Eletromidia

Full-stack Engineer

• Integrate the HR ecosystem: Develop, consume and maintain REST APIs to connect systems (e.g., Recruitment, Payroll, Benefits and Training).
• Build internal solutions: Develop dashboards and management tools using low-code platforms (Retool) to increase operational agility.
• Automate processes: Identify manual bottlenecks in HR and implement RPA solutions and automation scripts to optimize the team’s time.
• Maintenance and evolution: Maintain web applications (frontend and backend) for internal needs, ensuring a smooth employee experience.
• Data intelligence: Support extraction and structuring of data from multiple sources to create People Analytics dashboards.
• Technical autonomy: Actively participate in requirements gathering with the HR team, recommending the best technologies and architectures for each challenge.

HR Tech Engineer, Mid-level Full Stack

Customer Success Manager

• Strategic portfolio management (revenue-focused)
• Manage an SMB portfolio with high renewal potential.
• Lead renewal negotiations with a strategic focus on retention and margin.
• Identify upsell and cross-sell opportunities within the OOH media portfolio.
• Act consultatively, aligning clients' marketing objectives with Eletromidia's solutions.
• Develop action plans to mitigate churn and drive expansion.
• 📊 Data intelligence and strategic insight
• Analyze satisfaction surveys (NPS, CSAT, etc.) and cross-reference them with performance, product and revenue data.
• Identify behavior patterns, risks and opportunities within the SMB base.
• Generate actionable insights for the Commercial, Product and Operations teams.
• Support the evolution of the area’s strategic KPIs.
• 🏗️ Building the Customer Success area
• Actively contribute to structuring and evolving Customer Success processes.
• Support the creation of playbooks, follow-up rituals and relationship strategies.
• Serve as a key player in consolidating a data- and retention-oriented culture.

Senior Customer Success Analyst – SMB

Administration

• **💡 Here, you will:**
• Assist in the drafting, review and analysis of contracts, with emphasis on compliance with legal and regulatory requirements;
• Monitor and manage contractual clauses, ensuring all obligations are fulfilled in accordance with agreed terms;
• Support negotiations for new contracts and amendments, participating in meetings to align conditions and deadlines;
• Update and maintain contract records in internal systems and control spreadsheets;
• Track and manage contract expiration and renewal deadlines, notifying the parties involved of necessary actions;
• Prepare periodic reports on contract status, identifying potential risks and proposing solutions;
• Assist in resolving any contractual issues, working with different areas of the company;
• Perform filing and organization of physical and digital contracts.

Junior Contract Administration Analyst

General Counsel

• Draft, review and update minutes, bylaws and other corporate documents.
• Manage and keep corporate books and corporate records up to date.
• Support corporate governance matters, ensuring best practices and regulatory compliance.
• Work on intellectual property, including active management of the group's trademarks and patents portfolio, handling registrations, renewals and protection of intangible assets.
• Draft and manage powers of attorney and other relevant legal instruments.
• Provide advisory support on various corporate and company law matters.

Mid-level Corporate Attorney

• Lead the drafting, review, and analysis of contracts, ensuring compliance with legal, regulatory, and internal company policies;
• Monitor and manage compliance with contractual clauses, acting proactively to prevent deviations or breaches;
• Actively participate in negotiations of new contracts, renewals, and amendments, providing technical input in alignment meetings with internal stakeholders and external partners;
• Maintain and manage contract records in corporate systems and control tools, ensuring the integrity and reliability of information;
• Manage critical contractual deadlines (term, renewal, price adjustments, and amendments), communicating with stakeholders and carrying out required actions on schedule;
• Prepare periodic management reports on contract status, performance, and risks, and propose action plans when applicable;
• Resolve contractual issues, acting as the interface between Legal, Finance, Procurement, Operations, and suppliers/clients;
• Organize and maintain physical and digital contract archives in a standardized, auditable manner.

Mid-level Contract Administration Analyst

Pricing Analyst

• Structuring and organizing the governance process for a strategic project in partnership with an external company;
• Preferably acting as the project PMO, ensuring planning, schedule tracking, milestones, deliverables and risk management;
• Ongoing interface with internal areas (legal, finance, commercial/business, operations, among others), ensuring alignment and smooth information flow;
• Organizing and consolidating information, documents, decisions and governance rituals for the project;
• Monitoring activity execution and controlling deliverables agreed with internal and external partners;
• Preparing and delivering a structured book on the new business model, documenting processes, lessons learned, flows and recommendations;
• Serving as the technical reference for the project and governance model, acting as the focal point for clarifications and guidance;
• Supporting the definition of best practices, methodologies and standards for similar future projects.

Mid-level Commercial Analyst

Account Executive

• Be responsible for managing a portfolio of clients;
• Develop commercial strategies by identifying new business opportunities;
• Arrange meetings with prospective clients;
• Present Eletromidia's platform to clients and agencies;
• Oversee the entire sales and post-sales process, ensuring targets are met and complying with the company's commercial policies;
• Know the products and competitors, staying aware of market movements;
• Serve agencies and advertisers, understanding all business-related areas;
• Know the clients in the portfolio, closely monitoring their business, news and performance indicators;
• Prospect new business to expand the assigned portfolio;
• Strengthen relationships with the advertising market by promoting the company and attending client events within your portfolio;
• Identify opportunities to develop special projects with agencies and clients;
• Share information with peers in other units to negotiate shared clients, aiming for the best result for Eletromidia;
• Keep client records, histories and mailings updated, organized and accessible for all clients under your responsibility;
• Seek to measure advertiser satisfaction regarding campaign return and impact, ensuring their trust and continued decision to buy media from Eletromidia.

