Cisco

Human Resources

• Administer employee benefits programs, including medical, dental, vision, life, retirement, and other voluntary plans in accordance with company policy and regulatory requirements.
• Coordinate and manage leave of absence programs, including FMLA, ADA, short-term and long-term disability, and personal leave.
• Track, document, and communicate leave status updates to employees, managers, and other stakeholders.
• Serve as a primary point of contact for employee inquiries related to benefits enrollment, eligibility, coverage, and claims.
• Partner with external vendors to ensure timely resolution of issues.
• Support processing of qualified changes in status, retirements, and death claims.
• Assist in planning and executing wellness initiatives (e.g., flu shots, biometric screenings, and mammograms).
• Maintain accurate employee benefit records through audits, data validation, and reporting.
• Identify opportunities to improve processes and optimize efficiency within benefits administration.
• Participate in rotating coverage for employee calls and shared inbox management.
• Perform other duties as assigned.

Human Resources Benefits Administrator

Attorney

• Counsels business clients on litigation and pre-litigation matters arising from the Company’s property and casualty insurance operations, from underwriting to claims to general business matters
• Develops relationships throughout the Company so that legal advice is tailored to the unique needs of each of our specialty insurance divisions
• Manages, and collaborates with, outside counsel representing the Company in insurance policy–related and general commercial litigation
• Participates in mediations, negotiates settlements, and prepares settlement and other litigation-related agreements
• Counsels business and corporate services operations on regulatory matters associated with litigation
• Collaboratively works with other members of the Legal team to achieve optimal results for our business clients
• Partners with other shared services groups to advise business clients on litigation-related questions
• Monitors legal and regulatory issues and identifies and assesses trends and emerging risks
• Handles other matters within P&C Legal as needed
• Performs other duties as assigned

Litigation Attorney

Underwriter

• Understand and analyze business reports needed in the underwriting processes
• Responsible for all risk selection/rejection, pricing, retention, growth, and profitability for their branch office
• Assess risk quality in compliance with company guidelines
• Review the underwriting of others and make recommendations for extending surety credit
• Develop and maintain strategic relationships with internal and external stakeholders
• Communicate effectively
• Deliver exceptional customer service

Commercial Surety Underwriting Specialist

Product Specialist

• Lead or support development and implementation of new projects that support growth initiatives, regulatory filings, policy language, endorsements, and underwriting procedures, ensuring legal review, form control, system updates, and change management are completed in partnership with key stakeholders
• Collaborates with underwriting, product, compliance, and distribution teams to resolve escalated issues and align on risk strategies
• Collaborates with underwriting, actuarial, and claims teams to design innovative insurance solutions and develop product specifications, pricing strategies, and policy language
• Participates in developing product and rate revisions, underwriting guidelines, manuals, and procedures for new and existing territories
• Works closely with marketing, business development, IT and insurance operations teams to ensure successful product launches and ongoing product support
• Participates in the development and presenting of training regarding new products and product changes to internal teams and external agents
• Stays updated on industry changes, regulatory updates, and market shifts to ensure the product strategy remains forward-thinking and competitive
• Interprets and applies company guidelines, regulatory requirements, and industry standards to ensure compliance
• Performs other duties as assigned

Cloud Engineer

• Partner with fellow practice leads to set the north star for architectural patterns, design principles, and implementation standards, bridging practitioners and architects to ensure alignment with organizational goals.
• Continuously assess development practices and drive improvements, pairing with teams to teach modern techniques and XP practices.
• Champion and scale AI-first delivery across the organization — evaluating emerging tools, establishing practices and guardrails, and owning our internal playbook for AI-assisted development.
• Bring deep technical expertise across the full stack (Java/Spring Boot, .NET, or both), connecting business domain context to architectural design within our AI toolset.
• Act as a change agent, cultivating a culture of continuous improvement, experimentation, and curiosity about where software development is headed.

Senior Cloud Native Developer

Accounting Manager

• Performs a variety of routine clerical and accounting functions
• Supports accounts receivable processes with a focus on cash receipts
• Process and apply cash receipts accurately and timely
• Take customer payments over the phone and ensure proper application and documentation
• Communicate with internal teams to resolve payment-related items
• Respond to customer, agency, and internal inquiries related to payments and accounts via email and phone
• Assist with other tasks as needed during peak periods

Accounting Representative – Seasonal, Part-Time

• Evaluates and underwrites new and renewal business in accordance with Company underwriting guidelines and risk appetite.
• Analyzes risk data to make informed decisions on coverage, pricing, and terms.
• Collaborates with actuaries, agents, brokers, and clients to obtain necessary information and clarify details.
• Orders and reviews additional reports and screens, such as motor vehicle reports, loss history reports, outside inspections, etc., to inform decisions.
• Ensures proper documentation of underwriting decisions and compliance with state and federal insurance regulations.
• Evaluates existing policies for potential renewal or modification.
• Communicates underwriting decisions clearly and effectively to internal teams, agents, and brokers.
• Stays updated on industry trends, regulatory changes, and market conditions.
• Develops and maintains effective business relationships with internal and external customers/coworkers, focusing on generating new business and retaining profitable business.
• Interprets, explains, and markets products and services.
• Performs other duties as assigned.

