Carle Health

Manager

• Travel to patients' homes and provide healthcare services
• Coordinate and provide direct and indirect patient care using the nursing process
• Meet patients' and families' physical, psychosocial, environmental, and spiritual needs
• Perform case management activities including assessment, coordination, planning, monitoring, implementation, and evaluation
• Assess clients, caregivers, and families; plan care; arrange services; monitor progress; and provide support and education
• Complete admission documentation and return documents to the office according to policy
• Complete and timely transmit visit notes, telephone conversation records, physician orders, admission, routine, supervisory, telephone, and discharge notes
• Ensure physician orders, care-plan corrections, verbal orders, and visit strings are documented and transmitted within required timelines
• Complete home health aide supervisory visits
• Coordinate the healthcare team and maintain linkages across the continuum of care
• Initiate and document case conferences with other disciplines, physicians, care coordinators, and insurers
• Provide care according to the plan of care and physician orders
• Direct licensed practical nurse activities
• Assign home health aides, prepare written instructions, and supervise aides in patients' homes
• Perform OASIS assessments for admissions, recertifications, resumptions, and discharges
• Perform complex wound care and central-line care
• Access mediports for IV infusion or blood draws and flushes
• Communicate patient updates and condition changes to physicians by phone or electronically
• Manage assigned patient caseloads

RN – Case Manager, Home Health

Recruitment

• Coordinate and implement the provider recruiting process for permanent physician and APP searches across the Carle Health system
• Manage the full provider recruitment process from initial contact through hiring
• Plan, develop, and direct strategic provider recruitment initiatives aligned with organizational needs and goals
• Outline recruitment opportunity details to support proactive sourcing and candidate engagement strategies
• Develop staffing process improvements and recommend recruitment strategies
• Provide leadership with market data and insights for recruitment decisions
• Guide leaders and candidates throughout the recruitment process
• Conduct telephone interviews to assess applicant interest and position and behavioral fit
• Prepare candidate summaries and present relevant information to leadership
• Partner with leadership to evaluate candidates and make hiring recommendations
• Showcase Carle as a healthcare organization, including its community and culture
• Liaise among candidates, organizational leaders, community contacts, and relocation-related contacts
• Coordinate and evaluate site visits and candidate interviews
• Coordinate and attend recruitment dinners, meetings, and events
• Follow recruitment policies and procedures while considering legal, economic, and political factors
• Maintain knowledge of the provider candidate pool and national healthcare recruitment trends
• Identify marketing development opportunities based on candidate quality and market conditions
• Build credibility and trust with varied audiences
• Attend and collaborate in team, departmental, committee, Medical Group physician, and other relevant meetings
• Provide activity updates and strategize on hard-to-fill positions and upcoming recruitment needs
• Coordinate sourcing plans targeting qualified candidate pools
• Maintain accurate opportunity and candidate-status tracking in the applicant tracking system and other tools
• Organize and participate in conventions, specialty meetings, job fairs, professional meetings, and local community events
• Receive feedback and improve recruitment processes and procedures
• Travel as required

Provider Recruiter

Therapist

• Evaluate and treat patients of all ages, modifying plans of care as appropriate
• Provide services in outpatient and inpatient settings
• Perform safe patient transfers and use appropriate body mechanics
• Design and adjust plans of care integrating goals, treatment, outcomes, and discharge plans
• Educate patients, families, caregivers, students, and healthcare providers
• Evaluate clinical findings, impairments, diagnoses, and outcomes of care
• Perform examinations and select reliable, valid examination methods
• Screen patients to determine the effectiveness and need for therapy services
• Supervise and provide feedback to support personnel
• Complete objective testing for range of motion, strength, and daily functional tasks
• Complete daily documentation and charging in the therapy EMR
• Apply tape for stabilization, facilitation, or inhibition of movement
• Perform therapeutic modalities including ultrasound, interferential, and iontophoresis
• Communicate patient progress and treatment recommendations to referring providers
• Serve as a clinical resource and role model for staff and students

