CYBOT

Account Executive

• Maintaining product knowledge and marketing/promoting new products.
• Assisting customers during the sales/purchase process and responding to inquiries.
• Assisting with warehouse functions as needed on a daily basis.
• Tracking and fulfilling sales orders by picking orders and creating documentation.
• Maintaining and developing customer relationships.
• Staying up to date on product knowledge and generating stock requests.
• Organizing point of sale displays and shelves for visual appeal.
• Monitoring inventory levels, rotating stock, and replenishing merchandise.
• Ensuring accurate and visible pricing, labels, and promotional signage.
• Creating and maintaining positive working relationships and a clean environment.

Counter Sales Representative

• Understand client needs and requirements to recommend appropriate electrical products or solutions.
• Provide product information, pricing, and quotes to clients in a timely manner.
• Enter, track, bill, and expedite customer orders and vendor purchase orders.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training gaining electrical product knowledge and application.

Inside Sales Representative

Sales

• The Counter Sales Representative is responsible for maintaining product knowledge and is encouraged to market and promote new products.
• Assist customers during the sales/purchase process and respond to customer inquiries in a professional manner.
• Assist with warehouse functions as needed on a daily basis.

Counter Sales Associate

• Maintain product knowledge and market new products.
• Assist customers during the sales/purchase process and respond to inquiries in a professional manner.
• Assist with warehouse functions as needed.

Operations

• Lead month end operations and close out of all branches
• Become an expert for new operations processes and procedures
• Manage branch operations specialists to provide coverage to all necessary branches
• Act as liaison between branch operations & central distribution center operations
• Identify needs and training opportunities for branch operations specialists
• Collaborate on regional month end calls
• Collaborate with sales operations managers and other cross functional teams to support sales & customer satisfaction

Manager, Operations Administration

Manager

• Oversee the administration of contracts from inception to execution, including the tracking of deadlines and specific contract dates, expirations, and all terms and conditions.
• Ensure contracts are created, and subsequent activities are conducted, according to the policies and procedures of the organization.
• Review proposed Echo customer and vendor contracts, highlighting/redlining unacceptable risks in accordance with company governance and raising relevant business risks for internal alignment with business owners.
• Maintain an organized database of Echo’s executed contracts.
• Draft contract abstracts for common use by Echo sales and procurement staff.
• Coordinate with Echo’s VP of Finance, Sonepar Legal, other OpCo staff, and/or outside counsel to negotiate Terms & Conditions with customers and vendors.
• Communicate with Echo personnel for context and exercise discretion in editing contracts within established guidelines.
• Assist the VP of Finance and other staff in assessing insurance requirements in customer contracts and work with Echo’s outside insurance contacts in obtaining and providing certificates of insurance.
• Perform most work independently with minimal direct supervision and refer more complex issues to VP of Finance with possible solutions in mind.
• Collaborate with Commercial Channel Teams to identify key metrics and business requirements within contracts, and ensure such measurements are clear, understood, and aligned to business objectives.

Contracts Manager

Marketing

• Contribute to the planning and execution of integrated marketing and communication initiatives
• Support venue preparation, invitations, timelines, and on-site coordination for fairs and events
• Manage logistics, hospitality, transfers, and event staff on-site
• Ensure timely payments and compliance with financial constraints
• Conduct post-event analysis, evaluation of results, and reporting
• Manage corporate social media channels including editorial plans
• Create and execute campaigns across digital channels
• Update communication materials for online and offline use
• Support development of communication content for exhibitions and events
• Manage the company intranet and update according to the monthly plan
• Support content management for corporate and branch websites

Marketing and Communication Specialist

Procurement

• Buy materials according to production schedule to ensure production continuity, following purchasing strategy and cost efficiency target
• Monitor deliveries confirmations and escalate missing confirmation to avoid impact on production
• Issue purchase orders according to customer and production needs
• Updating constantly the backlog in order to get confirmations and delivery date on time
• Review excess and shortage of material sources with Purchasing to minimize the impact
• Identify critical material deliveries, prioritize them through the supply chain and work with suppliers to cover material demand
• Cooperate with R&D or/and Sourcing to identify alternatives and second source in case of shortage
• Cooperate with Production Planning to manage the risks in supply of materials
• Escalate to direct supervisor any possible issues that can impact on production continuity
• Cooperate with Sourcing to update MRP parameters relative to security stocks, lead time, MOQ, rounding value to optimize the supply chain
• Management of daily communication with suppliers and Purchasing

Procurement Buyer Specialist

Administration

• Prepare quotes using the system to generate new sales opportunities.
• Monitor performance indicators via email, spreadsheets and meetings to report the OTIF indicator and customers' sales performance.
• Provide support for BID coding via spreadsheets, the system and email to generate new sales/contracts opportunities.
• Manage the account portfolio, analyze profitability, forced inventory and contract health.
• Conduct on-site visits as required by the account portfolio.
• Hold alignment meetings in-person or remotely to address matters related to customer service.

Contract Administrator, Junior

• The Counter Sales Representative is responsible for maintaining product knowledge and is encouraged to market and promote new products.
• Assist customers during the sales/purchase process and respond to customer inquiries in a professional manner.
• Also assists with warehouse functions as needed on a daily basis.

• Maintain product knowledge and market/promote new products.
• Assist customers during the sales/purchase process and respond to customer inquiries in a professional manner.
• Assist with warehouse functions as needed on a daily basis.

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Finds win-win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training gaining electrical product knowledge and application to create value to the end use market.

• Responsible for maintaining product knowledge and is encouraged to market and promote new products.
• Assist customers during the sales/purchase process and respond to customer inquiries in a professional manner.
• Assist with warehouse functions as needed on a daily basis.

• Maintain product knowledge and market new products.
• Assist customers during the sales/purchase process and respond to inquiries professionally.
• Assist with warehouse functions as needed on a daily basis.

• Manage branch performance to assure alignment with all policies, practices and culture of the organization
• Oversee preparation of branch budget for Hastings, and monitor actual performance to ensure that the branch achieves objectives
• Develop and maintain business relationships with current and potential customers and suppliers
• Monitor competitive conditions in the territory, and build relationships to gain market share in new areas in the industrial and contractor market
• Oversee branch inventory status (e.g. cycle counts with RF system), including daily reconciliation of discrepancies and adjustments
• Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues
• Support initial and ongoing training and qualifications of all branch employees
• Conduct performance evaluations and address branch personnel issues
• Interview and hire applicants for branch positions
• Report accidents in a timely manner & conducts the appropriate accident investigation process and follows up with associate in accordance with guidance provided by the Safety and HR team

Counter Sales Representative

Inside Sales Representative

Counter Sales Associate

Counter Sales Representative

Manager, Operations Administration

Contracts Manager

Marketing and Communication Specialist

Procurement Buyer Specialist

Contract Administrator, Junior

Counter Sales Representative

Counter Sales Representative

Inside Sales Representative

Counter Sales Representative

Counter Sales Representative

Branch Manager