DXC Technology

Technical Customer Success

• Engage with 'accounts at risk' to prevent churn
• Drive product adoption and maximize customer value
• Escalate complex issues
• Debug and resolve workflow issues
• Drive onboarding and deployment for new clients
• Deliver training sessions to customer teams
• Share customer insights with the product team

Customer Success Engineer

Business Operations

• Lead day-to-day contact center operations through a team of Associate Managers
• Provide direct leadership, coaching, and accountability to Associate Managers
• Drive a disciplined performance management operating rhythm
• Monitor and improve the customer experience
• Partner closely with internal and client stakeholders
• Ensure compliance with regulatory, client, contractual, and internal policies
• Collaborate with workforce management, quality, training, technology, and operations partners
• Identify and lead continuous improvement opportunities

Manager, Business Process Transactions

Public Relations

• Help shape and execute Aikido’s communications strategy
• Build and maintain relationships with journalists across security, developer, and top tier media
• Pitch stories, commentary, and research to relevant outlets
• Independently identify industry news and trends where Aikido’s perspective is relevant, and work with internal experts to develop timely commentary
• Turn product launches, research, and marketing initiatives into PR opportunities
• Work closely with product, marketing, and content to maintain a clear and consistent narrative
• Build relationships with analysts, creators, influencers, podcasts, and other voices in the developer and security ecosystem
• Partner with the events team to build in-person relationships with media
• Coordinate with external PR partners when needed
• Track and report on the performance of communications and PR activity

Senior Communications & PR Manager

Manager

• Own and achieve set targets across your region and partner portfolio
• Develop and manage a healthy portfolio of key partners that drive business both ways
• Build and manage partner-sourced pipeline; co-own qualified opportunities with sales to close
• Channel opportunities to partners to strengthen joint success and engagement
• Enable and activate partners through training, joint GTM plans, and consistent execution
• Track KPIs, deal registration, and pipeline health in CRM/PRM
• Champion a partner-preferred, results-oriented motion that fuels predictable growth

Channel Business Manager

Recruitment

• Own full-cycle hiring across different roles
• Partner with hiring managers
• Proactively source top talent
• Keep the candidate experience smooth and engaging
• Facilitate a smooth onboarding

Talent Acquisition Partner – APAC

Sales

• Driving the end-to-end sales process and delivering strong business outcomes by growing a profitable pipeline and sales backlog
• Leading pipeline generation, consultative selling, deal shaping, and collaboration with delivery teams to ensure successful client outcomes
• Responsible for leading a team of SAP Sales Partners as required

Sales Manager – SAP

Backend Engineer

• Write clean, efficient, and well-documented code following established coding standards and best practices.
• Assist in developing, maintaining, and enhancing software applications using .NET technologies.
• Support debugging, troubleshooting, and resolving software issues to ensure application stability and performance.
• Contribute to unit testing and participate in functional and regression testing to maintain code quality.
• Collaborate in Agile development activities, including daily stand-ups, sprint planning, and retrospectives.
• Participate in code reviews to improve code quality and learn development best practices.
• Work closely with cross-functional teams to design, develop, and implement new features.
• Collaborate with stakeholders to understand project requirements and deliver solutions aligned with business needs.
• Provide technical support and assist in resolving application-related issues.
• Maintain and update technical documentation for the projects you contribute to.
• Continuously learn and adapt to new tools, technologies, and development practices.

.Net Developer

• Lead the creation of solutions to complex technology business problems, leveraging deep insight into client needs.
• Develop pursuit strategies, client messaging, and executive relationships in collaboration with internal and client leadership.
• Apply leading practices in cloud transformation and SAP modernization to drive large-scale sales opportunities.
• Partner with delivery, solution, and pursuit teams to ensure cohesive sales execution and alignment to client outcomes.
• Operate within large, cross-functional teams while directing specific sales activities.
• Travel may be required based on client and business needs.

Sales Managing Partner, SAP

• Own and achieve set targets across your region and partner portfolio
• Develop and manage a healthy portfolio of key partners that drive business both ways
• Build and manage partner-sourced pipeline; co-own qualified opportunities with sales to close
• Channel opportunities to partners to strengthen joint success and engagement
• Enable and activate partners through training, joint GTM plans, and consistent execution
• Track KPIs, deal registration, and pipeline health in CRM/PRM

Data Engineer

• Design, develop, and maintain scalable ETL/ELT pipelines using Azure Data Factory
• Develop, optimise, and support SQL Server databases, stored procedures, and queries
• Build Python-based integrations, automation tools, and data processing solutions
• Integrate and support Azure AI services and third-party AI APIs
• Develop AI-enabled workflows and automation solutions using modern LLM and AI technologies
• Work with APIs and cloud services to integrate internal and external systems
• Troubleshoot and resolve production issues across data and application environments
• Collaborate with business and technical stakeholders to gather requirements and deliver effective solutions
• Ensure data quality, reliability, performance, and security across platforms
• Produce technical documentation and support operational processes
• Participate in architecture discussions and contribute to continuous platform improvement

Data Engineer, AI

• Proactively identify, engage, and win business from targeted expansion accounts and new logo prospects, driving new contract bookings and resulting revenue growth through strategic relationship-building and consultative selling.
• Develop and execute pursuit strategies for assigned healthcare and life sciences prospects, including new logos, targeted expansion accounts, and expansion opportunities within existing DXC relationships.
• Build and maintain a qualified pipeline of opportunities across Infrastructure Services, AI, Applications, Workplace, and Data Analytics services.
• Lead opportunity qualification, deal strategy, value proposition development, executive engagement, proposal strategy, commercial negotiation, and closure for complex healthcare and life sciences opportunities.
• Create and help frame healthcare or life sciences differentiated value story and develop strategic win themes for proposals.
• Work closely with DXC Client Partners, delivery leaders, solution architects, offering teams, and strategic partners to shape differentiated solutions that address client business and technology needs.

Customer Success Engineer

Customer Success Engineer

Customer Success Engineer

Customer Success Engineer

Manager, Business Process Transactions

Senior Communications & PR Manager

Channel Business Manager

Talent Acquisition Partner – APAC

Sales Manager – SAP

.Net Developer

Sales Managing Partner, SAP

Channel Business Manager

Channel Business Manager

Data Engineer, AI

Senior Manager, Market Seller – Healthcare and Life Sciences