People Operations Program Manager

Collectors

People Operations Program Manager owning compliant employee onboarding at Collectors, a collectibles grading and authentication technology company. Coordinating HRIS workflows, stakeholders, reporting, and compliance.

Posted 8/19/2026full-timeSanta Ana • California, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $69,820 - $113,355 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing employee onboarding processes, ensuring compliance with federal and state regulations, and utilizing HRIS systems like Workday. Strong ability to collaborate across departments and leverage HR metrics for program evaluation and improvement.

Highest-signal resume keywords

Onboarding Program ManagementHRIS Proficiency (Workday, ADP)Cross-Functional Project ManagementCompliance Training CoordinationHR Metrics Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding ManagementHR Operations ProcessesProgram DocumentationData-Driven RecommendationsBackground Check ComplianceEmployment Eligibility DocumentationMandatory Compliance TrainingNew-Hire Survey Feedback AnalysisWorkflow OptimizationRegulatory Compliance Monitoring

Soft Skills

Stakeholder ManagementProblem SolvingCommunicationDecision MakingCollaboration

Tools & Technologies

Workday HRISADPHR Metrics ToolsCompliance Tracking SystemsProject Management Software

Certifications & Qualifications

SHRM-CPSHRM-SCP

Industry Keywords

Employee OnboardingHigh-Growth OrganizationsRemote TeamsOrganizational DevelopmentHuman Resources

About the role

Key responsibilities & impact

Own, design, implement, and continuously improve employee onboarding from pre-boarding through Day 1
Focus initially on US onboarding and potentially expand to global onboarding
Standardize onboarding practices across locations and departments
Maintain program documentation, communications, FAQs, and playbooks
Monitor US federal, state, and local regulatory updates and maintain compliance
Partner with the TOD team on reporting to HR leadership and data-driven recommendations
Drive improvements using new-hire survey feedback, manager input, and business needs
Coordinate with TA, IT, Learning, Workplace, Benefits, Payroll, hiring managers, and People teams
Serve as primary escalation point and decision maker for onboarding SLA exceptions
Run recurring cross-functional syncs and drive open issues to resolution
Manage and optimize onboarding workflows in Workday HRIS with the HRIS team
Ensure compliant background checks and employment eligibility documentation, including I-9 and E-Verify
Coordinate mandatory compliance training, including anti-harassment, data privacy, and workplace safety
Maintain onboarding policies, confidentiality agreements, and related documents with Legal, People Operations, and HR Business Partners
Champion company policies, including safety, attendance, and security

Requirements

What you’ll need

3+ years of direct experience managing onboarding, new hire programs, or HR operations processes
Ability to manage complex, cross-functional projects with multiple stakeholders
Proficiency with HRIS systems, such as Workday or ADP
Experience using HR metrics to evaluate program effectiveness
Experience in a high-growth, scaling, or enterprise organization
Experience working with remote or geographically distributed teams
Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field (preferred)
SHRM-CP, SHRM-SCP, or equivalent HR certification (preferred)
Must be authorized to work in the United States
Ability to work onsite most of the time if living within a 1-hour commuting distance to an office

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Fertility assistance
Commuter assistance
Educational assistance
401(k) matching plan
Flexible time-off
Ten company paid holidays
Employee discounts on select grading services
Flexible schedules with varying shifts
Celebrations, holiday events, and team building activities