Carrier

Sales Engineer

• Achieve annual sales, gross margin and market share targets set by management.
• Lead and grow assigned territory and business through existing and new accounts by identifying potential customers and building solid long-term relationships.
• Routinely call on and support our customers, which include Mechanical Contractors, Consulting Engineering firms and Facility Owners / Developers (School Districts, Universities, Hospitals, Private Corporations, etc.).
• Follow-up and close work with customers by assisting with bid day operations and handling post-sale submittal and order entry work.
• Execute take-offs and quotes.
• Promote Carrier’s line card of products, attend trade shows, and marketing events, supporting our local educational efforts, etc.
• Assist with project management duties once the equipment has shipped to the customer including cash collection and accounts receivable responsibilities.

Senior HVAC Sales Engineer

Project Manager

• Manage the delivery of projects for Federal, State and Municipal customers in the D.C. Area/Northern Virginia territory
• Provide leadership to lower-level Project Managers in the performance of their duties.
• Represent NORESCO during the Construction phase of the project to assure contract requirements are met with a high degree of customer satisfaction.
• Management and documentation of the bid process, including pre-qualifying subcontractors, developing bid packages and evaluating subcontractor bids.
• Negotiate best pricing and terms with subcontractors and vendors, Developing subcontracts and purchase orders.
• Prepare daily construction reports as well as monitor the status of the project to ensure NORESCO meets all contract related issues.
• Work with subcontractors and vendors to ensure that their closeout and O&M documents meet all NORESCO requirements.
• Generate and produce meeting minutes and appropriate correspondences required for contract compliance.
• Development and management of project schedules including organizing on-site construction activities.
• Interface with customers and supervise contractors on a daily basis and coordinate subcontractor access at owner’s facilities.
• Manage NORESCO purchased material and equipment by coordination, delivery, receive and inspection.
• Witness and inspect subcontractor work for quality control, cost control, schedule and completeness.
• Coordinating, conducting and documenting inspections of work with the Owner’s representative to achieve a projects substantial and final completion.
• Must maintain high level of customer satisfaction.
• Responsible for oversight of onsite commissioning and close-out activities.
• Must be able to manage all aspects of the project with minor management supervision.
• Development of future projects by conducting the following: scope review, constructability, pricings and subcontractor site walks.
• Manage project managers and provide mentoring and advice based on previous experience.
• Conduct Risk analysis for decision making when issues impact constructability, budget, and or saving.
• Development of project and subcontractor safety plans.
• Daily monitor and document subcontractor activities ensuring safety compliance.
• Read and comply with all NORESCO safety requirements and maintain a safe work environment at both the office and in the field.
• Preparation of project budgets and manage projects to within project budgeted amount.
• Track and approve subcontractor monthly invoices. Check and ensure that they are accurate and comply with all NORESCO required information.
• Preparation of accurate monthly project financial projections for subcontractor monthly cost

Senior Construction Project Manager

Data Scientist

• Maintain and refine industry demand models to forecast short-term and long-term North America Residential and Light Commercial HVAC market demand.
• Generate supplemental industry outlook forecast scenarios through sensitivity analysis against key variables and assumptions to provide senior leadership with a lower and upper bound for the forecast, in addition to the baseline forecast.
• Leverage, maintain, and refine Carrier’s demand sensing forecast for Residential and Light Commercial to detect and respond to short-term changes in customer demand.
• Track forecast model accuracy using KPIs such as MAPE. Continuously improve model accuracy and forecasting methodologies.
• Prepare monthly executive-level demand outlook reports.
• Maintain and refine market intelligence dashboard for senior leadership.
• Proactively highlight “Red Flag” metrics (e.g. housing market weakness, non-residential construction trend, consumer sentiment) identified by the demand forecasting model.
• Pressure-test the Annual Operating Plan (Plan) industry outlook forecast to ensure achievability and reasonableness.
• Collaborate with North America Sales & Operations Planning personnel to mutually develop the SIOP monthly demand forecast for North America Residential and Light Commercial, which balances unconstrainted demand and supply constraints.
• Incorporate U.S. and Canadian regulatory changes (e.g., SEER2 standards, refrigerant transition) and insights from the Market Intelligence and Strategic Insights team into the forecast and demand planning models.
• Maintain an in-depth knowledge of designated markets and trends through monitoring industry reports, market research, and relevant macroeconomic data, most notably from Moody’s, National Association of Home Builders (NAHB) and HARDI.

Data Science Lead

Product Manager

• You drive the vision and strategy for our HEMS and play a central role in shaping its future features
• You are responsible for the product roadmap and steer the ongoing development of our HEMS features
• You create user requirements and ensure a clear, user-centered product definition
• You work closely with UX/UI, development, marketing and sales
• You analyze market trends and customer needs and derive improvements and new product ideas
• You develop concepts for monetization and the economic scaling of the HEMS

Product Owner, HEMS

Account Manager

• The Account Manager is responsible for generating revenue and for developing and executing customer account plans.
• Identify and target new business opportunities within the Japan food and consumer & Industrial market.
• Build strong relationships across the existing Japan food and consumer & industrial customer base.
• Own the end-to-end client relationship, from initial engagement through contract implementation.
• Provide sales activity reports and submit a weekly schedule outlining planned activities for the following week.