Physical Therapist

Speech Language Pathologist

• Provide direct speech/language pathology services to patients of all ages referred to the department
• Select evaluation procedures and develop individualized treatment programs
• Plan age-appropriate treatment programs based on referrals, evaluations, and patient/family goals
• Maintain a productive schedule averaging 6.0 of 8.0 hours per day in direct clinical care
• Administer daily treatment and adjust plans to changing patient needs
• Provide special services such as video swallow studies
• Communicate with physicians, team members, professionals, family members, and caregivers to support optimum patient care
• Select assistive devices and instruct patients in their maintenance and use
• Educate patients and families based on patient needs
• Determine readiness for discharge and plan discharge services, including home treatment plans
• Administer and interpret assessments covering communication, cognition, swallowing, articulation, fluency, voice, and augmentative systems
• Complete documentation according to departmental policy
• Perform charge entry, maintain a clean work environment, and participate in committees and program development
• May supervise speech pathology students and interns after obtaining Certificate of Clinical Competence

Speech Language Pathologist, SLP

Auditor

• Assist the Laboratory Revenue Integrity & RCM Manager in managing audits and audit schedules
• Conduct coding audits for Laboratory Coding & Billing Representatives and Pathologists covering CPT, HCPCS, modifier, and place of service coding
• Provide one-on-one and group education to team members and Pathologists
• Conduct billing workflow and charge integrity audits to ensure laboratory orders and charges accurately transmit to EPIC
• Compile and track audit-process statistics
• Serve as the department’s senior coding resource
• Train new billing staff in laboratory coding and billing practices
• Attend meetings with Pathologists, LIS, Revenue Cycle, and HIM regarding coding and auditing
• Interpret and analyze billing data to identify and monitor departmental performance and benchmarks
• Maintain current coding regulations and ensure team members are updated as regulations change
• Trend coding-related denials, identify root causes, and advise leadership on resolution opportunities
• Build collaborative relationships to support accurate system configuration
• Track and trend role functions for reporting
• Review audits and education needs with the Manager of Laboratory Revenue Integrity & RCM
• Establish coding guidelines with Laboratory Leadership and ensure coding team audits are completed timely
• Report compliance and other concerns to Laboratory Leadership as needed

Laboratory Coding Auditor – Educator

General

• Oversee technical procedures, patient care, and workflows in the echocardiography laboratory
• Perform routine and complex echocardiographic sonography imaging procedures
• Critique positioning, technical factors, alignment, and imaging quality
• Review patient data for accuracy, quality, and completeness
• Document studies accurately and completely
• Cross-train to other divisions of CV Services
• Administer contrast when needed and not contraindicated
• Complete study documentation and charges in Epic and preliminary information in Xcelera for physician reading
• Participate in weekday and weekend call rotations
• Perform Exercise Stress, Dobutamine Stress, adult, pediatric, and transesophageal echocardiography testing
• Provide compassionate care and quality studies to community patients
• Advance knowledge through constructive learning and teaching

ECHO Technologist

Prior Authorization Specialist

• Perform telephonic support for online authorization of routine services
• Contact specialty care providers regarding authorizations, denials, and appeals
• Monitor patient eligibility and verify authorization needs for continued services
• Perform online authorization requests and data entry for routine authorizations and denials
• Serve as department expert for prior authorizations
• Collaborate with QA, HCC, Administration, Clinical, Patients, Families, and Billing Teams
• Process and communicate completion of patient accounts/orders requiring insurance verification, prior authorization, and/or pre-certification
• Gather information for clinical staff to determine continued services
• Educate and act as a resource to clinical and non-clinical departments
• Identify and report potential quality management issues
• Enter required information accurately into applicable systems
• Use diagnosis, HCPCS, revenue, and CPT coding
• Complete communication tasks, respond to messages, attend staff meetings, and review employee communications
• Perform other duties requested by the Manager

