Deliveroo

Marketing

• Collaborate across the business to develop national and local campaigns
• Define and implement consumer strategies focusing on customer needs and brand propositions
• Develop brand and promotional campaigns encapsulating multiple channels
• Manage a Marketing Associate and collaborate with a cross-functional channel team
• Develop clear and rigorous measurement frameworks for marketing activity
• Take budget ownership of key initiatives and track spending closely
• Stay abreast of competitor trends and market activity to strengthen positioning

Senior Marketing Manager

Business Development Rep

• Prospect and sign new restaurant partners (phone and field).
• Make a high volume of daily calls to fuel your sales pipeline.
• Be present in the field at least 3 days per week to develop your territory.
• Present and sell Deliveroo’s offering using the internal sales script, adapting your pitch to each contact.
• Manage commercial negotiations end-to-end and close deals effectively.
• Meet your monthly targets and maintain thorough follow-up in the CRM.
• Support partners after signing and regularly report your activity to your manager.

Business Development Manager

Account Manager

• Manage a portfolio of restaurant brands with a focus on building lasting, high-value relationships across the network.
• Monitor and analyse partner performance, sharing insights to improve operational metrics and partner satisfaction.
• Negotiate contract terms and conditions to increase supply quality and improve financial performance and Consumer Value Proposition (CVP).
• Plan portfolio strategies to increase performance and loyalty, impacting both absolute metrics and market share.
• Control perimeter P&L, identifying opportunities for growth and proactively managing risks.

Copywriter

• Develop and execute copy for a variety of channels, including OOH, digital, social, in-app, motion and CRM across multiple projects.
• Collaborate closely with our design and wider project teams to concept and execute creative copy.
• Collaborate with strategists and wider project teams to understand target audiences, helping develop great Tone of Voice-led copy from key messaging through to campaign execution.
• Ensure all copy outputs are aligned with our Deliveroo brand tone of voice, maintaining quality and consistency across all assets.
• Present strategy-aligned creative concepts to internal stakeholders.
• Work to deadlines and effectively manage your workload, collaborating with project managers and studio team peers to meet key project milestones.
• Assist senior copywriters and AI specialists with test and refine prompts, reusable workflows for custom GPTs to improve copy quality, consistency, efficiency and campaign performance.

Midweight Copywriter – Fixed Term Contract

Sales

• You’ll define strategic priorities, build roadmaps, and make financial decisions, being fully accountable for sales performance.
• You’ll lead a large field sales team: 50+ individuals who help grow Deliveroo’s presence across France.
• You’ll have the opportunity to design and refine business processes — for example, developing new reporting tools to guide data-driven decisions and unlock growth opportunities.

Head of Sales

Operations

• Join the Value & Promotions Marketing team.
• Implement and execute our Middle East Marketing Promotional Calendar, ensuring best in class execution and relevant communication.
• Own weekly reporting on in flight campaign performance and post campaign analysis to understand metrics of success and identify improvement areas and opportunities to experiment.
• Keep on top of competitor trends and activity to strengthen plans.

Marketing Associate, Value Promotions and Operations

Account Executive

• Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most
• Communicate (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology
• Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible
• Ensure restaurant success within the first eight weeks from signing
• Sample food from a variety of high-quality establishments
• Attend restaurant and food meet-ups

Field Sales Representative

• Map, prospect, pitch and close new restaurants across your region in a very organised fashion.
• Communicate (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology
• Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible
• Ensure restaurant success within the first eight weeks from signing
• Sample food from a variety of high-quality establishments
• Attend restaurant and food meet-ups

Field Sales Executive

• Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
• Raise the bar continually for writing fresh Arabic 1st copy that connects with the desired audience and drives action
• Be adept at varying the voice, style, and other characteristics of messaging based on communication channels and different audiences.
• Maintain up-to-date knowledge of communication
• Stay current on Deliveroo's appropriate style guidelines and brand voice for consistent messaging.
• Interpret creative briefs to develop concepts (Arabic 1st)
• Work with the brand and marketing team to develop Arabic 1st copy and captions for campaigns
• Work with the marketing team to develop Arabic 1st copy for CRM and other owned channels
• Translating content from English to Arabic and vice versa ~ main skillset strength is Arabic copywriting
• Research and understand customer needs and target audiences in the UAE and Kuwait ~ Ability to write up copy in Arabic that suits the dialect for UAE & Kuwait market (it will entail Local Arabic Khaliji that is relevant for UAE & for Kuwait (different dialect than UAE) ~ not only white formal Arabic
• Write original Arabic 1st copy and edit content for a range of marketing and communications materials
• Present Arabic copy concepts and final deliverables to the team
• Revise Arabic copy based on feedback

