Senior Director, Customer Marketing, Customer Advocacy, Community

Cyera

Senior Director for Customer Marketing at Cyera, building and running the 360° customer marketing program. Leading customer advocacy, community engagement, and lifecycle marketing efforts in support of AI adoption.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $275,000 - $325,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and leading customer marketing programs, including community engagement and advocacy initiatives. Proven ability to define KPIs, report results, and influence cross-functional teams while delivering exceptional customer experiences.

Highest-signal resume keywords

B2B Marketing ExperienceCustomer Marketing LeadershipExecutive Program DesignData-Driven StorytellingPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent StorytellingCross-Functional InfluenceExecutive Presence

Industry Keywords

Customer Advisory BoardCustomer AdvocacyCustomer CommunityLifecycle CampaignsCustomer Recognition ProgramsCustomer Marketing ProgramSecurity Industry Experience

About the role

Key responsibilities & impact

Build and run the full 360° customer marketing program
Recruit, onboard, and manage a pool of customer champions
Own the analyst and public review presence across review platforms
Run customer recognition programs
Launch and grow a branded customer community
Design and run always-on lifecycle campaigns
Establish and run Cyera's Customer Advisory Board and a dedicated CXO community
Plan and deliver customer-facing experiences
Hire, coach, and develop a high-performing customer marketing team
Define the KPIs that matter and report results to leadership

Requirements

What you’ll need

10-15+ years of B2B marketing experience
10+ years building and leading customer marketing, advocacy, or community programs
Experience designing and operating an executive program such as a Customer Advisory Board
People leadership experience
Strong cross-functional influence with Sales, Customer Success, and Product
Comfort owning a data-driven story
Excellent storytelling and executive presence
Security industry experience is a strong plus.

Benefits

Comp & perks

Ability to work remotely
Office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance