Collectors

Software Engineer

• Contribute to architecting cutting-edge solutions to power a dynamic warehouse operation, delivering custom solutions to support complex business workflows
• Design, develop, and configure Infios WMS (formerly Körber/HighJump) solutions that align with business goals and drive operational success
• Build, configure, and manage API endpoints using API Designer to enable seamless system integrations
• Create custom features, reports, and workflows within Infios WMS to improve efficiency and effectiveness
• Implement and refine warehouse processes, including inventory management, order fulfillment, picking, packing, shipping, and receiving, to maximize productivity
• Continuously monitor and tune Infios WMS performance to maintain optimal system reliability and performance
• Partner with warehouse managers, product managers, and IT teams to translate requirements into practical, value-driven solutions
• Collaborate across teams to identify root causes, resolve challenges, and support continuous improvement initiatives
• Deliver reliable technical support and proactive system maintenance to ensure smooth daily operations
• Contribute to business continuity by providing responsive on-call support on a rotational basis

Senior WMS Developer, Koerber/HighJump

User Researcher

• Lead and execute user experience research from planning to execution—applying a mix of qualitative and quantitative methods.
• Deliver compelling, actionable insights that shape product strategy, user flows, interaction models, and new feature development.
• Collaborate closely with product managers, designers, engineers, and data analysts to embed user insights throughout the product development lifecycle.
• Establish UX research best practices and processes that scale across multiple teams and workstreams.
• Drive generative and evaluative research to support design decisions across web and mobile platforms.
• Represent the voice of the user across different product lines, with a focus on both novice and advanced collectors.
• Champion a culture of user-centricity and advocate for accessibility, inclusivity, and usability.
• Report to Head of Product Marketing & Customer Insights and focus primarily on PCGS within Collectors.

Senior WMS Developer, Koerber/HighJump

Staff UX Researcher