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DXC Technology

Customer Success Engineer

DXC Technology

Customer Success Engineer at Aikido Security driving product adoption and value realization for customers. Engaging with clients to prevent churn and ensuring their success with the platform.

Posted 7/24/2026full-timeWarsaw • 🇵🇱 PolandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Success and Technical Account Management, with a strong focus on AppSec and the ability to drive product adoption and customer value. Proficient in debugging technical workflows and delivering effective training sessions to enhance client engagement.

Highest-signal resume keywords
Customer Success ExperienceTechnical Account ManagementAppSec ExpertiseWorkflow DebuggingFluent in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Customer EngagementProduct AdoptionIssue ResolutionOnboardingTraining DeliveryTechnical Workflow Investigation
Soft Skills
Strong CommunicationProactive AttitudeIndependent WorkMulti-Priority Management

About the role

Key responsibilities & impact
  • Engage with 'accounts at risk' to prevent churn
  • Drive product adoption and maximize customer value
  • Escalate complex issues
  • Debug and resolve workflow issues
  • Drive onboarding and deployment for new clients
  • Deliver training sessions to customer teams
  • Share customer insights with the product team

Requirements

What you’ll need
  • Medior/Senior profile with prior experience in customer success, technical account management, or a similar role
  • Experience in AppSec is a must
  • Tech-savvy, with the ability to debug and investigate technical workflows
  • Strong communication and proactive, with a "get stuff done" attitude
  • Comfortable working independently and managing multiple priorities
  • Fluent in English.

Benefits

Comp & perks
  • High-impact position in a fast-growing company
  • Fast growth of responsibility
  • A company that sticks to its values in an open and informal atmosphere
  • Flexibility in working hours