Carle Health

Administrative Assistant

• Responsible for preparing charge documents to be keyed or electronically transferred into the billing systems
• Ensures results are called or disseminated according to protocols
• Acts as a resource for staff and resolves semi-complex issues
• Performs administrative tasks including greeting visitors and callers

Lab Administrative Assistant

Analyst

• Implements, modifies, tests and administers modules and systems related to EMR applications
• Serves as a liaison between vendors, IT personnel, other application analysts, management and end users to resolve questions related to system functionality and design
• Assesses end user needs and recommends modifications
• Performs all analytical tasks as assigned in the development of each program
• Develops complex application reports

Senior Clinical Systems Analyst – Must have Prior Clinical Certification

Accounts Receivable

• Manage the accounts receivable in accordance with compliance, regulatory and billing guidelines
• Responsible for collection of outstanding receivables through payer portals and/or phone lines
• Follow up on outstanding receivables and complete basic appeals
• Collaborate with other departments such as Billing, Coding, and Cash Posting

Accounts Receivable Specialist, Insurance

Director

• Leads, directs, integrates, and coordinates all Substance Use Disorder services
• Assists in ensuring the clinical practices are consistently high in regard to levels of clinical and professional services provided
• Responsible for the Hospital based Substance Use Disorder programs, MAT treatment programs, and all community-based inpatient and outpatient Substance Use Disorder programs
• Operates in collaboration with a strong clinical management team
• Facilitates Substance Use Disorder services strategic planning
• Analyzes industry trends in the development of divisional operational needs
• Leads Substance Use Disorder program planning, implementation, and evaluation efforts
• Responsible for area strategic and tactical levels
• Effectively communicates the vision of potential service line activities
• Leads change to manage risk and ensures changes take hold
• Responsible for leading strategic and business planning initiatives
• Keeps abreast of literature, network, and colleagues
• Attends meetings to remain current with technological advances
• Identifies potential operations for new services
• Develop strategy for contract negotiations
• Assumes an active role in day-to-day operations of the Substance Use Disorder line across the service continuum
• Works in conjunction with the Executive Leadership and Medical Staff
• Ensures the highest level of care for patients
• Works with physicians and staff to adopt and incorporate quality initiatives
• Manages the growth of the programs
• Creates solid cross-functional relationship across departments and other functional groups and coordinates projects
• Responsible for the development and service outcome data, e.g. clinical outcomes, service and cost
• Analyzes results and troubleshoots problem areas to mitigate program risks
• Ensures system-wide compliance with all applicable laws and regulations affecting patient care services
• Supports integration of patient care standards and practice with clinical programs
• Works collaboratively with leadership, physicians, and other disciplines.
• Promotes process improvement through the development, refinement, and use of quality measures and program evaluation methods
• Promotes best practice care, professional conduct and a focus on customer relations, thereby improving patient satisfaction
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste, and abuse
• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff
• Takes appropriate action on concerns reported by department staff related to compliance
• Collaboration with other departments to achieve financial objectives/goals
• Responsible for formulating budgets
• Demonstrates an understanding of financial analysis, pro forma development, capital planning/acquisition, and economic considerations.
• Develops positive professional relationships with physicians and peers
• Responsible for the management of all human resources in a cost-effective yet supportive manner
• Coaches, mentors, motivates and supervises program management and staff members
• Influences team to take positive action and accountability for their assigned work
• Assembles and effectively leads direct reports and/or teams
• Acts as facilitator of teamwork and decision-making in virtual and in-person settings
• Develops positive cooperative working relationships with the medical staff
• Ensures a high level of physician satisfaction with services

Director, Addiction & Substance Use Services

Therapist

• Administers occupational therapy treatment to patients according to the prescription of the physician
• Screens or reviews potential patient cases to determine the need for evaluation and treatment
• Evaluates patients/clients as ordered by the physician, obtaining and interpreting data necessary for treatment
• Reassess and updates treatment plans and goals with revision as needed
• Prepares home programs to educate family and/or increase patient performance
• Repairs and fabricates equipment such as simple mechanical adjustments to adaptive devices
• Completes objective testing for range of motion, strength, and performance of daily tasks
• Completes therapeutic modalities, as appropriate, including ultrasound, iontophoresis, and electrical stimulation
• Communicates with referring provider on patient progress and treatment recommendations
• Provides supervision to COTA, in accordance with regulatory agencies

Occupational Therapist, OT

• Administers occupational therapy treatment to the patient according to the prescription and/or care of the referring physician in a professional manner.
• Screens or reviews potential patient cases, to determine the need for evaluation and treatment.
• Evaluates patients/clients, as ordered by the referring physician, obtaining and interpreting data necessary for treatment.
• Reassess and updates treatment plans and goals with revision as needed.
• Provides documentation as required by the profession and department.

