Deliveroo

Sales

• Own and deliver the UK mid-market revenue target through personal sales pipeline execution and team performance management
• Lead, coach, and nurture a team of Business Development Managers
• Set clear strategic priorities and support ongoing team development
• Translate commercial data and prospect behaviour insights into actionable sales strategies
• Identify growth levers and mitigate pipeline risks
• Build multi-level relationships with key decision-makers across prospect organisations
• Tailor communication to secure buy-in and close high-value agreements
• Partner with Marketing, Tech, Finance, and Commercial teams
• Align sales priorities with product roadmaps and national growth objectives

Corporate Sales Team Lead

Manager

• Lead end-to-end sales cycles to acquire and onboard high-value corporate clients onto the Deliveroo for Work platform
• Manage a dedicated high-value account portfolio, including contract renewals, retention, and growth
• Deepen relationships with key decision-makers
• Design tailored commercial propositions, including pricing, rollout plans, and integration models
• Partner with Product, Engineering, Legal, and Security teams to solve technical requirements and unblock deals
• Synthesise corporate client requirements to inform and influence product roadmap priorities
• Drive client growth and expand Deliveroo for Work’s platform presence

Corporate Commercial Manager

Operations

• Lead end-to-end delivery of large-scale SMB initiatives from scoping and governance through sign-off, communications and reporting
• Apply PRINCE2 or Six Sigma methodology to establish milestones, risk management and quality control
• Design and embed a structured engagement framework for the SMB Hub
• Translate Hub priorities into actionable delivery plans supporting commercial objectives
• Monitor delivery and engagement metrics, including Peakon and adoption rates
• Collaborate with senior leadership across Sales, NMX and Account Management
• Own the SMB communications strategy, including channel ownership, sequencing and accountability
• Produce structured reporting for senior stakeholders
• Coordinate Sales, NPX, Account Management, Partner Support and Operations stakeholders
• Deliver career pathway and capability-building initiatives
• Champion change and identify improved ways of working, tools and content
• Partner with commercial excellence and central teams to drive engagement, efficiency and capability
• Link delivery to Ad revenue growth and partner adoption of Ads and Offers
• Identify, escalate and resolve delivery risks and inconsistencies

SMB Operations Support Manager

Full-stack Engineer

• Build and maintain high-throughput backend services using Go
• Collaborate with product managers, designers, and frontend developers to ship features supporting internal support agents globally
• Design scalable, resilient, and maintainable systems
• Lead and contribute to architectural discussions and technical decision-making
• Write well-tested code
• Help maintain high code quality standards

Senior Software Engineer

Strategy

• Serve as Deliveroo’s local expert for Milton Keynes and Northampton
• Develop local sales strategies to close value proposition gaps and improve customer selection
• Lead account management and commercial negotiations for key restaurant partners
• Optimise restaurant operational and platform performance for growth
• Analyse restaurant and area performance metrics neighbourhood by neighbourhood
• Use data-led insights to refine the customer offering and guide strategic decisions
• Identify, pitch, and sign up local favourite restaurants to Deliveroo
• Set newly acquired restaurants up for long-term commercial success
• Collaborate with Account Managers, Operations, and Marketing teams
• Support local hero brands and maximise marketing campaign participation

Commercial & Strategy Manager

Associate

• Optimise the format and structural workflow of physical Rider Onboarding Hubs
• Design, operationalise, and expand physical onboarding spaces across the UKI
• Create and execute the 12-month delivery plan for in-person onboarding
• Partner with Rider Support, Product, and broader Onboarding teams to troubleshoot live operational issues
• Lead face-to-face onboarding sessions across the UKI
• Support localised operations within regional hubs
• Identify and eliminate rider deficits in hard-to-source zones
• Collaborate with the Supply team on demand forecasting models
• Lead tactical supply planning and execution for peak trading seasons

Senior Rider Onboarding Associate – 6 Months FTC

Marketing

• Develop and execute end-to-end co-marketing strategies with top-tier restaurant partners
• Drive customer acquisition, order growth and partner performance
• Integrate partner marketing plans and campaign calendars with Deliveroo’s broader marketing strategy
• Leverage local market dynamics, seasonal opportunities and partner priorities
• Serve as the primary marketing contact for key account stakeholders
• Pitch marketing opportunities and align promotional roadmaps
• Monitor real-time performance indicators and campaign metrics
• Use data-driven insights to iterate marketing tactics and maximize shared ROI
• Monitor marketing budgets and track monthly spend
• Ensure effective budget allocation aligned with campaign plans and business priorities
• Collaborate with central creative, local account management and analytics teams
• Ensure partner initiatives align with national brand playbooks

