CYBOT

Sales

• Work with Lighting Specialist and Sales to understand requirements of the project to ensure the work proceeds on spec and facilitate smooth transition to customer
• Manage orders from purchase order to final billing including drawings, expediting change orders and billing resolution
• Create and maintain assigned project orders in Eclipse
• Create submittals and O&M’s
• Manage project purchase order process with vendors
• Expedite all assigned project orders
• Constantly monitor and report on progress of project to all stakeholders via project status reports and updates
• Identify, analyze and solve critical problems
• Manage project budgets while ensuring timely and accurate invoicing and billing
• Serve as information center for technical information and consult with sales team on proper application of products if applicable
• Process all project change orders and customer returns on assigned projects
• Maintain accurate and up to date job folders for all assigned projects
• Multi-task and continually prioritize tasks to be completed throughout the day
• Perform all functions necessary to meet and exceed customer service standards

Sales Project Manager

Account Manager

• Travel within the sales territory to conduct face-to-face meetings with existing and potential customers consistently
• Drive revenue by developing new customer relationships and increasing business
• Cultivate and maintain long-lasting relationships with customers
• Maintain accurate records of leads, prospects, customer accounts, and sales
• Monitor industry competitors and market conditions to understand customer requirements
• Collaborate with team members to build, maintain, and expand brand presence
• Stay informed about industry trends, company products, and solutions
• Provide oversight of Vendor Managed Inventory (VMI) programs
• Review inventory trends, forecasts, and historical demand, and coordinate with Inventory Control Analysts and Inside Sales to set appropriate replenishment levels
• Identify and resolve inventory, billing, and delivery discrepancies to ensure customer satisfaction and operational accuracy
• Track, manage, and report key performance indicators (KPIs)
• Coordinate and support capital project material needs and delivery schedules with Irby warehouse operations

Account Manager – Gas Services

Account Executive

• Telephone and counter-based support and advising for customers from retail, trade and industry
• Marketing and implementation of our Sonepar-specific sales concepts
• Targeted promotion of lot/clearance sales and organization of order fairs
• Order entry, quotation preparation and follow-up
• Close collaboration with the field sales team, technical field sales, e-business and key account managers
• New customer acquisition and CRM data maintenance

Inside Sales Representative, 80–100%

Business Development Rep

• Develop Instrument Business with Beamex Calibrator and Baker Huges Field Instrument for PAN India.
• Support Sales team for Demo, POC and New Business Development for Instrumentation packages.
• Responsible for Business Development of Instrument and Value-added Instrument orders.
• Responsible for Instrument Site Demo and New Customer Development.
• Prepare quotations for enquiry.
• Sales visit for assigned product line.
• Responsible for Vendor Management.
• Control inventory for assigned product line.
• Organise Online Seminars & Product update sessions for customers.
• Responsible for Cross Product selling.

Senior Manager – Business Development

Project Manager

• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers.
• Handles difficulties with customers and works directly to resolve issues related to fabrication, site preparation etc.
• Assists customers with shipping discrepancies and defective materials on job-related orders.
• Expedites material when material is needed faster than normal lead times.
• Resolves customer order problems and complaints promptly.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Ability to prepare quotations, for customers.
• Identifies, uses and maintains appropriate company and/or customer pricing systems.

Project Coordinator I – Sales

Operations

• Answer and assist with telephone calls
• Bill direct and lot job orders
• Bill freight on stock orders through Freight Audit Report
• Enter customer payments
• Enter purchase orders on vendor websites
• Generate emergency purchase orders - EPO
• Input shipment correction claims
• Issue credit to resolve accounts receivable disputes as approved by local management
• Manage returns - customer credits, including negative purchase order returns to vendor
• Monitor hold orders due to credit limits
• Review unapproved payables for both stock and direct order, may include lot jobs
• Support sales writers and Branch Managers with Eclipse transactions
• Work with Branch Manager to clear open cash accounts receivable
• Reconcile Daily Cash Box

Branch Operations Administrator II

Analyst

• The Credit Analyst is responsible to prioritize and collect accounts receivable
• working with the Regional Credit Manager in support of company goals and providing excellent customer service
• Additional tasks include gathering documentation for various aspects of job duties
• recordkeeping
• being organized and having a good follow-up routine
• Learning how to understand and utilize both our Eclipse ERP software as well as the Get Paid collection software required.
• Experience with and/or the ability to perform credit duties including risk management and credit analysis is a plus.

Credit Analyst

• Creating and executing a market specific sales plan that meets or exceeds set sales goals.
• Optimizing call routes to maximize time in the field and overall efficiency.
• Being regularly available and responsive to customers' real-time needs.
• Meeting regularly with customers in sales market to understand their needs.
• Educating customers on Crawford’s value-add offerings.
• Identifying and pursuing existing customer opportunities.
• Building long-term, productive, and mutually beneficial relationships with existing customers.
• Championing Crawford's brand in the local community.
• Identifying and executing local marketing activities to enhance presence and grow sales.

