Capital One

Full-stack Engineer

• Develop iOS client code solutions aligned with product strategy and engineering best practices
• Partner with Software Engineers, UX/UI, Quality Engineers, Product Owners/Analysts to deliver high-performing customer experiences
• Participate in Agile ceremonies and ensure team commitments are delivered on time and with high quality
• Advocate for the mobile platform through internal and external developer communities
• Continuously learn mobile development technologies including Swift, Kotlin, and third-party libraries
• Influence group discussions and incorporate broader team feedback
• Mentor junior to mid-level team members
• Collaborate with developers across Android, iOS, APIs, Web, and other disciplines
• Own and lead delivery of major components and platform needs with senior engineers and Architects
• Share best practices and improve processes across sprint teams
• Identify technical obstacles and develop creative solutions with the team
• Review pull requests and ensure adherence to Swift and other language idioms
• Provide subject-matter-expert leadership for technical development of a mobile development team

Senior Lead Software Engineer, iOS

Business Analyst

• Apply strategic and analytical skills to impactful business challenges
• Build technology-driven products for customers
• Craft marketing and digital strategy
• Analyze business impacts of credit approval and real-time fraud detection
• Develop strategic problem-solving, quantitative analytics, and communication skills
• Partner across teams to create solutions to major challenges
• Use SQL and Python to drive analysis
• Evaluate efficiencies and solve business problems using data-backed decision making
• Drive recommendations, implement solutions, and realize business impact
• Collaborate with cross-functional leaders
• Deliver technology-driven solutions using information, data, analytics, ingenuity, and empathy
• Identify appropriate products for customers, assess risks, and optimize lending practices
• Develop hypotheses and analytical frameworks to test solutions
• Build a professional network with peers, leaders, and mentors

Business Analyst Intern

Product Manager

• Support modernization efforts across enterprise platforms for the Partnerships business
• Lead portfolio conversions
• Automate data mapping tasks
• Ensure products offered to partners and customers meet high standards
• Help define the destination state for enterprise platforms supporting Partnerships
• Define destination-state features including product setup, promotional financing, portfolio conversions, and data mapping
• Improve products and processes through automation and other enhancements
• Translate business strategy and analysis into consumer-facing digital products
• Lead cross-functional teams to solve customer problems and drive organizational alignment
• Identify and resolve complex problems while mitigating product risks

Product Manager – Partnerships

Project Manager

• Drive strategy and execute high-priority projects for the Small Business Bank team
• Lead a diverse team of associates in delivering processes that improve business efficiency and drive results
• Create and modify processes, including tool creation and evolution, and drive execution across the business
• Monitor data trends, measure effectiveness, and establish benchmarks or thresholds to ensure data integrity
• Educate and partner with key stakeholders on process utilization and appropriate execution
• Lead moderate to large complex projects and programs by providing strategic direction
• Design, develop, and manage project plans in a complex, dynamic environment
• Document projects appropriately to mitigate risk and deliver on time
• Partner cross-functionally with project customers to drive project delivery
• Build relationships and collaborate with stakeholders to deliver commitments
• Drive project and program efforts through influencing and partnership
• Coach and develop a team of associates
• Drive process improvements aligned with desired customer outcomes
• Analyze, identify, and correct data issues in departmental systems
• Manage and lead a team of associates

Senior Project Manager – Small Business Bank

Customer Success Manager

• Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers within the Capital One Sales Process
• Partner with the Area Sales Manager and POD team members to develop and execute market strategies and achieve sales goals
• Support POD sales efforts for the Navigator Platform and own the customer adoption and retention lifecycle
• Drive process improvements aligned with customer outcomes and the Capital One Sales Process
• Provide subject matter expertise on processes and the Navigator Platform
• Troubleshoot product and process issues related to the Navigator Platform
• Visit dealerships frequently in-market to foster relationships and execute the customer enablement cycle
• Deliver specialized expertise during initial pitches and closing techniques
• Own seamless setup, expert training, and strategic ROI conversations
• Educate dealer stakeholders and gain buy-in to maximize technology and process value

Dealer Success Manager

Customer Support

• Own the post-acquisition customer experience within Partnerships, enabling new cardholders to spend immediately
• Work with business, design, technology, product, marketing, and external partner stakeholders to develop and launch customer-facing experiences
• Design, build, and launch new capabilities impacting customers across US Card
• Leverage experimentation to improve existing in-market solutions
• Collaborate with technology teams to build acceptance criteria and identify research needs for feature design
• Break down business epics into features and user stories, driving teams toward minimal viable products for valid feature tests
• Use hypothesis-driven data assessment to ensure products and features meet business needs
• Own and prioritize feature development roadmaps while following risk-management processes and procedures
• Conduct research and develop features using new and evolving technology in an agile environment
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions
• Deliver product platforms by understanding technology trends and architecture strategy
• Participate in horizontal forums and build relationships across technology, design, internal stakeholder, and partner teams
• Articulate product roadmaps, communicate business value to stakeholders, and elevate team results

Senior Associate, Product Management – Partnerships Customer Experience

Engineer

• Articulate and evangelize a bold technical vision for the domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on performance, scalability, operability, and other non-functional system characteristics
• Continue learning and inject advanced technical knowledge into the community
• Handle several projects simultaneously and balance time to maximize impact
• Act as a role model and mentor within the technology community
• Coach and strengthen the technical expertise and know-how of engineering and product communities
• Lead technical contribution and provide thought leadership across Capital One engineering teams
• Advise on key technologies, platforms, and capability domains
• Create communications, code samples, blog posts, and other materials to share knowledge internally and externally
• Help develop next-generation talent and recruit technical talent