Junior Commercial Executive

Analyst

• **Mapping and Diagnosis:** Conduct stakeholder immersion sessions to map processes *as-is*, identifying bottlenecks and operational pain points;
• **Ideation and Strategy:** Propose *to-be* processes, define improvement roadmaps, and prioritize actions with a results-oriented focus;
• **Delivery Management:** Monitor implementation of initiatives, manage schedules, and ensure coordination with Technology teams and external consultancies;
• **Knowledge Management:** Maintain and manage the company's "Pain Bank", proposing initiatives to minimize structural bottlenecks;
• **Innovation:** Support scouting of solutions at Cubo Itaú, coordinate POCs (Proofs of Concept) and MVPs, and collaborate with the Media & Entertainment Hub;
• **Culture Dissemination:** Coordinate the Continuous Improvement Practitioners Program, training other employees to become focal points for improvement within their departments.

Mid-level Analyst, Continuous Improvement

Human Resources

• Strategic Partnership: Act as an internal consultant to leadership, understanding business pain points and translating them into HR solutions (Talent Management, Engagement, and Performance).
• Culture and Engagement: Promote the "Eletromidia Way", ensuring a culture of kindness, transparency, and collaboration is practiced—especially during times of change.
• Digital Transformation: Support the digital adoption of teams, encouraging the use of new technologies and AI in daily work.
• People Cycles: Support processes such as Performance Cycles, Calibration, Succession Planning, and Merit/Promotion cycles for the areas served.
• People Analytics: Analyze and use data and metrics (turnover, engagement/climate, headcount) to diagnose issues and propose predictive action plans.
• Change Management: Facilitate restructuring processes, integration of new areas, or process changes, ensuring stability of the organizational climate.
• Leadership Development: Provide coaching and mentoring to managers to raise leadership maturity and improve team management.

HR Business Partner

• Manage the onboarding process for new employees, from document verification to recording in internal systems and submitting required data to relevant government agencies, including onboarding activities;
• Draft employment contracts and ensure electronic signatures are obtained;
• Track and manage employees' vacation balances, ensuring vacation planning complies with company policies and current legislation;
• Accurately calculate vacation pay, including the statutory one‑third vacation bonus, ensure correct entries in the payroll system and submit required data to relevant government agencies;
• Monitor vacation scheduling to ensure legal deadlines are met, including issuing notifications to employees;
• Control and manage benefits for all company employees, including procurement, payments and contract management;
• Perform termination calculations;
• Prepare and review termination documents, such as the Termo de Rescisão de Contrato de Trabalho (TRCT - Termination of Employment Contract), and ensure delivery within legal deadlines;
• Conduct termination signings/homologations and ensure documentation is properly signed;
• Provide clarification to employees on matters related to payroll, vacations, benefits, terminations, and other HR-related queries;
• Provide clear and efficient support to employees, contributing to a positive work environment.

Personnel Administration Analyst – Mid-level

• Support analyses of **salary structures**, pay tables, ranges and grids;
• Collect, organize and analyze data from **salary surveys**;
• Assist with **salary actions** (hires, promotions, merit increases);
• Provide support for **job evaluation and job descriptions**;
• Update compensation reports and metrics (fixed and variable pay);
• Support studies of **internal equity** and job consistency;
• Assist in updating compensation databases;
• Support internal audits and compliance requests;
• Answer basic compensation questions from HR Business Partners;
• Support the calculation of variable compensation, when necessary.

Compensation Analyst, Junior

• Assist in reviewing and verifying documents for new hires;
• Support the execution of the hiring process steps;
• Assist with communication with approved candidates;
• Organize and update records and spreadsheets related to hiring;
• Support other Personnel Administration team activities as needed.

Personnel Administration Intern - Hiring

Frontend Engineer

• 💡 Here’s what you’ll do:
• Architecture and Decision Making: Design scalable solutions using primarily, but not exclusively, Node.js and React, selecting the best patterns for each problem;
• Technical Curation: Review and ensure that code (whether written by humans or generated by AI) follows Clean Architecture principles and security best practices;
• Messaging Focus: Work with complex data flows and asynchronous processing (Redis Streams);
• Mentoring and Culture: Promote best practices and an AI-First culture within the team.

Senior Full Stack Developer – Node, React, Messaging, Event-Driven Architecture

• Be responsible for managing a portfolio of clients;
• Develop commercial strategies by identifying new business opportunities;
• Arrange meetings with prospective clients;
• Present the Eletromidia platform to clients and agencies;
• Execute the sales and after-sales processes with the goal of building client loyalty.

Junior Sales Executive

Business Intelligence Developer

• Conduct performance analyses to measure the success of hybrid products (OOH + TV + Digital) and commercial campaigns.
• Identify bottlenecks in the sales funnel and opportunities to expand into new markets.
• Identify prioritization opportunities across industries, seasonality, segments and company types.
• Analyze the competitive landscape and SMB media investments to inform market positioning.
• Turn data into insights for the Commercial and Product teams.
• Collect, preprocess and analyze structured and unstructured data from the Aqui Ads platform and external sources.
• Develop and maintain visualization dashboards (using tools such as Tableau, Power BI or Metabase) to monitor growth KPIs and executive dashboards, applying Data Storytelling techniques for the executive team.