Carle Health

IT Support

• Performs day-to-day problem analysis and troubleshooting
• Acts as 3rd tier support for IT team members
• Manages and monitors IT systems for availability and security
• Creates and maintains system documentation and knowledge base articles
• Participates in on-call support rotation
• Works independently on tasks and projects

Regional IT Engineer

Manager

• Drive operational excellence and deliver strong financial outcomes in revenue cycle operations
• Lead oversight and direction of Accounts Receivable operations
• Ensure efficient, accurate, and timely revenue cycle performance across multiple business lines
• Collaborate with business office teams to deliver results supporting financial health and customer experience
• Manage daily operations and staff within assigned areas
• Monitor and ensure proper coding reported on patient billing

Manager, Revenue Cycle – Regional AR

Executive Assistant

• Provides advanced, diversified, and confidential secretarial services
• Analyzes and creates documents used by the Service Line Director
• Monitors labor use against benchmarks
• Screens telephone calls and visitors
• Maintains accurate attendance records
• Prepares correspondence, memos, reports, etc.

Administrative Secretary – Labor & Delivery

Human Resources

• Provide comprehensive oversight of all activities related to health, pharmacy, and dental benefit programs, including plan performance, vendor management, compliance, and operational efficiency.
• Partner with internal stakeholders and external vendors
• Ensure benefit programs are administered accurately, efficiently, and in compliance with applicable regulations.
• Facilitate timely resolution of benefit‑related issues
• Oversee appeals processes to ensure fair, consistent, and prompt outcomes for team members.
• Analyze trends in health, pharmacy, and dental utilization, costs, and outcomes
• Identify opportunities for improvement.
• Assess team member satisfaction with benefit programs.
• Evaluate network adequacy, access to care, and cost efficiency across all benefit offerings.
• Monitor pharmacy utilization and cost trends
• Identify emerging issues and recommend appropriate plan or programmatic changes.
• Research, assess, and recommend plan design enhancements based on utilization trends, market benchmarks, organizational priorities, and financial sustainability.
• Collaborate with partners, vendors, and consultants to evaluate benefit design alternatives.
• Develop actionable recommendations to support team member well‑being based on health and dental usage patterns.
• Annual, or as needed, review of summary plan description
• Prepare for and lead monthly and quarterly Health and Welfare Committee meetings, including agenda development, data presentations, recommendations, and follow‑up actions.
• Partner with key stakeholders to align benefit strategies with organizational objectives.
• Maintain strong vendor relationships
• Ensure accountability, performance standards, and continuous improvement.
• Assure plans are and remain compliant with all applicable laws.
• Oversee the development and execution of all communication plans related to health, pharmacy, and dental benefits.
• Ensure benefit communications are clear, accurate, timely, and supportive of informed decision‑making by team members.
• Coordinate and lead the annual open enrollment process, including timelines, materials, vendor coordination, system readiness, and post‑enrollment follow‑up.
• Develop and implement targeted actions, programs, or initiatives to support team member well‑being, informed by health and dental utilization trends.
• Coordinate on‑site dental clinics and oversee development of related promotional and educational materials.

HR Director – Health & Dental Benefits

Financial Planning and Analysis

• Applies accounting principles and statistical analysis adhering to generally accepted accounting principles in the preparation of financial statements
• Coordinates, manages and reviews the preparations of financial reporting for Trillium Place and its subsidiaries
• Prepares financial statements of Trillium Place and related organizations
• Consolidates the financial statements of all the affiliates
• Creates financial reports of Trillium Place for the Board and Executive Management
• Serves on internal governing boards and/or finance committees
• Produces supporting schedules for management to use in analyzing the financial reports
• Provides documentation and review tax return filings prepared by Central Tax team
• Assists the central team in annual financial audit as necessary
• Maintains compliance with Personnel policies and procedures
• Responsible for creation and oversight of operating budgeting, capital budgeting, reimbursement reporting, variance reporting
• Completes preparation and implement annual operating budget for the region
• Completes statistical reporting for internal and external reporting
• Analyzes financial data and reports variances to Executive leadership
• Provides assistance to departments related to managing financial results
• Works with administrators, physicians, department heads, and the Board to evaluate existing financial reporting needs
• Uses innovation and analytical skills to create efficiencies by streamlining processes

Director, Finance

Project Manager

• Oversee the Job Readiness and Learning Program for support services new hires
• Facilitate training and teach classes to program participants
• Schedule and coordinate training logistics and follow up

Workforce Development Project Coordinator

Account Manager

• Serve as a primary liaison between Carle Health and external clinical partners
• Support EpicCare Link and Community Connect initiatives
• Coordinate onboarding and contracting for new partner sites
• Manage access requests and provide training
• Ensure compliance with HIPAA
• Promote system services and support continuity-of-care best practices

Account Manager – External Partnerships Specialist

Full-stack Engineer

• Provide support services to the Department of Anesthesia
• Develop and maintain anesthesia tech processes
• Manage anesthesia supply inventory
• Collaborate with multidisciplinary teams

Anesthesia Tech Lead

Pharmacist

• Assist pharmacist under direct supervision in the provision of pharmaceutical care
• Enter patient information accurately into pharmacy computer system
• Perform calculations needed for prescription input and dispensing
• Offers patient counseling by a pharmacist
• Follow department procedures for maintaining drug and supply inventory
• Respond to phone call inquiries and walk-up service requests
• Perform select assigned tasks such as facilitating prior authorizations

Pharmacy Technician – Retail

Director

• Provide strategic direction for emergency preparedness across all facilities
• Develop and maintain Emergency Management Program (EMP)
• Lead Hazard Vulnerability Analysis (HVA)
• Ensure compliance with DNV NIAHO® standards
• Serve in leadership role in HICS
• Coordinate with public agencies
• Develop training programs and conduct drills
• Liaison with public health and emergency agencies
• Promote effective emergency preparedness at all Carle locations

Director, Emergency Management – Regional Readiness Response

General Counsel

• Manages day-to-day uncomplicated medical malpractice and general liability claims
• Sets initial reserves and conducts investigations
• Prepares ongoing liability assessments
• Directs defense counsel and negotiates settlements
• Coordinates educational sessions/seminars on risk exposure issues

Assistant Counsel – Litigation

Risk

• Investigate and analyze actual and potential risks for Carle Health enterprise
• Identify, analyze, and mitigate risks to patients, staff, and the organization
• Develop and implement risk management policies and procedures
• Conduct interviews in a non-biased, confidential and professional manner
• Analyze investigation data and make recommendations

Clinical Risk Manager

Therapist

• Provide all aspects of respiratory care under the guidance of a qualified physician and the Director of Respiratory Therapy.
• Effectively administer oxygen mixtures utilizing various oxygen delivery devices.
• Set up, initiate and maintain ventilators and CPAP devices.
• Assist with intubation and airway maintenance.
• Record signs and symptoms of medication side effects requiring physician notification.
• Perform pulmonary function testing and maintain department equipment.
• Work independently while being sensitive to patients' age-specific needs.

Respiratory Therapist

• Coordinates and implements care of patients within the outpatient infusion department
• Set up patients with an IV or other infusion device
• Collaborates with in-hospital pharmacy for medication dosage
• Educates patients regarding their illness and treatment
• Evaluates progress toward patient outcomes

Chemotherapy/Infusion Nurse

• Provides professional nursing care to assigned clients
• Ensures quality and safe delivery of home health care services
• Conducts client assessments and completes visit documentation
• Develops and amends client's Plan of Care
• Communicates changes in client's condition to physician
• Reports and completes appropriate documentation regarding client occurrences