• Combine content design expertise with customer and business understanding to co-create innovative solutions to complex problems
• Craft compelling, accurate, and accessible digital content experiences
• Create content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models, and microcopy
• Develop content for websites, user interfaces, emails, push notifications, and chatbot responses supporting end-to-end user flows
• Champion customers through the design process using data, research insights, scalability, technology constraints, and feedback
• Facilitate design process activities with teams and partners, balancing customer needs and business goals
• Build understanding of technology and data capabilities and emerging technologies to inform work and identify opportunities
• Foster partner relationships, collaborate across perspectives, influence outcomes, break down silos, and gain alignment
• Present work to audiences across levels and job functions, articulating insights and design decisions

Principal Associate, Content Designer – Discover Customer Experience

Engineering Manager

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices and full-stack systems
• Create solutions that help meet the company’s regulatory needs
• Stay current with technology trends and experiment with and learn new technologies
• Participate in internal and external technology communities
• Mentor members of the engineering community
• Occasionally code or evaluate code
• Collaborate with digital product managers
• Deliver robust cloud-based solutions that create powerful experiences for millions of Americans seeking financial empowerment
• Use and guide work across programming languages, databases, container orchestration services, and AWS tools and services

Senior Manager, Software Engineering

• Lead a portfolio of diverse technology projects and guide a team of developers experienced in distributed microservices and full stack systems
• Collaborate with digital product managers to design and deliver robust cloud-based solutions driving personalized omnichannel experiences
• Direct the design, development, testing, and implementation of technical solutions using AI technologies, large language models, and cloud infrastructure
• Ensure sound data design practices are applied
• Use Java, JavaScript, Python, Go, modern cloud infrastructure, and AWS ecosystems to deliver high-performance software solutions
• Mentor engineers and champion the growth of the engineering community
• Conduct rigorous code reviews to ensure solutions are performant and maintainable

Lead Software Engineer, Full Stack

General

• Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
• Maintain accuracy and comply with security, audit, BSA/AML, and federal regulatory standards
• Educate clients on mobile banking, remote deposit capture, and contactless payments
• Identify clients’ personal or business needs and recommend digital tools or banking solutions
• Greet customers and provide warm, community-focused service
• Balance efficient high-volume operations with hospitality
• Support surrounding branches within a 50-mile radius and occasionally assist other regional locations
• Attend required training sessions, including sessions outside the primary shift
• Work flexible schedules, including nights and weekends, and adapt to schedule changes
• Lift up to 25 pounds and stand or move for extended periods

Part Time Branch Ambassador

• Reimagine the status quo, identify value creation opportunities, and drive innovative and sustainable customer experiences through technology
• Help advance Capital One's data consumption patterns and migrate a large financial ecosystem off the mainframe
• Rethink how batch data is onboarded and utilized at scale within the Card Data Consumption vertical
• Act as the strategic bridge for users while building toward a robust, self-service future state
• Champion the customer onboarding experience for thousands of historical batch consumers transitioning from legacy environments to the new data environment
• Minimize disruption during user migration
• Develop tooling and strategies to scale user migration
• Lead cross-functional teams to solve customer problems and drive organizational alignment

Senior Manager, Product Management – Card Core Data Consumption

• Lead a portfolio of diverse technology projects and a team of developers using distributed microservices and full stack systems to create solutions meeting regulatory needs
• Stay current with technology trends, experiment with and learn new technologies, and participate in internal and external technology communities
• Mentor members of the engineering community
• Code or evaluate code as needed
• Collaborate with digital product managers
• Deliver robust cloud-based solutions that create powerful experiences for millions of Americans seeking financial empowerment
• Use programming languages, databases, container orchestration services, and AWS tools to build solutions

Senior Lead Software Engineer, Full Stack

Data Scientist

• Partner with cross-functional data scientists, software engineers, and product managers to deliver customer-focused products
• Use Python, Conda, AWS, H2O, Spark, and related technologies to uncover insights from large volumes of numeric and textual data
• Build machine learning models through design, training, evaluation, validation, and implementation
• Translate complex data science work into tangible business goals
• Detect and mitigate fraud by building and deploying machine learning models that keep customer accounts safe and compliant
• Retrieve, combine, and analyze data from varied sources and structures
• Research and evaluate emerging technologies and state-of-the-art methods
• Challenge conventional thinking and identify opportunities to improve the status quo
• Support talent development for the team and beyond

Senior Manager, Data Scientist – Card Fraud Prevention

Communications

• Lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives
• Manage high-impact programs and collaborate with cross-functional teams and internal and external partners
• Serve as a strategic advisor to internal leaders and partners for data-backed, integrated communications campaigns for Premium Products and Experiences
• Drive premium narratives around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences
• Develop compelling, consistent, tailored messages for various audiences and channels, including responses to media opportunities
• Monitor current and emerging internal and external risks and sensitivities and manage related stakeholder needs
• Provide real-time counsel on communications strategies to optimize results, mitigate risk, and ensure stakeholder engagement
• Leverage data to evaluate results, extract insights, and optimize future programs
• Identify opportunities to institute best practices and improve enterprise governance
• Oversee team operations and exercise excellent judgment