Cyera

Director

• Build, lead and scale a team of Renewal Managers who own operational execution of the renewals book — timelines, contracts, risk identification, and negotiation.
• Own the renewals motion (R): Renewals is Responsible (R) for driving the end-to-end renewal process.
• Own the renewals forecast cadence with a high degree of accuracy; deliver executive-level reporting on pipeline health, churn risk and retention performance.
• Work closely with Sales (AEs and AE leadership), Customer Success, Deal Desk, Legal, and Finance to streamline contracting, pricing approvals, and paperwork turnaround.
• Report renewal pipeline, risk, and forecast to the CCO and cross-functional leadership on a regular cadence.

Senior Director, Global Renewals

Architect

• Design and develop scalable, modular enablement curricula for a variety of partner types — resellers, GSIs, and technology alliances — spanning onboarding, product knowledge, sales methodology, and technical competency
• Build and maintain a portfolio of instructor-led training (ILT) courses in multiple formats: 1-hour sessions, full-day workshops, and multi-day bootcamps delivered both in person and virtually
• Own the courseware lifecycle — updating materials in response to product releases, feature launches, and evolving competitive positioning, ensuring content is always accurate and market-relevant
• Translate complex product and security concepts into clear, compelling learning experiences that are accessible to a range of partner personas, from technical practitioners to sales professionals
• Deliver engaging ILT sessions directly to partner audiences, across formats ranging from 1-hour product deep-dives and enablement webinars to 1-day workshops and 3-day partner bootcamps
• Facilitate training in person at partner sites, Cyera offices, and industry events, as well as virtually via video conferencing platforms — with presence and energy that reflects well on Cyera
• Adapt delivery style and content depth to the audience in the room, balancing technical rigor with accessibility and keeping sessions focused on practical, applicable outcomes
• Gather real-time feedback during sessions and incorporate learner insights into ongoing content improvement
• Travel as required to support in-person delivery across partner locations
• Collaborate with the Head of Partner Enablement, Channel Leadership, Product Marketing, and Strategic Alliances to ensure training content aligns with strategic priorities and messaging
• Help maintain and optimize the Partner Resource Library, LMS, and Partner Portal in conjunction with Channel Marketing and Sales Operations
• Track and report on enablement program effectiveness — completion rates, assessment scores, and qualitative feedback — and use data to iterate on program design
• Coordinate with internal stakeholders to manage timelines, approvals, and content refresh cycles, maintaining quality and instructional integrity throughout
• Support the Head of Partner Enablement on additional projects and objectives that advance the success of Channel Partners and GSIs globally.

Partner Enablement Architect

Marketing Operations

• As a Marketing Operations Manager, you'll play a key role in executing and optimizing the systems that power Cyera's marketing engine.
• You'll partner closely with Marketing, Revenue Operations, Sales, and cross-functional stakeholders to build and support campaigns, maintain data integrity, and improve the processes that drive pipeline growth.
• Build, QA, and launch Marketo programs across multiple campaign types, including demand generation, nurture, webinars, content syndication, field events, virtual events, paid media, and lifecycle campaigns.
• Configure and maintain scalable program templates, tokens, operational programs, and smart campaign logic.
• Clone and customize recurring campaign programs while maintaining consistency and operational standards.
• Perform comprehensive pre-launch QA including sample sends, token validation, link testing, form validation, scoring triggers, suppression logic, and campaign flow testing.
• Monitor active campaigns for deliverability, processing errors, sync issues, and overall campaign health.
• Build and manage smart lists and static lists using persona, lifecycle stage, account attributes, geography, engagement, and behavioral data.
• Partner with the Email Marketing team to support audience segmentation, list management, and campaign execution.
• Manage suppression lists and ensure compliance with GDPR, CAN-SPAM, CCPA, and company privacy policies.
• Support database hygiene initiatives including deduplication, normalization, and data quality improvements.
• Create and maintain Marketo forms for landing pages, gated content, demo requests, webinars, and event registration.
• Support Splash event pages and ensure all landing pages and registration experiences are fully tested prior to launch.
• Troubleshoot Marketo-Salesforce sync issues and partner with Revenue Operations to resolve data discrepancies.
• Support campaign performance reporting and operational analytics.
• Identify opportunities to improve workflows through automation, process optimization, and operational efficiencies.

Marketing Operations Manager

Operations

• As Senior Manager, Channel Operations, you will be the strategic owner of Channel Operations at Cyera
• Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model
• Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners
• Help define and operationalize the channel operating cadence (QBR inputs, metric reviews, planning cycles, and run-the-business insights)
• Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth
• Own and evolve core Channel Ops processes, ensuring processes are scalable, documented, and built for growth
• Serve as the business owner for Channel Operations workflows in Salesforce
• Manage and mentor one Channel Ops IC, providing direction, prioritization, and development.

