Ecolab

Content Marketing Manager

• Diligently review user-generated content (text, images, videos) submitted in German, ensuring adherence to platform guidelines and policies.
• Apply content guidelines consistently and accurately to identify and action inappropriate, offensive, or harmful content.
• Make informed and timely decisions regarding content visibility, removal, or escalation based on established criteria.
• Accurately log and document moderation decisions and observations to maintain record-keeping.
• Proactively identify emerging content trends, policy gaps, or potential risks and report them to relevant teams.
• Stay updated on evolving content policies, guidelines, and cultural nuances to ensure effective moderation.
• Collaborate with team members and other departments to ensure consistent moderation practices and contribute to a positive work environment.
• Adhere to strict data privacy and security protocols during all moderation activities.
• Participate in comprehensive training and continuous learning initiatives.
• Work on-site from the Porto office as part of a dynamic international team on a project for a global digital media and entertainment company.

German-Speaking Content Moderator

Customer Support

• Providing Excellent Digital Customer Support: As a French-Speaking Customer Advisor, you'll be the primary point of contact for our users, offering outstanding support exclusively via email and chat . Your main objective will be to ensure every customer interaction is positive, efficient, and leads to a satisfying resolution.
• Delivering High-Quality Written Support: Engaging with customers in French through email and chat, addressing their inquiries, and providing clear, empathetic, and effective solutions.
• Becoming a Platform Expert: Quickly gaining a deep understanding of the project's platform features, policies, and operational procedures.
• Skillful Troubleshooting: Precisely diagnosing customer issues and guiding them through resolution steps for common problems and escalating complex issues to internal teams.
• Meticulous Documentation: Accurately and thoroughly documenting all customer interactions, inquiries, and resolutions within our CRM system.
• Identifying Trends and Insights: Proactively spotting recurring themes or trends in customer feedback and reported issues.
• Seamless Collaboration: Working effectively with your team members and other internal departments to ensure smooth support handovers and a cohesive customer experience.
• Driving Satisfaction: Consistently striving to meet and exceed predefined SLAs and customer satisfaction targets.
• Continuous Learning: Staying updated with new platform features, service updates, and support processes.

French Speaking Customer Advisor, Email & Chat Support

• Deliver professional, polite, and efficient support to German-speaking customers via email and live chat.
• Handle customer questions about product details, order status, shipping, returns, exchanges, and account management.
• Craft clear, concise, and tailored responses that match the brand's voice and effectively resolve customer issues.
• Manage multiple chat conversations simultaneously while upholding high quality and quick response times.
• Investigate and resolve customer complaints with empathy and a focus on finding solutions; hand off complex issues to relevant internal teams while keeping customers informed.
• Accurately and thoroughly log all customer interactions in our CRM system.
• Spot common customer issues and help develop ways to solve them or improve processes; help create and update FAQs and knowledge base articles.
• Gain in-depth knowledge of e-commerce products, services, policies, and promotions; stay updated on new product launches and marketing campaigns.
• Act as a brand champion, ensuring every customer interaction builds a positive brand image and trust.
• Work effectively with colleagues, supervisors, and other departments for seamless service delivery; participate in training and team meetings and provide feedback on customer trends.

Customer Advisor, German-Speaking, Email and Chat Support

• Content Moderation: Thoroughly check and moderate various types of user-generated content such as product reviews, comments, forum posts, images, and videos to ensure adherence to content rules, community guidelines, and laws.
• Policy Enforcement: Identify and act against harmful content including spam, fraud, hate speech, harassment, misinformation, copyright violations, and illegal activities.
• Tool Usage: Use moderation tools and internal systems to track, manage, and resolve content violations.
• Staying Current: Keep up-to-date with online safety trends, platform policies, and industry best practices.
• Improving Processes: Contribute to refining moderation guidelines and processes.
• User Support: Provide multilingual support via email and chat in German and English; handle account issues, technical difficulties, policy clarifications, troubleshooting, escalation, and user education.
• Accurate Record-Keeping: Maintain records of user interactions for documentation and analysis.
• Team Collaboration & Reporting: Work with Legal, Product, and Engineering teams; assist in performance reporting and trend analysis.
• Continuous Learning: Participate in meetings, workshops, and training to improve skills and knowledge.

