código, boas práticas e decisões técnicas;
• Garantir qualidade técnica, escalabilidade, segurança e performance das soluções;
• Conduzir code reviews, promovendo aprendizado contínuo e excelência técnica;
• Desenvolver e manter aplicações web, atuando tanto no front-end quanto no back-end;
• Projetar, desenvolver e integrar APIs REST;
• Atuar diretamente em sistemas críticos e de alto impacto para o negócio;
• Trabalhar com sistemas legados, conduzindo sua evolução de forma sustentável;
• Atuar junto a Produto, Design e Stakeholders na definição técnica das soluções, sempre priorizando o que gera mais valor para o negócio;
• Garantir que a tecnologia esteja alinhada aos objetivos da plataforma de vendas para PMEs.

Tech Lead

Marketing

• Product Marketing Management (PMM): Oversee the creation of the narrative, positioning, and communication of the value proposition to drive platform adoption.
• Market Education: Lead the production of educational content and case studies to engage entrepreneurs who do not yet invest in professional media.
• Freemium and Growth Strategy: Manage tools for lead acquisition and ongoing experimentation cycles (growth hacking) to optimize growth.
• Brand Management: Safeguard the credibility of the integrated brand (Globo + Eletromidia) across all customer touchpoints.
• Go-to-Market (GTM) Strategy: Develop and execute the launch and market rollout plan for the Brazilian market, defining channels, timelines, and penetration tactics for the convergent solution.
• Market Presence and Authority: Lead visibility strategies at major industry events to position the platform as an innovation leader.
• Training and Enablement: Design and manage technical and commercial training programs for agencies and clients, ensuring full use and mastery of the platform’s features.
• Promotion Channel Management: Orchestrate the communication mix across owned and external channels to ensure continuous and consistent promotion of product updates and benefits.
• Roadmap and ROI: Set goals and prioritize features focused on self-service and ease of use.
• Quality Engineering: Ensure platform scalability and technical performance through the engineering team.
• Delivery Efficiency: Ensure technical configuration, playlist scheduling, and delivery monitoring across TV, OOH, and Digital.
• Inventory Intelligence and Pricing: Manage yield to maximize inventory fill and set dynamic pricing based on demand.
• Product Feedback: Identify technical bottlenecks in operations that impair the customer experience and relay them to the product teams.

Executive Director of Product, Marketing and Operations

Chief Marketing Officer

• Pipeline Management: Define and monitor national and regional sales strategy, ensuring a healthy lead flow and the achievement of revenue targets.
• Service Models: Structure the operation to reflect different business models: self-service (SMBs), assisted and consultative (hunting/farming for Mid-Market).
• Go-to-Market: Implement governance rules for account allocation between direct and indirect channels, based on the customer's decision-making center.
• Hunting and Farming: Lead teams for active prospecting of new mid-market clients and manage the existing portfolio to maximize upsell and cross-sell across OOH, TV, and Digital.
• Complex Sales: Unlock the potential of brands that still underinvest in media by engaging senior decision-makers (C-levels) to sell the full ecosystem.
• Inside Sales and CS: Oversee the digital prospecting and customer success teams, ensuring effective onboarding and retention of small advertisers on the platform.
• Market Education: Promote the "evangelization" of professional media use and the power of combined offerings for advertisers transitioning from pure digital to OOH/TV.
• Development and Enablement – Technical Mentorship: Ensure continuous team training so they master complex metrics such as ROI, CTR, viewability, and cross-media impact.

Commercial Director

Pricing Analyst

• Active Prospecting (Hunter): Make a high volume of contacts (calls, emails, LinkedIn) to map small businesses and regional/boutique agencies
• Sale of Entry-Level Products: Offer standardized Out-of-Home (OOH) packages and introduce clients to digital (Display on Globo portals), focusing on quick, transactional sales
• Pipeline Management: Enter and qualify leads in the CRM (HubSpot), ensuring data hygiene from the first contact
• Operational Support: Monitor the ad creation and implementation process to ensure small clients' campaigns go live without errors
• Market Education: Explain basic media concepts to clients making their first investments outside social media

Junior Sales Analyst

• Engage with clients who have a high level of digital maturity
• Sell video formats and Globo's digital inventory
• Maintain relationships with mid-sized agencies
• Translate campaign data into actionable insights
• Negotiate commercial terms