Prior Authorization Specialist – Epic, Clinical Office Experience

• Provide oncology nursing care to patients and families throughout cancer journeys, from diagnosis and treatment through symptom control and end-of-life comfort
• Perform unit-specific responsibilities and implement procedures within the scope of practice
• Maintain accurate nursing documentation and meet documentation standards through quarterly chart audits
• Complete patient admission assessments and develop individualized plans of care
• Implement and continuously modify nursing interventions and patient care procedures
• Perform head-to-toe assessments, start IVs, insert NG tubes and Foley catheters, change dressings, and administer medications
• Access and maintain Mediports throughout shifts
• Assist with bedside bone marrow aspirations
• Provide emotional support to patients and families
• Administer chemotherapy and biotherapy on the Oncology unit and throughout the hospital
• Report or correct safety hazards and incidents
• Communicate with colleagues to resolve issues, provide constructive peer feedback, and expand knowledge
• Identify learning needs and complete departmental competencies

RN – Oncology, Inpatient

• Float to various inpatient units including Medical-Oncology, surgical-orthopedic, Cardiovascular Care, Progressive Care, Mental Health, and Acute Rehab
• Provide direct nursing care to varied patient populations
• Conduct and document assessments, nursing diagnoses, care plans, interventions, and evaluations
• Collaborate with multidisciplinary team members and coordinate patient care
• Manage care for acute and chronically ill cardiac and pulmonary patients
• Administer medications and evaluate their effects
• Prepare patients for procedures, provide pain management, IV venipuncture, blood administration, and laboratory monitoring
• Discharge patients and provide safe-transition instructions
• Document all care using the EMR
• Delegate and follow up on patient care tasks assigned to HCTs
• Complete bedside shift reports, rounding, patient education, admissions, and discharges
• Maintain patient safety, including fall, pressure-ulcer, isolation, and ambulation precautions
• Answer call lights and triage patient requests and medical needs
• Use critical thinking and nursing judgment to identify and respond to changes in patient status
• Communicate effectively with the healthcare team to support interdisciplinary collaboration and patient safety
• Provide postoperative care for complex surgical patients
• Act as a resource to staff from various units
• Participate in team huddles and manage conflict professionally

RN, Float Pool – Clinical Resource Unit

Technician

• Assist Registered Nurses and Licensed Practical Nurses with delegated patient care and unit maintenance activities
• Provide patient hygiene, nutritional, elimination, skin care, comfort, and activity support
• Perform patient measurements including intake/output, vital signs, blood pressure, weights, drains, and abdominal girth
• Perform additional trained and certified skills such as intermittent urinary catheterization and clean dressing changes
• Assist with patient admission, transfer, and discharge processes
• Make patient rounds at least every two hours and respond promptly to call lights
• Report pertinent patient information to the assigned nurse and complete documentation before leaving the shift
• Maintain clean, organized, safe, and adequately stocked patient rooms and unit areas
• Perform unit maintenance duties, errands, equipment setup, supply management, and cleaning tasks
• Assist with patient lifting, transfers, moving, and handling using appropriate safety equipment
• Promote patient, family, staff, and environmental safety and report unsafe equipment or situations
• Contribute to department goals, quality assurance, infection control, patient satisfaction, and teamwork
• Attend educational offerings and support staffing needs across shifts
• Demonstrate warmth, concern, respect, privacy, and responsive communication with patients, families, and hospital personnel

Healthcare Technician

Community Manager

• Assist Registered Nurses and Licensed Practical Nurses in providing patient care and performing unit maintenance activities
• Perform delegated patient care activities, including hygiene, nutrition, elimination, skin care, comfort, activity, and patient measurements
• Assist with patient admissions, transfers, and discharges
• Make rounds at least every two hours to ensure patient comfort, positioning, call light availability, and room orderliness
• Answer call lights promptly and report pertinent patient information to the assigned nurse
• Complete documentation before leaving the shift
• Perform unit maintenance duties, errands, cleaning, stocking, equipment removal, and supply charging
• Maintain a neat and safe patient environment
• Assist with patient lifting, transfers, mobility, and use of lift equipment
• Follow patient, environmental, and personal safety procedures, including hand hygiene and protective equipment use
• Collaborate with nursing staff and hospital personnel to support patient and employee satisfaction
• Attend educational offerings and maintain current patient-care knowledge
• Support quality assurance and infection-control initiatives
• Provide respectful, timely assistance to patients, families, peers, and hospital personnel

