Carle Health

Navigator

• Provide education and support to patients, caregivers, families, healthcare professionals, communities, etc.
• Serve as primary contact and advocate for patients.
• Practice evidence-based processes including use of clinical guidelines and specialty resources.
• Facilitate and coordinate timely care coordination throughout the cancer continuum in collaboration with the multidisciplinary team.
• Contribute to the knowledge base of the healthcare community through involvement in professional organizations, presentations, publications and research.

RN Navigator – CMH Oncology Navigation

Patient Access Representative

• Create accurate patient registration
• Collect demographic and financial information
• Ensure compliance in billing processes
• Provide exceptional customer service

Patient Access Representative I

Phlebotomist

• Assuring proper procurement of specimens for clinical testing.
• Perform accurate and timely collection and transport of clinical specimens.
• Identify patients using proper procedures.
• Accurately label specimens collected.
• Expedite STAT specimens without delays.
• Communicate with nursing staff regarding patient concerns.
• Follow up on collection delays.
• Transport specimens following established protocols.
• Adhere to safety and HIPAA policies.

Representative

• Greet patients, families, and visitors
• Answer telephone calls and route calls appropriately
• Make, cancel, and reschedule patient appointments
• Gather, verify, and enter demographic and insurance information

Patient Services Representative – Urology

Pharmacist

• Assists the pharmacist in the provision of pharmaceutical care to patients
• Performs sterile and non-sterile compounding
• Filling, referral coordination, communicating with patients and their families, labeling and delivery
• Cleaning of pharmacy area, inventory management, processing and filling prescriptions and supplies
• Accurately prepares and submits purchase orders and requisitions for drugs and supplies
• Answers the telephone, takes messages, and directs calls
• Assists in the coordination and completion of the annual inventory

Pharmacy Technician – Home Infusion Specialty

General

• Performs diagnostic studies and assists with therapeutic administrations utilizing radiopharmaceuticals
• Acquires and processes patient exams in accordance with guidelines
• Reviews cases with the radiologist when appropriate
• Administers IV radiopharmaceuticals
• Responsible for maintaining imaging equipment and workplace environment

Nuclear Medicine Technologist

Learning and Development

• Design and implement onboarding and ongoing training programs
• Conduct training sessions on compliance, denial analysis, payor rules, provider portals/trackers/websites
• Collaborate with leadership to identify performance gaps and develop targeted training solutions
• Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics
• Maintain up-to-date training materials, manuals, and documentation

Training Specialist

• Assist with anesthesia machines
• Prepare anesthesia supplies
• Provide assistance during surgical procedures
• Monitor and replace equipment as needed
• Maintain inventory of anesthesia supplies

Anesthesia Tech

Call Center Representative

• Supports communication needs of Medical Center staff and patients
• Directs telephone traffic efficiently and courteously
• Provides paging services for emergencies

• Assist pharmacist under direct supervision in the provision of pharmaceutical care to all patients.
• Performing technical tasks such as filling, compounding, reconstitution and labeling
• Enter patient information accurately into pharmacy computer system, including, but not limited to, patient's address, phone number, allergies and date of birth.
• Enters correct medication information, including, but not limited to, medications, strength, route, number of refills and physician name.
• Perform calculations needed for prescription input and dispensing
• Correctly identify patient per protocol prior to dispensing medication.
• Offers patient counseling by a pharmacist prior to completing transaction.
• Prioritize work to fill prescriptions in order of importance.
• Initials Rx labels on all prescriptions.
• Follow department procedures for maintaining drug and supply inventory
• Remove expired medications, rotate stock, clean and organize assigned areas on a regular basis.
• Perform prescription returns and insurance reversals on a regular basis
• Respond to phone call inquiries and walk-up service requests, resolving issues or redirecting them appropriately
• Properly uses department equipment including but not limited to point of sale equipment, pill counters and vendor software.
• Perform select assigned tasks that may include specialized or advanced training and/or competency such as facilitating prior authorizations and advanced insurance/ provider inquiries
• Recommends/involved in implementation of efficiency or department initiatives
• Participation in tasks related to quality assurance monitoring, data collection and analysis

Pharmacy Technician

• Assist the pharmacist in the provision of pharmaceutical care to all patients of Carle Foundation Hospital, Kirby and Hoopeston Hospitals, and all Carle Enterprise locations that might use medications
• Accurately and safely prepare and label chemotherapy drugs for administration
• Fill medication orders in an accurate and timely manner, including new or lost doses, floor stock replacement items, unit dose cart, outpatient and take-home prescriptions
• Perform miscellaneous billing functions, including patient charging and crediting, nursing unit charges, and controlled substance charging
• Prepare IV products using aseptic technique and applying proper labeling

Pharmacy Technician – Medication Reconciliation

Recruitment

• Perform and coordinate complex details in support of provider recruitment
• Facilitate sourcing efforts and maintain carleconnect.com
• Organize and confirm participation in conventions, specialty meetings, and job fairs
• Develop itinerary and make travel arrangements
• Manage initial screening and verification checks for candidates
• Conduct industry analysis and market research for sourcing strategies
• Oversee professional reference checking process

Provider Recruitment Specialist

Security Engineer

• Provides physical security for the hospital and grounds
• Protects patients, visitors, and employees from physical harm or loss of personal property
• Protects the assets of the hospital from fire, theft, damage or misuse
• Responds to emergency situations as directed
• Identifies and resolves security/safety issues
• Performs productive/purposeful security patrols
• Reports and/or corrects safety and security violations
• Checks to ensure proper identification badges are worn
• Notifies the supervisor of security/safety-related problems
• Writes accurate incident reports and conducts initial investigations

Security Officer – Part-Time

Therapist

• Educating staff and patients in all aspects of respiratory therapy & ECG
• Performing patient care activities including all forms of respiratory therapy, non-invasive cardiology, and other assigned duties
• Interpreting and executing physician orders
• Performing patient education
• Documenting all patient care errors
• Responding to emergency situations and codes immediately

Respiratory Therapy Assistant – Proctor

Manager

• Full authority over daily operations
• Provide leadership within the clinic(s) they are supporting
• Ensure effective, efficient office operations
• Oversee day-to-day management of the office
• Responsible for financial operations of the clinic
• Analyze and review monthly financial statements
• Establish effective communication with staff and patients
• Act as a liaison between physicians/providers and the organization’s leadership team
• Responsible for the interview and hiring process