Consultant

• Drive impact analysis, functional and technical design together with the external IT partner of functional enhancements, integrations and new modules.
• Support implementation and system configuration for new modules and enhancements.
• Define and execute System Integration Testing (SIT).
• Coordinate delivery activities and collaborate with the external IT partner on issue resolution.
• Ensure implementation deliverables are properly documented so Oracle HCM knowledge is retained within the internal IT organization.
• Provide knowledge transfer and third-line support to the production support team when needed.
• Review Oracle Quarterly Updates and identify / enable relevant features for DLL, aligned with HR team.
• Gather business and functional requirements from stakeholders.
• Identify and drive non-functional requirements (availability, performance, security, etc.) aligned with architecture and policies.
• Create solution designs that align with architecture, security and compliance standards.
• Coordinate and drive delivery with internal IT teams and external suppliers.
• Support system testing and verify that delivered solutions meet technical acceptance criteria.
• Organize test activities, follow up on findings, and ensure proper documentation of deliverables.
• Act as a trusted advisor to business stakeholders and internal and external service providers.

IT Application Consultant – Oracle HCM

Operations

• Booking Functions – Responsible for the following for each transaction:
• Finalize the booking process within InfoLease
• Prepare all terminations associated with newly booked contracts
• Prepare Trade-up Journal
• File preparation for Imaging
• Creating all Trade-Up terminations
• Reconciliation of Trade-Up journals
• Reconciliation of Dealer Payables
• Responsible for liaising between Finance and Contract Admin for funding related items.
• Manage all funding needs after booking to ensure they are done on a timely and accurate basis.
• Responsible for specific Reconciliations between Portfolio Administration and Finance
• Ensure accurate and timely updates of all necessary data in DLL’s back-end system.
• Address customer complaints, identify source causes of issues and work with the team/other departments on resolutions.
• Multi-Asset Uploads and file preparation
• General:
• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLAs.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.
• Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
• Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.
• Responsible for file preparation for imaging.
• As part of the Lease Admin team, the Lease Administrator will also be called upon from time to time to complete other administration responsibilities to ensure effective workload for the entire team.
• Special projects and other duties as assigned by management from time to time.
• Back-up to others within the Portfolio Administration Department as deemed necessary and assigned by manager.

Lease Administrator, Operations, Contract

General Counsel

• Analyze business strategy and department strategies and screen for legal opportunities or risks.
• Deliver input and advice for improvement from a legal point of view.
• Contribute to the development and implementation of policies and procedures.
• Develop, implement and maintain high quality contract templates and standards for use.
• Implement and employ internal controls to monitor and assess legal risk.
• Negotiate, draft/create documentation and advise the business on end user agreements and vendor program agreements.
• Work with outside legal expertise and liaise with in-house business and legal experts.
• Research legal issues related to federal and state lending laws, secured transactions, leasing and collection practices

Senior Legal Counsel

Account Manager

• Monitor and identify potential risks, such as arrears, unpaid assets and assets at risk
• Communicate risk signals to all internal stakeholders
• Initiate immediate remedial actions to minimize risk
• Handle all day-to-day questions and requests from customers
• Monitor all transactions in portfolio
• Monitor customer satisfaction and document and pass on feedback to appropriate people or departments
• Analyze customer needs for additional products and services, identify sales opportunities and prepare recommendations
• Pro-actively inform customers about appropriate additional services and products
• Manage all customers and contracts according to relevant policies, conditions and agreements
• Identify recurring issues regarding processes, procedures, documents and tooling
• Come up with feasible ideas for improvement and implement improvements
• Interact effectively with customers and vendors

Inventory Finance Account Manager

Payroll

• Oversee end-to-end payroll processing for U.S. and Canadian employees, ensuring accuracy, timeliness, and compliance with federal, state/provincial, and local regulations.
• Manage payroll schedules, reconciliations, and reporting cycles in alignment with company policies and statutory requirements.
• Partner with Finance, HR, and external vendors to ensure seamless payroll integration and data integrity.
• Maintain up-to-date knowledge of payroll legislation, tax laws, and regulatory changes in both countries.
• Ensure compliance with all payroll-related audits, filings, and remittances (e.g., IRS, CRA, state/provincial agencies).
• Lead internal controls and risk mitigation strategies related to payroll and tax compliance.
• Lead, mentor, and develop a high-performing payroll team, fostering a culture of accountability, collaboration, and continuous improvement.
• Set clear performance goals and provide regular feedback and coaching to team members.
• Promote cross-training and knowledge sharing to build team resilience and adaptability.
• Identify and implement process enhancements to improve payroll accuracy, efficiency, and employee experience.
• Leverage technology and automation to streamline payroll operations and reporting.
• Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.
• Serve as the primary point of contact for payroll-related inquiries and escalations.
• Collaborate with internal stakeholders to support business initiatives, workforce changes, and compliance requirements.
• Provide strategic insights and reporting to senior leadership on payroll trends, risks, and opportunities.