Partner Marketing

• Gestire l'intero processo di vendita sul territorio di riferimento: mappatura della zona, prospezione, trattativa commerciale e chiusura dei contratti
• Acquisire e sviluppare nuovi partner commerciali, inclusi ristoranti e punti vendita
• Seguire i partner nella fase di onboarding, garantendo un'esperienza di ingresso ottimale sulla piattaforma
• Promuovere il valore della tecnologia Deliveroo ai ristoratori tramite visite commerciali sul campo, chiamate, e-mail e contatti social
• Gestire le obiezioni e supportare i titolari dei locali nel superare eventuali esitazioni
• Rappresentare l'azienda partecipando a eventi, meet-up e fiere di settore
• Collaborare con il team Sales di zona e riportare direttamente al Sales Lead
• Diventare esperto/a del mercato locale, individuando locali di tendenza e brand richiesti dai clienti

Sales Representative

• Own the end-to-end strategy, performance, and budget for rider referral and reactivation incentive programmes
• Partner with Retention & Resurrection on retention incentives and coordinate incentive spend across the rider lifecycle
• Design governance frameworks for referral, retention, resurrection, and activation incentives
• Own end-to-end tracking of rider hours performance and understand initiative forecasts and actuals
• Partner with Data Science to measure causal contribution of individual initiatives to rider hours
• Report rider hours performance and initiative impact accurately to senior stakeholders
• Own weekly rider applicant target setting based on demand, funnel performance, and onboarding capacity
• Lead applicant target setting during annual planning with Science and local Regional Operations teams
• Run scenario planning with Rider Marketing to test target and budget assumptions and reduce cost per applicant
• Build cross-functional relationships across Science, Regional Operations, Retention & Resurrection, and Rider Marketing

Senior Manager – Incentives

Account Manager

• Oversee a portfolio of restaurant brands in the Piemonte region
• Build lasting partnerships and act as the primary point of contact for the regional restaurant network
• Monitor and analyse portfolio performance metrics
• Share data-led insights with partners to identify growth opportunities and improve satisfaction
• Negotiate contract terms and conditions aligned with company goals
• Improve financial performance and the Consumer Value Proposition (CVP)
• Develop and execute portfolio strategies to increase market share and loyalty
• Manage and control the perimeter P&L
• Identify financial risks and unlock new revenue opportunities
• Collaborate across marketing, operations, and product departments
• Work with global teams across Deliveroo, DoorDash, and Wolt

Accounting Manager

• Manage day-to-day general ledger operations and accounting activities
• Ensure compliance with U.S. GAAP, internal policies, SOX controls, and external audits
• Integrate general ledger accounting operations with global processes
• Share ownership of the full-cycle general ledger financial close process
• Review journal entries and account reconciliations for complete and accurate financials
• Drive process improvement and automation initiatives
• Refine monthly, quarterly, and annual close cycles
• Develop accounting policies and standard operating procedures
• Conduct monthly variance analysis in partnership with FP&A and Financial Reporting
• Report to the International Controller
• Partner with cross-functional leaders

Senior Manager, Accounting

• Support the day-to-day execution of marketing campaigns and ensure initiatives launch accurately and on time
• Localise and adapt marketing content and assets for the Belgian market
• Provide operational support for CRM campaigns and assets, including preparing, localising, reviewing, and coordinating customer communications
• Manage and push live in-app messaging
• Coordinate marketing assets and copy across English, French, and Dutch
• Perform quality checks on campaign assets, copy, links, and placements before launch
• Link ideas, content, tools, and execution operationally
• Work with the Merchant Marketing team and wider marketing stakeholders
• Support presentations, campaign materials, and internal stakeholder updates
• Identify opportunities to improve and streamline recurring marketing processes
• Gain exposure to country-level growth, customer, merchant, and performance considerations
• Progressively take on more ownership and responsibility

Marketing Intern

Business Development Rep

• Map, prospect, pitch, and close new restaurants across the region
• Develop new relationships with restaurants and stores
• Support partners in joining Deliveroo
• Communicate with restaurants through physical visits, email, calls, or social media to demonstrate Deliveroo technology
• Help restaurant owners and managers overcome barriers or hesitations
• Attend restaurant and food meet-ups
• Report to the Sales Lead as part of the regional sales team

Business Development Manager – FTC, 12 months

• Map, prospect, pitch and close new restaurants across the region
• Develop new relationships with restaurants and stores
• Support partners joining Deliveroo and provide them with the best experience
• Communicate with restaurants through physical visits, email, calls or social media to demonstrate Deliveroo technology
• Help restaurant owners and managers overcome barriers or hesitations
• Attend restaurant and food meet-ups
• Report to the Sales Lead as part of the regional sales team

Business Development Manager

Supply Chain

• Monitor assigned market flows and 3PL performance against KPIs
• Coordinate daily inbound/outbound gear activity, stock movements, dispatches, and returns
• Support end-to-end onboarding logistics for courier partners and fleet companies across current markets and expansion activities
• Maintain courier onboarding websites using Shopify and WooCommerce
• Ensure smooth order flows and product updates
• Troubleshoot basic e-commerce and system errors
• Maintain SOPs, IOPs, and process maps
• Identify recurring last-mile or warehouse issues and propose practical operational fixes
• Partner with country operations, sourcing, finance, and external partners
• Resolve day-to-day operational questions and support new market integrations