
Mid-level Analyst, Continuous Improvement
Eletromidia
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- **Mapping and Diagnosis:** Conduct stakeholder immersion sessions to map processes *as-is*, identifying bottlenecks and operational pain points;
- **Ideation and Strategy:** Propose *to-be* processes, define improvement roadmaps, and prioritize actions with a results-oriented focus;
- **Delivery Management:** Monitor implementation of initiatives, manage schedules, and ensure coordination with Technology teams and external consultancies;
- **Knowledge Management:** Maintain and manage the company's "Pain Bank", proposing initiatives to minimize structural bottlenecks;
- **Innovation:** Support scouting of solutions at Cubo Itaú, coordinate POCs (Proofs of Concept) and MVPs, and collaborate with the Media & Entertainment Hub;
- **Culture Dissemination:** Coordinate the Continuous Improvement Practitioners Program, training other employees to become focal points for improvement within their departments.
Requirements
- **Soft Skills:** Adaptability and composure ("jogo de cintura"), detail-oriented, critical thinking, and strong interpersonal and teaching skills;
- **Methodologies:** Proficiency in agile and predictive project management methods; experience leading MVPs;
- **Technical Knowledge:** Desirable knowledge of programming (or system logic) to facilitate collaboration with the IT team on system-related deliveries;
- **Tools:** Comfortable with process mapping tools (BPMN), documentation platforms, task management tools, and Jira;
- **Operational Efficiency:** Focus on cost reduction and optimization of team time;
- **Growth:** Direct support for company expansion and integration of new operations.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
agile project managementpredictive project managementprocess mappingsystem logicMVPscost reductionoperational efficiency
Soft Skills
adaptabilitycomposuredetail-orientedcritical thinkinginterpersonal skillsteaching skills