Healthcare Tech, CNA

Physician Assistant

• Perform clinical and clerical activities to expedite patient flow and medical-office business activities
• Assist nurses and providers with quality healthcare delivery and orderly patient flow
• Prepare patients by taking vital signs and screening general medical health
• Obtain patient lab specimens as needed
• Support providers and nurses with necessary patient information
• Transport patients to vehicles
• Order linens, nutrients, and supplies
• Check for and properly dispose of expired supplies
• Maintain a therapeutic, safe, effective, and cost-efficient care environment
• Clean exam rooms and procedure areas
• Participate in instrument decontamination
• Assist with scheduling follow-up appointments
• Assist providers and nurses with office procedures and examinations
• Perform point-of-care waived testing, lab testing, and quality control
• Provide patient education when appropriate
• Assist clerical staff with telephone answering, message taking, appointment scheduling, chart retrieval, scanning, filing, copying, and front-office operations
• Use all office computer systems competently
• Participate in continuing education and meetings

Certified Medical Assistant, CMA/RMA

Pharmacist

• Implement pharmaceutical services to patients throughout the Medical Center
• Accurately compound and dispense medications
• Perform clinical functions including therapeutic drug monitoring and patient-appropriate dosing
• Check all medications leaving the department for quality assurance
• Dispense medications from physician orders and accurately enter orders into the computer system
• Verify dosages are appropriate for patients
• Check refills, unit dose medications, and IV preparations for filling and labeling accuracy
• Communicate with healthcare professionals about non-formulary drugs, allergies, drug interactions, drug compatibilities, and dosing questions
• Use pharmacy computer systems and reference materials to support appropriate and cost-effective drug therapy
• Participate in planning new pharmacy functions and updating current services
• Participate in in-service programs regarding procedures, policies, equipment, and treatments
• Participate in departmental and cross-departmental projects
• Enter oral and IV medications into the HBOC System
• Oversee technicians operating the Omnicell System
• Dose drugs through the Pharmacokinetic Dosing Service
• Monitor patients for adverse drug reactions

Clinical Staff Pharmacist

• Function as an integral part of the perioperative team as the first, second, or assisting Surgical Technician under Registered Nurse supervision
• Deliver safe and effective patient care during the intraoperative period
• Apply asepsis principles to maintain a sterile environment during surgical setup and procedures
• Perform technical and psychomotor skills with appropriate judgment and knowledge
• Provide age-specific care to obstetrical patients according to department policies and procedures
• Organize and coordinate supplies and equipment to maintain an efficient, cost-effective department
• Maintain a safe environment for patients, coworkers, and self
• Follow hospital and unit safety, legal, and procedural requirements
• Charge equipment and supplies
• Participate in operating room turnover and setup
• Maintain and clean equipment and identify items needing repair
• Perform sterilization and disinfection and document loads according to policy
• Obtain supplies, equipment, and positioning devices and assist with patient positioning
• Perform sterilization of surgical instrumentation and document per policy
• Perform scrubbing duties for medical students, residents, and other students

Surgical Technician – OR

Clinical Coordinator

• Coordinate simulation and clinical skills student experiences
• Assist in planning, implementing, and evaluating experiences within the Simulation and Clinical Practice Centers
• Adapt an interdisciplinary approach to departmental functions
• Assist with daily operations of the Clinical Practice Center and Simulation Center
• Ensure adequate supplies for Clinical Practice Center demands
• Assist with coaching students on all skills
• Teach simulation and clinical skills using an evidence-based approach
• Operate simulation equipment, task trainers, computerized simulators, and virtual reality procedural trainers
• Maintain fiscal accountability through accurate use of supplies and equipment
• Sustain job knowledge, professional growth, and problem-solving abilities using current evidence in nursing and health sciences simulation and clinical practice
• Maintain expert knowledge of patient simulators and task trainers, including preventative maintenance and troubleshooting
• Assist in planning, developing, implementing, and evaluating future use of the Simulation and Clinical Practice Centers