Payroll Manager

Network Engineer

• Design and implementation of IT technical solutions, define functional and technical specifications and models, all in alignment with architectural and security boundaries.
• Develop and maintain automation scripts to automate network provisioning, configuration, and deploy changes through CI/CD pipelines.
• Maintain detailed documentation of automation processes and provide regular reports on network performance and issues.
• Align with business customers to understand their objectives and priorities.
• Responsible for creating feasible plans and estimates (hours, hardware, software) within projects.
• Ensure the continuity of IT service delivery and meet SLA’s with incoming solutions.
• Responsible for stable and reliable products so that Infra can deliver stable services to the members.
• Advise the Service Delivery Lead in strategic choices based on experience and technical expertise.
• Create strategy and roadmaps for your products, based on Corporate IT Strategy and Architectural markers.

• Investigate and assist with identifying incoming unidentified payments.
• Liaise with customers to resolve outstanding payment identification issues.
• Conduct follow‑ups with customers and vendors as required, including: Cheque inquiries (e.g., name mismatches, unsigned cheques)
• Payment processing issues (PAPP rejections, setup issues)
• Review cheque inquiries and submit appropriate documentation to create and apply fees.
• Reconcile accounts as required to ensure accuracy and completeness.
• Manage and maintain GL reports by: Ensuring all received payments are applied to the correct contracts
• Reviewing, actioning, updating, and commenting on GL reports on a monthly basis
• Prepare and review reports, including: End‑of‑term asset status reports
• Automatic payment corrections
• Term adjustments
• Purchase Option adjustments
• System yield audits
• Conduct assigned daily, weekly, monthly, and ad‑hoc/system audits, documenting and completing findings as required.
• Validate and approve equipment exchanges
• Collaborate with internal departments to complete requests efficiently.
• Ensure accurate and timely system updates and processing of paperwork within 24 hours of receiving all required information.
• Act as backup support for team members as assigned by the Manager.
• Meet or exceed established daily, weekly, and monthly KPIs and SLAs.
• Participate in system enhancements, automation testing, and special projects as requested by management.
• Support team workload distribution by completing additional administrative responsibilities as needed.

Portfolio Specialist, Operations

Administration

• Ensure Commercial Finance audits are conducted in accordance with established policies and required frequency.
• Apply sound risk analysis and DLL policies, proactively monitoring assigned portfolios to identify emerging risks, apply heightened monitoring to high-risk accounts, and determine appropriate follow-up and escalation actions.
• Engage with internal stakeholders (Sales, Credit, Operations) and external parties (Vendors, Dealers, Customers, and third parties) to gather relevant information for informed audit outcomes.
• Exercise delegated authority to make decisions and escalate identified risks or incidents to the appropriate management level.
• Analyse and address issues with potential financial impact in a timely and proactive manner.

Portfolio Administration Officer

Manager

• Manage the full asset lifecycle (“cradle to grave”), including opportunity identification, residual methodology and setting, in‑term portfolio management, end‑of‑lease planning, customer negotiation, remarketing strategy, and final realization.
• Act as the equipment expert for Sales and New Business Development, identifying and pursuing asset‑based commercial opportunities.
• Provide asset management products and services to support quoting, structuring, negotiation, approval, and documentation of non‑standard transactions.
• Lead the asset management research and development agenda for new industries and markets, with a focus on the impact of emerging technologies on traditional asset classes.
• Maintain a strong external network of equipment specialists to enhance internal knowledge and market intelligence.
• Prepare and present asset and vendor reviews, including supporting analyses, to Asset Management Committees.
• Oversee asset‑related requests, ensuring proper evaluator assignment and accuracy of company asset databases.

Equipment Portfolio Manager

Paralegal

• Provide strategic and administrative support to US Legal, enhancing the department’s overall effectiveness across legal procedures and operations.
• Serve as primary support in managing defensive litigation matters, including drafting responses to subpoenas and complaints.
• Draft updates to existing forms and assist in the creation of new forms as needed; support document generation process for both front-end and back-end legal documents.
• Draft legal correspondence including letters, memos and formal communications for attorneys and internal stakeholders.
• Maintain corporate minute books, prepare consents, resolutions, and internal approvals; support board meeting preparation, legal entity formation, and other organizational changes.
• Serve as the primary person responsible for completing required reporting.
• Conduct thorough legal research on federal, state, and local laws and regulations and provide attorneys with clear, well-organized analyses to support compliance and strategic initiatives.
• Serve as back-up support for drafting all state and local registrations, licenses, and regulatory examination documentation.
• Provide back-up support for processing legal invoices received on a regular basis.
• Serve as back-up support for general administration tasks within the Legal Department, including mail handling, check requests, signature requests, document maintenance, and travel coordination.
• Support special projects on an as-needed basis, including lease/loan file due diligence and program agreement review and maintenance.