Senior Manager, Channel Operations

Program Manager

• Assist the design, development, and deployment of scalable enablement programs specifically tailored for a dynamic Partner ecosystem, that align with strategic goals and support seller performance across all stages of the sales cycle.
• Own the full lifecycle of enablement initiatives—from requirements gathering and stakeholder alignment to content curation, delivery coordination, and results tracking.
• Help maintain and optimize the Partner Resource Library, Learning Management Systems (LMS), and the Partner Portal in conjunction with Channel Marketing and Channel Sales Operations.
• Collaborate with Enablement Leads, Product Marketing, Channel Sales, and other GTM partners to align programs with key priorities, messaging, and product launches.
• Maintain consistency in content layout, structure, and branding across all formats—from slide decks and one-pagers to internal portals and live sessions.
• Track and report on enablement program success metrics, leveraging data and feedback to iterate and improve program design and content effectiveness.
• Coordinate across stakeholders to manage timelines, approvals, and dependencies while maintaining quality and instructional clarity.
• Own content QA and version control, and help structure how materials are stored, accessed, and refreshed over time.
• Support the Head of Channel Enablement on other key projects and objectives to help ensure the success of Channel Partners and GSIs across the globe.

Program Manager, Channel Enablement

Chief Marketing Officer

• Build and run the full 360° customer marketing program
• Recruit, onboard, and manage a pool of customer champions
• Own the analyst and public review presence across review platforms
• Run customer recognition programs
• Launch and grow a branded customer community
• Design and run always-on lifecycle campaigns
• Establish and run Cyera's Customer Advisory Board and a dedicated CXO community
• Plan and deliver customer-facing experiences
• Hire, coach, and develop a high-performing customer marketing team
• Define the KPIs that matter and report results to leadership

Senior Director, Customer Marketing, Customer Advocacy, Community

Artificial Intelligence

• Serve as a senior AI security subject matter expert for customers, prospects, partners, and internal teams
• Help articulate Cyera’s AI security vision, platform value, and differentiated technical approach in customer-facing engagements
• Engage in high-impact opportunities where deeper AI expertise can materially improve technical credibility, positioning, or deal quality
• Partner with Field CTOs on the largest and most strategic engagements, while also independently leading AI-focused technical workstreams across the field
• Work directly with customer technical and executive stakeholders to understand AI initiatives, governance challenges, risk posture, and architectural requirements
• Lead AI-focused discovery sessions, technical deep dives, workshops, and strategic POV design
• Design and deliver compelling AI security demos, solution narratives, and proof-of-value approaches that align with customer priorities
• Improve the technical rigor and repeatability of AI-focused POVs and evaluations
• Bring structured field insight back into Product and Engineering based on strategic customer engagements
• Partner closely with PMM on AI security messaging, positioning, launches, and technical narrative
• Help elevate customer conversations from narrow use cases to broader platform and strategic outcomes

Principal AI Technologist

• As Manager, Channel Operations, strategically own Channel Operations at Cyera
• Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model
• Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners
• Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth
• Own and evolve core Channel Ops processes, ensuring they are scalable and documented
• Serve as the business owner for Channel Operations workflows in Salesforce
• Manage and mentor one Channel Ops IC, providing direction and development

Channel Operations Manager

Sales

• Define and lead Cyera’s global sales compensation strategy
• Architect compensation frameworks, incentive structures, and SPIFF programs
• Oversee end-to-end governance of commission processes
• Optimize CaptivateIQ and related systems to enable data-driven insights
• Partner with senior leaders in Sales and RevOps
• Provide executive-level guidance on complex deal structures
• Build and develop a high-performing global compensation team

Director, Global Sales Compensation

Copywriter

• Create High-Impact Brand Content including website and landing page copy, brand campaigns, product launch messaging, customer stories, video scripts, event and conference content, analyst and media narratives, social content, and long-form thought leadership
• Develop storytelling that moves beyond features and functions to focus on business impact and market transformation
• Help define and refine Cyera's brand narrative, messaging architecture, and voice
• Translate complex cybersecurity, AI, governance, and data security concepts into clear and compelling stories
• Develop messaging frameworks that align company vision, market trends, customer pain points, and product innovation
• Ensure consistency of voice and positioning across all external communications
• Partner closely with executives and subject matter experts to develop thought leadership content
• Write keynote narratives, conference presentations, blogs, bylines, LinkedIn content, and strategic communications
• Identify emerging industry themes and turn them into compelling points of view
• Collaborate with Product Marketing, Design, and Creative teams to connect product innovation with broader market narratives and bring stories to life visually
• Support Demand Generation with campaign messaging and content frameworks
• Partner with Communications and PR teams on external messaging and executive visibility

Brand Copywriter, Narrative Strategist

Solutions Engineer

• Act as the primary liaison between R&D and go-to-market teams, translating technical requirements, product feedback, and deployment needs in both directions
• Support product feature rollouts by ensuring internal readiness across Sales Engineering, Customer Success, and other stakeholders
• Create documentation, frameworks, and internal tooling that standardize and streamline deployments and support
• Partner with field teams to design, guide, and troubleshoot complex customer deployments of Cyera’s platform
• Lead the operationalization of Cyera’s data scanning and protection capabilities across cloud-native and hybrid environments
• Build scalable deployment strategies that drive faster time-to-value and consistent outcomes for enterprise customers
• Diagnose and triage complex customer issues involving cloud platforms, network configurations, and data pipelines
• Work hands-on with engineering teams to address high-priority bugs and implementation blockers
• Maintain a deep technical understanding of Cyera’s architecture and evolving security technologies
• Stay current on industry trends in data security, cloud technologies, and enterprise architecture
• Act as a mentor to field-facing technical teams, providing guidance on best practices, architecture, and use case alignment
• Influence the product roadmap by identifying opportunities for improvement based on customer feedback and field experience

