Lead Renewals Specialist – Splunk

Cisco

Lead the Splunk Renewals team in ensuring customer retention and renewal rate growth. Collaborate cross-functionally to meet strategic objectives and drive operational excellence.

Posted 7/15/2026full-timeRemote • Florida, Illinois, North Carolina, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $164,300 - $260,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading teams focused on customer retention and renewals within the SaaS industry, with a strong emphasis on data-driven decision-making and operational efficiency.

Highest-signal resume keywords

SaaS Sales ManagementCustomer Retention StrategiesData-Driven Decision-MakingTeam LeadershipSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewals Sales MetricsRecurring Revenue ModelsOperational Guidelines ImplementationForecastingChange Management

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsOrganizational SkillsTime Management

Tools & Technologies

MS Office SuiteSalesforce

Industry Keywords

Customer RetentionChurn ReductionAccount Management StrategiesRevenue Retention PlansKPI Achievement

Tech Stack

Tools & technologies

Splunk

About the role

Key responsibilities & impact

Lead a team accountable for customer retention, renewals, and growth of Splunk's enterprise software solutions
Coach and mentor Renewals Specialists
Align regional revenue retention plans with organizational and corporate objectives
Lead change management initiatives
Deliver accurate, detailed regional forecasts on a rolling four-quarter basis
Consistently meet or exceed quarterly and annual renewal rate targets and KPIs
Reduce churn quarter-over-quarter through proactive risk identification and mitigation
Define, streamline, and implement internal business processes and operational guidelines
Collaborate with sales to develop long-term account management strategies

Requirements

What you’ll need

5+ years of relevant leadership experience
Proven SaaS sales management experience with a track record of driving growth and team performance
Deep understanding of renewals sales metrics
Experience in recurring revenue models
Strong data-driven decision-making and problem-solving skills
Excellent organizational, operational, and time management capabilities
Outstanding interpersonal, communication, and problem-solving skills
Autonomous leader capable of managing and developing an autonomous team
Proficient with MS Office Suite and Salesforce

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
Annual bonuses for non-sales roles