Content Moderator, German Speaker

• Provide written customer support exclusively via email and chat in German
• Serve as primary point of contact for users of a global social media platform
• Become an expert on platform features, policies, and procedures
• Diagnose customer issues and guide users through resolution steps; escalate complex/technical issues to internal teams
• Accurately document all customer interactions and resolutions in the CRM
• Identify recurring trends and insights from customer feedback to support service improvement
• Collaborate with team members and other internal departments for smooth support handovers
• Aim to meet and exceed SLAs and customer satisfaction targets
• Stay updated with new platform features, service updates, and support processes through continuous learning

German-Speaking Customer Advisor – Email and Chat Support

• Systematically review and moderate user-generated content, including videos and live streams, to ensure compliance with community standards and safety policies
• Make accurate and consistent decisions on content, applying understanding of complex and evolving content policies
• Identify and escalate sensitive or complex content for further review by specialized teams
• Accurately log moderation decisions and actions within internal systems
• Provide feedback to team leads and managers on emerging content trends and policy ambiguities
• Participate in initial and ongoing training; collaborate with international colleagues

German Speaking Content Moderator

Account Manager

• Manage a portfolio of existing German-speaking clients as primary point of contact
• Drive business growth by identifying upselling and cross-selling opportunities
• Conduct needs assessments and propose tailored digital media solutions
• Lead contract negotiations and close deals to drive revenue growth
• Act as strategic advisor to clients to maximize product value and ensure long-term success
• Stay informed on industry trends and competitive landscape to advise clients
• Collaborate with technical support and product teams to resolve client issues
• Maintain accurate records of sales activities and client interactions in CRM

Account Manager, German Speaker

• Lead and oversee the onboarding process for all new accounts as primary point of contact
• Strategically design and meticulously implement high-performing PPC/Google Ads campaigns for immediate and long-term results
• Conduct high-volume outbound calls to prospect and engage clients, understand business needs, and sell tailored solutions
• Expand client accounts by increasing spend and proactively identifying upsell opportunities
• Maintain and update a comprehensive customer database to ensure data integrity for business intelligence
• Identify and nurture high-growth potential companies and build long-term partnerships
• Drive product adoption, minimize client turnover, and reveal new avenues for growth

German-Speaking Onboarding Account Manager

Are you an expert in Hebrew with a passion for online safety? We're hiring a Remote Hebrew-Speaking Content Moderator to join our team.
This is a full-time position that can be performed from anywhere in Portugal, where you'll help a major social media platform maintain a safe and positive community for its users.
You'll be part of a dynamic and diverse team dedicated to digital content moderation.
Your main goal is to review user-generated content in Hebrew and ensure it follows the platform's community guidelines.
We provide comprehensive, paid training, so no prior experience in content moderation is necessary.
Responsibilities include: Reviewing and Moderating Content, Applying Policies, Continuous Learning, Team Collaboration.

Hebrew-Speaking Content Moderator

• Part of a team moderating content for one of the world’s most popular short-form video platforms
• Ensure Hebrew user-generated content adheres to community guidelines and terms of service
• Review high volumes of videos, comments, and profiles in Hebrew to ensure compliance
• Identify, flag, and escalate content violating policies (hate speech, graphic violence, misinformation, etc.)
• Apply content policies consistently and fairly and take appropriate action on reported content
• Keep up-to-date with evolving community standards and policy updates
• Full-time remote role based in Portugal with paid training provided

Content Moderator, Hebrew Speaker

Translator

• Work for a global language solutions company, providing real-time interpretation.
• Handle calls: receive calls and provide accurate, real-time translations between Russian and English.
• Maintain integrity: be accurate and follow strict confidentiality rules at all times.
• Ensure clarity: manage conversations professionally, making sure communication is smooth for everyone involved.

Russian-Speaking Translator

• Part of a team providing on-demand language services for a global language solutions company
• Translate and interpret conversations in real time between Russian and English
• Serve as the communication link across industries such as healthcare, finance, and legal
• Answer incoming calls and provide high-quality, real-time interpretation
• Maintain accuracy and confidentiality while conveying information
• Professionally manage the flow of conversations to ensure smooth communication
• Maintain high standards of quality and use appropriate terminology
• Full-time remote position working from within Portugal

Translator, Russian Speaker

• Be an integral part of a team providing on-demand language services for a leading global language solutions company.
• Translate and interpret conversations in real time between Russian and English.
• Answer incoming calls and provide high-quality, real-time interpretation.
• Maintain accuracy and confidentiality by strictly adhering to confidentiality protocols.
• Manage the flow of conversations professionally and calmly, ensuring clear and effective communication even in high-stress situations.
• Maintain the highest standards of quality in translations, using appropriate terminology and cultural context.
• Participate in comprehensive, paid training to ensure success.