Occupational Therapist

Account Manager

• serves as a primary liaison between the Carle Health organization and external clinical partners
• supports EpicCare Link and Community Connect initiatives
• manages contracting of all new EpicCare Link sites (clinical, SNFs and ALFs)
• collaborates with cooperative nursing and leadership, external providers, internal providers, IT-EHR, Business Development, Social Work, Radiology, and Health Information Management to support external partners
• leads, manages and/or establishes Regional Work Group meetings across all regions
• supports ongoing reporting requirements for Community Connect partners
• validates HIPPA training has been completed for all new SNFs and ALFs
• develops and maintains knowledge base of current Carle provider specialists and the breadth and depth of Carle specialty services

External Partnerships Specialist

Human Resources

• Maintain and update employee records within the HRIS, ensuring accuracy and confidentiality.
• Troubleshoot user issues, provide technical support, and serve as a point of contact for HRIS-related questions.
• Regularly audit the HRIS database to identify and correct data entry errors, inconsistencies, and duplications.
• Generate, compile, and distribute regular and ad hoc HR reports for management and regulatory compliance.
• Uphold strict confidentiality of sensitive employee information.

HRIS Specialist – Workday

• Responds to emergency calls to provide efficient and immediate care to the ill and injured
• Checks and monitors ambulance readiness
• Clearly communicates crew and vehicle position at all times
• Cleans ambulances, utility vehicles, and crews quarters daily
• Provides direction to EMT's while on ambulance calls
• Transports patients in wheel chair van when needed

• Responds to emergency calls to provide efficient and immediate care to the ill and injured.
• Checks and monitors ambulance readiness.
• Cleans ambulances, utility vehicles, and crew quarters daily.
• Clearly communicates crew and vehicle position at all times.
• Provides direction to EMT's while on ambulance calls.
• Transports patients in wheel chair van when needed.
• Manages care of patients during transport to the hospital.
• Assesses blood glucose and provides treatment if necessary.
• Monitors heart rhythms, interprets 12 lead ECG, and provides ACLS management when necessary.
• Performs CPR.
• Administers medications through multiple routes. (IV, IO, IM, SQ, IN)
• Intubates adult and pediatric patients.
• Manages airway during transport.
• Assists in childbirth out of the hospital.
• Manages care of mother and baby.

Paramedic

Clinical Research

• Facilitates and coordinates the daily activities of a clinical trial
• Conducts clinical trials using good clinical/scientific practices
• Responsible for managing clinical trials from initiation through closure
• Assesses patient population and recruitment strategies
• Collects and reports accurate data and maintains regulatory documents
• Schedules and participates in monitoring activities
• Maintains communications with sponsor, subjects, and PI during the study

Clinical Research Coordinator – Oncology

• Evaluates and treats patients of all ages
• Designs and modifies plan of care as needed
• Educates patients, family, and caregivers
• Performs examinations and selects appropriate methods
• Communicates with referring providers on patient progress

Physical Therapist – Orthopedics, Sports Medicine

• Responsible for planning and administering occupational therapy treatment plans
• Serves as a role model in delivery of professional services
• Demonstrates ability to perform patient transfers
• Designs an appropriate plan of care
• Educates patients and other health care providers
• Evaluates clinical findings and determines plan of care

Occupational Therapist – Ortho/Sports Med

• Evaluates and treats patients of all ages, modifying plan of care as appropriate
• Serves as a role model in delivery of professional services and as a clinical resource for staff and students
• Designs an appropriate plan of care that integrates goals, treatment, outcomes, and discharge plan
• Educates patients, family, caregivers, students, and other health care providers using relevant and effective teaching methods
• Communicates with referring provider on patient progress and treatment recommendations