Sales Account Manager – Cold Chain Solutions

Outside Sales

• Drive revenue growth by promoting and selling Carrier HVAC products and solutions to residential, commercial and industrial customers across the assigned territory
• Build and maintain strong long-term relationships with contractors, installers, project developers and end clients to ensure customer loyalty and repeat business
• Represent the Carrier brand professionally in the market, providing technical expertise and consultative selling to position Carrier as the preferred HVAC partner
• Identify, develop and manage a pipeline of new business opportunities through proactive prospecting, cold calling, site visits and networking
• Prepare and present tailored technical and commercial proposals to customers, addressing their specific HVAC needs and budget requirements
• Achieve and exceed monthly, quarterly and annual sales targets as defined by management
• Collaborate with the technical and after-sales teams to ensure smooth project handover and customer satisfaction post-sale
• Monitor market trends, competitor activity and customer feedback, reporting insights to management to support strategic decisions
• Maintain accurate and up-to-date records of customer interactions, opportunities and sales activities in the CRM system
• Participate in trade shows, product trainings, customer events and Carrier product launch activities
• Provide customers with product information, pricing, availability and delivery timelines in a timely and professional manner

Outside Sales Specialist

Field Engineer

• Commissioning and maintenance of our heat pumps at end customers and system operators
• Providing service-oriented advice to our customers and heating contractors, by phone and on site, to ensure customer satisfaction
• Supporting your colleagues in technical field service across the wider area of your operating region
• Participating in on-call duty to respond to customers as quickly as possible

Field Service Technician – Karlsruhe Region

Sales

• Expand our business activities in the southern region
• Manage, retain and grow our customer base
• Sell repairs and, where applicable, modernizations
• Sell maintenance services and digitized / IoT-based service offerings
• Conduct meetings and negotiate orders at the customer’s site

Sales Generalist – Service Sales

Manager

• Revenue, margins, productivity and utilization
• Technical and disciplinary leadership of the region's service technicians, planners and coordinators, and their development
• Definition, organization and monitoring of required resources (personnel and materials) to ensure timely completion of orders/requests
• Order intake, order processing, execution of jobs and billing
• Ensuring customer satisfaction and continuously improving customer retention
• Implementation and optimization of our processes
• Monitoring and adherence to quality standards
• Implementation and compliance with the company's EH&S (Environment, Health & Safety) and ethics policies

Regional Operations Manager – German-speaking Switzerland (West)

Data Analyst

• Analyze digital marketing data, identify trends, and derive actionable recommendations
• Maintain and further develop our reporting structures in Power BI and Google Sheets
• Create and optimize Power BI dashboards for global marketing teams
• Support the optimization of data processes and ensure data quality using Python, SQL, and Databricks
• Conduct country-specific analyses to drive growth and promote the efficient use of digital channels

Working Student, Data Analytics, Business Intelligence

• Support internal teams with daily order processing workflows
• Record WBS elements for large projects within SAP-PS and maintain them throughout the project lifecycle
• Collaborate with related departments to ensure transparency across process steps
• Prepare reports and analyses
• Travel and event management for the Commercial Business area
• Achieve targets in accordance with POC (percentage-of-completion) and US GAAP

Project Manager – Allendorf

• Demonstrate excellent sales presentation skills and technical understanding of HVAC products
• Work with administrative, sales, and account management responsibilities
• End-to-end responsibility for the Viessmann Air/Water Heat Pumps for Toshiba and Carrier brands in Europe
• Orchestrate & track development, launch, marketing & sales of products
• Write user stories and validate high-level requirements before and throughout development

Product Owner – Residential Heat Pumps

• Perform commissioning and maintenance of our heat pumps at end customers and plant operators
• Provide service-oriented advice to our customers and heating contractors by phone and on-site to ensure customer satisfaction
• Support your colleagues in the technical field service across the wider area of your deployment region
• Take on on-call duty to help our customers as quickly as possible

Field Service Technician

Account Executive

• Provide telephone and in-person consultation to our customers (trade professionals) on system design and product selection
• Support customers with project implementation
• Participate in and carry out sales promotion activities
• Support the field sales team
• Train installers (customers)

Technical Customer Advisor

Engineer

• Completing warranty and chargeable repairs/breakdowns on Combined Heat and Power units
• Coordinate problem resolution with TD, customer service and other personnel to expedite repairs
• Maintain records of performance reports
• Supporting the Sales Team in the development of sales in the UK
• Delivering best in class Customer Service on-site in commercial premises