Solution Architect – OCTO Scanning

• Lead technical discovery sessions to understand customer environments, business objectives, security challenges, and compliance requirements
• Design and present tailored Cyera solutions that address customer data security, governance, and risk management needs
• Conduct product demonstrations, technical workshops, proof-of-concepts (POCs), and architecture reviews
• Guide customers through deployment planning, integration design, and operational best practices
• Collaborate with Account Executives to support the sales process and drive technical win strategies
• Serve as the primary technical advisor during evaluations and onboarding engagements
• Partner with Customer Success to ensure successful adoption and long-term customer value realization
• Develop and maintain expertise in cloud platforms, data security technologies, identity systems, and security architectures
• Gather customer requirements and communicate product enhancement opportunities to Product and Engineering teams
• Create technical documentation, reference architectures, and enablement materials
• Represent Cyera at industry events, webinars, customer meetings, and conferences

Solutions Architect – DLP

• Design, develop, and maintain scalable sales enablement programs that align with strategic goals and support seller performance across all stages of the sales cycle
• Own the full lifecycle of enablement initiatives—from initial concept and stakeholder alignment to content creation, delivery coordination, and results tracking
• Bring a visual storytelling mindset to all enablement materials, ensuring that presentations, guides, and assets are clear, on-brand, and visually engaging
• Collaborate with Enablement Leads, Product Marketing, Sales, and other GTM partners to align programs with key priorities, messaging, and product launches
• Maintain consistency in content layout, structure, and branding across all formats—from slide decks and one-pagers to internal portals and live sessions
• Track and report on enablement program success metrics, leveraging data and feedback to iterate and improve program design and content effectiveness
• Coordinate across stakeholders to manage timelines, approvals, and dependencies while maintaining quality and instructional clarity
• Support content QA and version control, and help structure how materials are stored, accessed, and refreshed over time

Program Manager, Sales Enablement

Support Engineer

• Lead a global team of Technical Support Engineers and Managers handling advanced troubleshooting across cloud environments (AWS, Azure, GCP), APIs, data pipelines, and enterprise integrations
• Serve as the highest-level escalation point for complex technical cases
• Drive root-cause analysis (RCA) for critical incidents and systemic product issues
• Establish technical standards for case handling, diagnostics, and escalation workflows
• Ensure team enablement through lab environments, sandbox systems, and reproducible test cases
• Lead internal technical reviews of recurring issues to surface architectural or product improvements
• Act as the primary bridge between Support and Engineering - participating in bug triage and sprint planning as the voice of customer impact
• Identify patterns across cases and proactively escalate product gaps before they become customer-facing incidents
• Collaborate with Product and Technical Writing to improve documentation and self-service resources, reducing avoidable ticket volume
• Build and optimize processes that measurably improve time-to-diagnosis and time-to-resolution
• Define, track, and report on Support KPIs: CSAT, CES, MTTR, FRT, FCR, and escalation rate
• Implement structured RCA and post-incident review processes
• Oversee technical training programs that raise team capability in debugging, scripting, and systems analysis - including regular "bug-a-thon" sessions focused on systemic issue reduction
• Recruit, mentor, and develop highly technical support engineers and managers across multiple regions
• Build technical career ladders within Support (e.g., Tier 3 Engineer, Escalation Engineer, Product Liaison)
• Foster a culture of ownership, analytical rigor, and proactive problem-solving over reactive ticket handling

Director of Technical Support

Marketing

• Define the Cyera platform story - what we stand for, how the pieces fit together, and why we win.
• Build the messaging architecture that spans platform, portfolio, industry, vertical, and solution layers, anchored in customer use cases and buyer pain.
• Translate the platform into the specific outcomes buyers care about including AI governance and safety, data security for regulated industries, M&A and data sprawl, insider risk, third-party and partner data risk, and the next set of use cases as the portfolio expands.
• Build differentiated points of view for the verticals where Cyera wins including financial services, healthcare, technology, public sector and arm field teams with the narrative, proof, and content to land them.
• Own the portfolio-level relationship with Gartner, Forrester, IDC, and emerging analyst voices.
• Author and place the point-of-view content keynotes, bylines, research, executive narratives that establishes Cyera as the thought leader in AI and data security.
• Partner with Product, Engineering, Sales, Customer Success, and the broader Marketing org (Demand, Brand, Content, Field) to make sure the portfolio story shows up consistently across product launches, campaigns, the website, the sales motion, and customer-facing programs.
• Operate as a player-coach with our PMM leader and team. Set the bar for strategic thinking, narrative quality, and operating rigor.