Translator, Russian

Business Development Rep

Ecolab is active in mergers and acquisitions, investments, and partnerships on a global basis across its various business units as a means of inorganic growth. To that end, Corporate Development is a centralized global corporate group set up with the objective of leading this activity on behalf of Ecolab.
The Corporate Development team is composed of senior members who interface with the business units, and associated executives, and the functional groups across the company. The Corporate Development team is responsible for both the Business Development and M&A/Investments activity associated with inorganic growth.
Ecolab is seeking a Director for the Business Development – Life Sciences team who will be leading strategic expansion opportunity assessment, target identification and sourcing, and commercial team transaction support for one or more divisions on a global basis. This position reports to the Executive Vice President Corporate and Business Development and is located in St. Paul, MN.
Location: Hybrid role based out of St. Paul, MN or King of Prussia, PA
What You Will Do: Lead discussion/consideration of global inorganic growth opportunities, including strategic expansion platform opportunities, with division leadership
Prepare market taxonomy and/or market space gap analysis and identify specific potential targets for acquisition, partnership or otherwise
Profile, contact and engage prospective targets
Prepare discussion, communication and internal approval materials as needed in support of potential opportunities
Assemble and lead commercial due diligence team to evaluate opportunity and target, translate findings into forecast, and identify integration planning implications
Partner with M&A, Minority Investments and Technology Partnership & Development teams to execute the appropriate transaction.

Director, Business Development - Life Sciences

Data Engineer

Ecolab is looking for a Sr Data Engineer based in St. Paul, MN or Naperville, IL to join the Analytics and Digital Solutions Team within Ecolab Digital in support of Global Supply Chain.
As a technical lead, you'll drive continuous improvements in our digital capabilities and advanced analytics.
Lead the development of new digital products, providing critical insights to solve business challenges.
Enhancing data utilization across the organization through improved processes, governance, and data management.
Building a strong data foundation and adopting modern data architecture for current and future analytical needs.
Lead data initiatives: Serve as a liaison among stakeholders to analyze and define data requirements for reporting and business process changes.
Manage data infrastructure: Proactively manage Snowflake and SQL databases and analytical data models.
Drive data excellence: Develop, test, and tune semantic models for enterprise reporting, ensuring compliance with IT security requirements.
Advance data architecture: Lead the adoption of modern data architecture and identify opportunities to solve business problems with state-of-the-art solutions.
Perform reverse engineering: Analyze and understand existing complex data structures and processes to facilitate migrations, integrations, or improvements.
Foster best practices: Mentor peers on implementing and improving our data management and governance framework across technologies like Microsoft Power BI, Snowflake, Microsoft Azure, and on-premise data points.
Promote Agile methodologies: Champion and follow SCRUM/Agile frameworks.

Senior Data Engineer

Auditor

Food Safety Auditor

• As the industry leader in critical water management, Nalco Water is the partner for sustainability-minded data centers.
• Based in Europe (location flexible) with focus on Water Light - Global High Tech for new constructions in data centers.
• Drive new customer acquisition and strategic account planning; manage deal pipelines and forecast sales with stakeholders.
• Build relationships with key decision makers; collaborate with internal teams; transition customers to post-sales support.

German-Speaking Content Moderator

French Speaking Customer Advisor, Email & Chat Support

Customer Advisor, German-Speaking, Email and Chat Support

Content Moderator, German Speaker

German-Speaking Customer Advisor – Email and Chat Support

German-Speaking Content Moderator

German Speaking Content Moderator

Account Manager, German Speaker

German-Speaking Onboarding Account Manager

Hebrew-Speaking Content Moderator

Content Moderator, Hebrew Speaker

Russian-Speaking Translator

Translator, Russian Speaker

Translator, Russian

Director, Business Development - Life Sciences

Senior Data Engineer

Content Moderator, Hebrew Speaker

Food Safety Auditor

Business Development Manager - Global High Tech, New Constructions