Senior Underwriting

Program Manager

• Document, analyze, and optimize product operations processes
• Identify system gaps, pain points, and automation opportunities
• Develop and maintain process maps, operating procedures, and training documentation for Oracle
• Partner with IT to manage configuration changes, testing and validation of system changes
• Support data audits, compliance checks and reporting requirements for internal and external partners
• Partner with product operations and engineering to support product releases, change orders and lifecycle status updates

Product Lifecycle Program Manager – Semiconductor Manufacturing

Customer Support

• Act as the primary advocate for our customers
• Align customer goals with Meraki's capabilities
• Drive customer adoption across the Meraki platform
• Build and execute concurrent high-touch customer adoption strategies
• Collaborate across internal teams to deliver aligned solutions

Customer Experience, Customer Success Specialist

Product Manager

• Own use case strategy: Curate and prioritize the use case portfolio across AI product lines.
• Aggregate intelligence across domains: Synthesize adoption data, customer feedback, competitive signals, and engineering capabilities into a unified view of where Cisco's AI networking products stand and where they're headed.
• Drive go-to-market: Own the GTM narrative for Cisco Networking's AI capabilities.
• Shape external narrative: Author the product story for executive leadership, analyst engagements (Gartner, etc.), and customer-facing presentations.
• Define agent taxonomy and messaging: Frame how agentic capabilities are communicated externally.
• Bridge networking and central AI: Own the cross-BU relationship with Cisco's Central AI organization.
• Drive customer adoption: Engage directly with enterprise customers to validate use cases, define adoption frameworks, and shape the path from early availability to general availability.
• Build coalitions: Align stakeholders across GTM, field sales, analyst relations, CX, and engineering.

Principal Product Manager, AI Products

• Act as the primary advocate for customers, championing their success
• Driving customer adoption across the Meraki platform
• Building and executing concurrent high-touch customer adoption strategies
• Understanding how the Customer Success Adoption Motion, Customer use cases and Cisco CX services portfolio can benefit customers and partners
• Identifying, engaging and building rapport with customers’ primary stakeholders
• Collaborating across internal teams to deliver aligned, end-to-end solutions
• Understanding the scope of the CSS role and proactively deflecting out-of-scope activities

Solutions Engineer

• Serve as the technical lead for AI agents for technical sellers
• Deliver an initial 3 to 5 agents to streamline technical sellers’ daily workflows
• Advise on the end-to-end design for agentic systems across platforms
• Define, document, and evangelize best practices for agent platforms
• Guide which agents are built on which platform
• Set technical direction for contractor building agents
• Contribute to reference designs and standards
• Establish comprehensive logging, monitoring, and alerting for agents in production
• Track resource consumption across agentic workloads
• Define the boundaries that keep agents safe and compliant

Solutions Architect

Sales

• Define and implement a comprehensive partner strategy for China, ensuring total alignment with corporate business objectives and regional market priorities.
• Maintain full oversight of the Greater China Distributor business, driving performance, partner engagement, and operational excellence across the distribution network.
• Serve as the primary point of contact and strategic interface between the Greater China region and APJC organization, ensuring seamless communication, regional policy compliance, and operational consistency.
• Direct partner sales performance by providing leadership on programmatic selling, long-tail coverage, and business quality, ensuring the consistent attainment of aggressive revenue targets and market penetration goals within the China market.
• Collaborate with senior leadership across Sales, Arch, and Marketing to synchronize Go-to-Market (GTM) execution and maximize organizational impact.
• Mentor and lead a high-performance team of partner sales professionals, cultivating a culture of accountability, collaboration, and continuous professional growth.
• Provide executive-level insights regarding regional market trends, competitive dynamics, and partner capabilities to inform strategic investment and long-term decision-making.

Lead Partner Sales

Events

• Conducts complex risk assessments for insured properties and operations to inform underwriting decisions
• Identifies potential risk exposures and formulates strategic recommendations to mitigate identified risks
• Interprets and analyzes loss data to identify patterns and designs and implements loss prevention programs tailored to client-specific needs
• Provides advanced technical guidance and conducts training for clients on safety practices and regulatory compliance
• Monitors the effectiveness of loss control measures and makes strategic adjustments to enhance outcomes as needed
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports
• Performs other duties as assigned.

Safety, Loss Prevention Consultant

Claims Specialist

• Manages an inventory of claims to evaluate compensability/liability
• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority
• May attend arbitrations, mediations, depositions, or trials
• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
• Performs other duties as assigned.

Human Resources Benefits Administrator

Litigation Attorney

Commercial Surety Underwriting Specialist

Product Specialist

Senior Cloud Native Developer

Accounting Representative – Seasonal, Part-Time

Senior Underwriting

Product Lifecycle Program Manager – Semiconductor Manufacturing

Customer Experience, Customer Success Specialist

Principal Product Manager, AI Products

Customer Experience, Customer Success Specialist

Solutions Architect

Lead Partner Sales

Safety, Loss Prevention Consultant

Senior Claims Specialist