AX Transformation Manager

CYBOT

AX Transformation Manager at Sonepar, focusing on digital tool adoption across operating companies. Ensuring effective transformation into measurable business results with an omnichannel experience.

Posted 7/8/2026full-timeParis • 🇫🇷 FranceSeniorLeadWebsite

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Drive transformation across your OpCo portfolio
Own and lead AX transformation plans for a defined set of OpCos
Align local stakeholders around key priorities such as digital sales, operational efficiency, and service quality
Support the transition from project mode to business-as-usual operations, with clear governance, ownership, and routines
Implement the relevant elements of the Target Operating Model (TOM), including process standardization, governance, KPIs, roles, and responsibilities
Increase adoption of Spark AX solutions through communication, enablement, playbooks, and activation initiatives
Support feature activation and ensure teams are ready to adopt new capabilities successfully
Improve usage of key products such as Sales Order Automation, Marketing Automation, and digital sales tools
Partner with local key users to remove roadblocks, strengthen routines, and improve overall user experience
Track adoption and performance KPIs across OpCos
Organize regular performance reviews with local stakeholders
Assess business impact through metrics such as productivity gains, reduction of manual work, cycle-time improvements, and data quality enhancement
Monitor associate satisfaction and identify friction points through both quantitative data and field feedback
Collect and structure feedback from associates, key users, and support teams
Translate insights into a prioritized improvement backlog
Work with Spark Product, Development & Delivery teams to test, enhance, and roll out improvements
Share best practices across OpCos
Contribute to and energize Communities of Practice
Foster collaboration between local operations and central expert teams

Requirements

What you’ll need

Minimum 10 years of experience in transformation, program/project management, consulting, or product adoption roles within a multi-entity environment.
Proven track record in driving adoption and value realization for digital tools, including stakeholder management, enablement, and change initiatives.
Strong project/program management skills and experience coordinating complex initiatives with multiple stakeholders (local operations, IT/product teams, and leadership).
Knowledge of B2B distribution, wholesale/retail, or adjacent operational environments; ability to translate business needs into actionable process improvements.
Experience with omnichannel, CRM/sales tools, marketing automation, or workflow automation is a strong plus; familiarity with Sonepar/Spark context is advantageous.
Availability for short international trips

Benefits

Comp & perks

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Hard Skills & Tools

Process StandardizationKPI TrackingChange ManagementOperational EfficiencySales Order AutomationMarketing AutomationWorkflow AutomationPerformance Metrics AssessmentData Quality EnhancementFeature Activation

Soft Skills

CollaborationCommunicationLeadershipProblem-SolvingStakeholder Engagement