CYBOT

Inside Sales Representative

CYBOT

full-time

Posted on:

Location Type: Office

Location: Vancouver • Canada

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About the role

  • Responsible for developing and maintaining positive customer relationships.
  • Contacting current customers and identifying new products and potential up-selling.
  • Responding to and processing incoming calls and orders.
  • Opening new accounts.
  • Developing customer base and sales leads by making cold and warm calls.
  • Entering orders into system.
  • Maintaining knowledge base on current products and learning about new products.
  • Providing pricing quotations, follow-up on quotes and Technical support on products.
  • Purchasing for direct orders and do counter Sales.
  • Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent.
  • Responsible for Credits/Debits, Returns and Troubleshooting freight problems, expediting, etc.
  • Responding to inquiries and closing orders.
  • Other duties as required.

Requirements

  • High School Diploma required.
  • Post Secondary courses in Sales and/or Marketing preferred.
  • Knowledge of Microsoft Office required.
  • 3 years related experience.
  • Product knowledge or industry experience preferred.
Benefits
  • Benefits program allowing you to choose from options that best fit you and your dependents’ needs.
  • Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
  • Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
  • Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer relationship managementsales lead generationorder processingtechnical supportpricing quotationstroubleshootingshipping and receivingcredits and debits management
Soft Skills
communicationcustomer serviceproblem-solvinginterpersonal skills
Certifications
High School DiplomaPost Secondary courses in SalesPost Secondary courses in Marketing