Supply Chain Coordinator

Deliveroo

Supply Chain Coordinator optimizing courier logistics, gear availability, and 3PL performance for Deliveroo’s food delivery marketplace. Coordinating onboarding, e-commerce systems, stock flows, and market integrations.

Posted 8/10/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain logistics, 3PL performance management, and operational coordination, with a strong focus on maintaining SOPs and troubleshooting operational issues. Proficient in using Shopify and WooCommerce for e-commerce management and skilled in data analysis with Excel or Google Sheets.

Highest-signal resume keywords

Supply Chain Logistics3PL Performance ManagementShopifyWooCommerceExcel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain Logistics3PL Performance ManagementWarehouse OperationsLogistics CoordinationExcelGoogle SheetsShopifyWooCommerceTroubleshootingReporting Tools

Soft Skills

Clear CommunicationCollaborationOrganizational SkillsAction-OrientedAbility to Handle Shifting Priorities

Tools & Technologies

ShopifyWooCommerceLookerLogistics Management Platforms

Industry Keywords

SOPsIOPsOperational PressureLast-Mile IssuesMarket Integration

About the role

Key responsibilities & impact

Monitor assigned market flows and 3PL performance against KPIs
Coordinate daily inbound/outbound gear activity, stock movements, dispatches, and returns
Support end-to-end onboarding logistics for courier partners and fleet companies across current markets and expansion activities
Maintain courier onboarding websites using Shopify and WooCommerce
Ensure smooth order flows and product updates
Troubleshoot basic e-commerce and system errors
Maintain SOPs, IOPs, and process maps
Identify recurring last-mile or warehouse issues and propose practical operational fixes
Partner with country operations, sourcing, finance, and external partners
Resolve day-to-day operational questions and support new market integrations

Requirements

What you’ll need

Demonstrated experience in supply chain, logistics, 3PL performance management, warehouse operations, or operations coordination in a fast-paced environment
Strong proficiency with Excel or Google Sheets
Hands-on experience with Shopify, WooCommerce, or logistics management platforms
Ability to follow defined SOPs
Ability to manage routine and non-routine logistics tasks reliably
Ability to troubleshoot moderate operational issues
Fluent English
Clear, action-oriented communication skills
Effective collaboration with cross-functional teams and external vendors
Strong organisational skills and ability to handle shifting priorities under operational pressure
Practical exposure to reporting tools and dashboards such as Looker (nice to have)
Fluency in additional European languages (nice to have)
Initial experience using AI tools for productivity, task automation, data structuring, or drafting communications (nice to have)
Right to work in the relevant job location

Benefits

Comp & perks

Work that directly improves experiences for customers, partners and riders
Autonomy, pace and real responsibility
Opportunities to develop new skills and grow as the business evolves
Collaborative, values-driven teams that support how you work best
Inclusive culture
Fair and equitable recruitment process
Reasonable adjustments during the recruitment process for candidates with disabilities or long-term health conditions
Opportunity for CV retention for future job opportunities for two years with consent