QA Engineer

• Identify, investigate, analyze, and process all miss-shipped, miss-shipped, lost in transit, and item issues
• Communicate results and corrective actions in a timely and consistent manner
• Review and process customer RGAs on a daily basis, report errors as needed
• Perform a variety of warehousing duties including discrepancy analysis and resolution, cycle counting, adjustment verification, and inventory slotting
• Assist in identifying errors and root causes of inventory and warehouse errors
• Work with the Quality Assurance team and various warehouse teams to investigate and resolve inventory errors
• Assist Quality Assurance Supervisor to record, track, and report UETs
• Assist in closing out queues for month end close
• Assist in the preparation and reconciliation of annual physical inventory
• Other duties, as assigned

Quality Assurance Representative

• Develop, implement, and mature PMO frameworks, tools, and governance models to ensure consistent execution across all digital enterprise initiatives.
• Align project portfolios with organizational priorities and ensure compliance with PMO standards, processes, and the digital enterprise playbook.
• Ensure all programs and projects support the strategic delivery roadmap.
• Facilitate prioritization, sequencing, and resource alignment to maximize business impact and operational efficiency.
• Oversee planning, execution, and delivery of all projects within the portfolio to meet financial, operational, and strategic expectations.
• Monitor project health, budgets, risks, and timelines, providing clear, executive-level reporting and insights on progress and outcomes.
• Define and track key performance indicators (KPIs) to measure project and portfolio success.
• Conduct post‑project evaluations, capture lessons learned, and implement continuous improvement practices to enhance PMO effectiveness.
• Coach, mentor, and manage project management staff to support capability building and professional growth.
• Serve as a subject matter expert, influencing and guiding digital enterprise leaders in project delivery excellence, governance, and change leadership.

Director, Project Management Office – Digital Enterprise

• Communicate with customers by phone or in person to receive orders for products.
• Solicits sale of new or additional products.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and QED departments, including credit purchasing, warehouse, outside sales and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and/or customer pricing systems.
• Make phone calls to regular and prospective customers to solicit orders.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner.
• Follows up with any specific record-keeping requirements.
• Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepares correspondence and reports necessary for business transactions.
• Recognize when special pricing is required, and provide competitive pricing.
• Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations.
• Handles difficulties with customers with diplomacy and seeks assistance when needed, to resolve customer order problems and complaints promptly.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Warehouse responsibilities: including: shipping, receiving, inventory control and order pulling.
• Other responsibilities may be assigned.

Counter Sales Representative

Accounts Payable

• Processing invoices
• Research and resolve credit memos, chargebacks and miscellaneous correspondence
• Vendor relations and statement analysis
• Run journals and review batches before posting
• Assist with and prepare check runs
• Other related duties as required or directed

Accounts Payable Clerk

Full-stack Engineer

• Work on both front-end and back-end development activities
• Build and maintain end-to-end solutions
• Troubleshoot and debug applications to ensure optimal performance

Senior Full-Stack Applications Developer

• Due diligence (levels 1, 2, and 3): collection and analysis of internal and external information (BVD, TSort, Dow Jones, sanctions, PEP, UBO, negative press, financial data, integrity, ESG, cyber, etc.), execution of controls, risk assessment, documentation, and recommendations.
• Third‑party portfolio monitoring and continuous monitoring: updating assessments, processing alerts (sanctions, press, weak signals, incidents), enhanced monitoring of high‑risk third parties, and participating in regular reviews with Head Office, regional teams, and operational entities.
• Operational support and international coordination: assisting regional and local correspondents, sharing best practices, answering technical questions, verifying consistency of local analyses, and contributing to training.
• Contribution to data management, reporting, and quality: updating and analyzing indicators (KPIs, volumes, risk levels, processing times), ensuring data reliability, and participating in Group consolidation (compliance reporting, audits, Audit Committee).
• Participation in projects and continuous improvement: deployment of new versions of third‑party assessment tools, user testing, defining reporting requirements, proposing improvements, developing the operating model, and supporting automation and generative AI initiatives.

Business Partner Due Diligence Analyst

• Lead customers to Codale’s unique value propositions by changing our customer’s status quo
• Develop market strategies and sales growth plans for assigned accounts
• Build and maintain relationships with various levels of customer organizations through providing value and insight to customers on their business and market conditions
• Negotiate, develop, and coordinate implementation of effective price/cost strategy for account base
• Prospect for new accounts as applicable
• Maintain healthy relationships with vendors and vendor representatives
• Conduct regular joint sales calls with Vendor representatives on contractor customers
• Work with different functional areas to drive sales growth and maintain customer satisfaction
• Support all corporate Codale initiatives
• Identify trends and emerging disruptive forces affecting the local electrical contractor market and relay this information to Codale management
• Coordinate and plan with Inside Sales Reps, and all other Codale specialists to ensure customers are receiving the information and services needed in a timely fashion