Copywriter, Native Arabic

• Drive the performance of a high-performing team of fraud investigators, ensuring clear accountability for output and fostering a culture of continuous improvement and innovation.
• Move past anecdotal evidence to analyse fraud trends and operational patterns, translating findings into strategic detection and prevention initiatives and informing resource allocation.
• Oversee the alerting and monitoring processes, including proactive response to potential fraud alerts, and supporting escalations to drive the rapid resolution of emerging fraud issues.
• Accelerate the shift towards more precise and automated fraud decisioning by partnering with relevant teams to deliver step-change improvements to fraud detection, prevention, and internal processes.

Fraud Operations Team Leader

Manager

• Support the definition of local brand and media strategy, translating global guidelines into effective local plans, ensuring consistency and business impact.
• Lead the planning, allocation, and optimization of ATL media budgets, working closely with local media agencies and global teams.
• Drive the execution of multi-channel campaigns, working closely with local and global stakeholders and cross-functional teams to ensure full-funnel alignment and maximize campaign impact.
• Collaborate with global brand teams to coordinate the creative development and localization process of global brand campaigns, ensuring all assets are aligned with local needs and objectives.
• Contribute to defining KPIs and measurement frameworks, working closely with BI and Data Science teams to analyze performance, derive actionable insights, and optimize future activities.
• Manage day-to-day relationships with media and creative agencies, ensuring high-quality execution and alignment with strategic objectives.

Brand & Media Manager

• Prospect and pitch to new restaurants, working alongside our Business Development Managers to close deals and hit ambitious activity targets for calls, emails, and meetings.
• Take full control of your lead portfolio, using your organisational skills to manage the sales cycle and ensure high conversion rates.
• Continuously iterate on our inside sales workflows to ensure we remain the fastest-moving and most effective team within the business.
• Support the wider team with strategic projects, including field pitch days, restaurant marketing roll-outs, and cross-functional collaborations.
• Act as an expert on the local restaurant landscape, identifying trends and high-potential partners to bring onto the platform.

Security Operations

• Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues.
• Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs.
• Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required.
• Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage.
• Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
• Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling.
• Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.

L4 Security Operations Centre Specialist

• Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals
• Conduct regular team meetings to share updates, best practices, and address challenges.
• Provide performance coaching and ensure quality standards through monthly call shadowing sessions, focusing on pitch, engagement, and communication
• Oversee onboarding of new joiners, ensuring a smooth integration and tracking onboarding metrics such as images and menu completion
• Implement regular training refreshers to keep the team upskilled and aligned with sales standards
• Collaborate with your line manager and the Sales Ops Manager to develop and implement effective sales strategies tailored to your assigned cities
• Drive execution of sales initiatives across markets to enhance performance and reach growth targets
• Set clear sales targets and KPIs in line with company objectives
• Oversee the sales pipeline to ensure a consistent flow of opportunities and strong team velocity
• Provide guidance to team members on effective pipeline management and support them in closing deals and negotiating partner contracts
• Ensure accurate lead tracking and CRM data input to maintain clean records and support reporting accuracy
• Monitor and analyze key team performance metrics to identify areas of improvement and success
• Ensure team members consistently meet or exceed sales and commercial targets.
• Deliver data-driven insights and recommendations to improve sales strategies and signing quality

Sales Team Lead

• Work in a 24/7 global security operations centre, including scheduled night and weekend shifts.
• Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs.
• Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business.
• Lead the development and continuously improve operational documentation, processes and playbooks
• Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities.
• Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements.
• Support the design, development and review of threat-detection use-cases to identify suspicious activity across our cloud environment.
• Feed into the risk framework of emerging and observed threats from intelligence and / or incidents (e.g., post incident activity / repair items).
• Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
• Keep up to date with current security trends, advisories, publications and security research across the threat landscape
• Leverage metrics and KPIs to improve security posture and identify opportunities for strategic optimisation
• Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.

Senior Marketing Manager

Business Development Manager

Account Manager

Midweight Copywriter – Fixed Term Contract

Head of Sales

Marketing Associate, Value Promotions and Operations

Field Sales Representative

Field Sales Executive

Copywriter, Native Arabic

Fraud Operations Team Leader

Brand & Media Manager

Business Development Manager

L4 Security Operations Centre Specialist

Sales Team Lead

Senior Security Operations Centre Specialist