Capital One

Product Manager

• Lead a team of product and project managers
• Define horizontal strategies that move the business and customer forward
• Create repeatable best practices that all of Bank martech can adopt
• Connect the strategic and programmatic dots across martech

Senior Product Manager – Horizontal MarTech

Engineer

• Drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions
• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

Distinguished Engineer – Network Connectivity

Operations

• Perform high volume, complex monetary and non-monetary transactions on Commercial Loans ensuring service levels are met
• Manage a portfolio of active credit facilities as the Loan Operations Servicer
• Process loan requests including disbursements, payments, and calculations
• Communicate with Customers for all loan related requests
• Coordinate loan trading activity and maintain loan register
• Manage all exception and maintenance reporting for cash breaks analysis
• Complete comprehensive testing of system enhancements
• Prepare and submit periodic departmental and team reports

Operations Associate – Commercial Loan Servicer

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver products customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, frontier Foundation Models, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build AI and machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Principal Associate, Data Scientist – Specialist Models

Product Designer

• Combine craft expertise and leadership skills with an understanding of customers and business to co-create innovative solutions to complex problems
• Lead design projects, directing and delegating work for junior team members and building strong partnerships with cross-functional stakeholders
• Effectively navigate the needs of partners and stakeholders, focusing on customer-centered solutions and inclusive design
• Demonstrate proficiency with products and processes and apply relevant insights on customers to business challenges
• Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions
• Present work across levels and job functions using a human-centered approach that integrates design frameworks and research insights.

Lead Product Designer – Manager Level

Content Marketing Manager

• Combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems
• Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences
• Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
• Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
• Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
• Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
• Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Principal Associate – Content Designer, Product Design

Data Engineer

• Build awareness, increase knowledge and drive adoption of modern technologies
• Promote a culture of engineering excellence
• Effectively communicate with and influence key stakeholders across the enterprise
• Operate as a trusted advisor for a specific technology, platform or capability domain
• Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent

Distinguished Data Engineer – Card Data

Manager

• Develop, implement, and maintain enterprise ontologies in support of Capital One's Data Strategy
• Work collaboratively across Capital One Lines of Business and Functions to develop domain ontologies
• Partner with Technology, Machine Learning, and other Capital One teams
• Define clear and actionable problem statements
• Leverage customer insights to influence priorities and roadmap development
• Own and prioritize the near-term Ontology and Data Modeling roadmap
• Communicate and advocate the value of Capital One's efforts in ontologies, semantics, and standardization

Manager, Ontology and Data Modeling

Program Manager

• Define, Implement and continuously refine portfolio processes across an entire organization
• Lead and support complex, cross-departmental efforts by providing strategic direction
• Provide product and tech leadership with actionable insights into portfolio performance
• Build relationships and collaborate with key stakeholders
• Lead portfolio reviews and prioritization sessions
• Manage and optimize the use of Portfolio/Project tools (i.e. JIRA)
• Identify strategic process and tooling gaps
• Partner with Ops and Product leaders to transform authorizations
• Gather, Analyze, and Report out portfolio metrics

Senior Manager, Program Management – Portfolio, US Card Authorizations

Call Center Representative

• Lead and manage Global Partner Services team
• Ensure operational excellence and high-quality service delivery
• Manage relationships with partners and internal stakeholders
• Collaborate with various teams for performance and efficiency improvements
• Identify and implement strategies for optimization
• Foster a collaborative and innovative work environment
• Recognize opportunities for optimizing organizational structure

Senior Director, Global Partner Services, Contact Center Operations

Accounting Manager

• Serve as the main point of contact and own various risk management deliverables such as BCP, PLA, SOX Control and IRP support
• Promote proactive risk management initiatives to reduce the residual risk within the business
• Lead Retail Controller’s engagement activities on process level assessments, internal and external audits, and regulatory commitments
• Drive risk management initiatives to completion and execute roadmaps that deliver improved risk management practices, working with stakeholders to solve complex problems under tight deadlines
• Collaborate with FRM, SEC Reporting and other teams across the organization on various corporate initiatives
• Communicate with and influence leadership and key stakeholders on key process risks and actions needed
• Provide regular and open communication for transparency and awareness of progress and impediments
• Stay current on understanding effective risk management, process and control effectiveness strategies
• Collaborate with internal and external partners to resolve issues and stay connected on process or product changes

Principal Associate, Accounting

Compliance

• Research, analyze, and offer regulatory guidance on high-risk customer complaints
• Maintain subject matter expertise of applicable laws and regulations for Retail Bank products and services
• Partner with Legal for complaints needing Legal review for UDAAP/UDAP risks
• Consult and work closely with Compliance colleagues in Bank horizontal areas for complaint reviews
• Document complaint regulatory assessments, consistent with policies and procedures
• Work with Retail Bank complaints operations to review and resolve complaint questions
• Provide ad-hoc training to first line teams on regulatory risk related to complaints
• Advise business and Compliance colleagues on known risks that may generate complaints
• Support lines of business through expert advice and elevate best practices
• Request and analyze data and support efforts to improve data sourcing
• Identify trends in data and advise on identified external and internal risks

Compliance Advisory Specialist III, Principal Associate

Risk

• Responsible for building out key governance reporting, metrics and analysis to assess and communicate risk across the Company
• Accountable for the Risk Appetite framework, including methodology design, process execution, and technology enablement
• Provide oversight and effective challenge across all risk categories (e.g. financial and non-financial risk)
• Enable organizations to maintain a sustainable and holistic risk profile
• Partner with executives and other risk leaders to identify potential risks in an open, collaborative environment
• Management and ownership of the enterprise Risk Appetite and KRI programs, including identification of KRIs, creation of reporting processes, input into executive risk reports, etc.
• Leverage data, metrics and analysis to create a comprehensive monitoring approach to proactively identify risks and trends
• Cultivate data sources to feed metrics/reporting; clearly define intent/requirements for creation of an enterprise risk metric system of record
• Perform and support detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans
• Consult on analysis and reporting outcomes to observe trends and provide insights on changes to the Company’s risk environments
• Collaborate effectively with stakeholders and leaders across multiple organizations to achieve objectives
• Demonstrates problem-solving and analysis skills with attention to detail
• Balance multiple priorities to help drive business value and support team objectives

Senior Manager, Enterprise Risk Strategy – Analytics

Financial Planning and Analysis

• Work for a company that invests in ways to tell stories, view trends, and diagnose results
• Partner with business customers on driving strategic business direction
• Challenge current processes to be more proactive, effective, and efficient
• Perform financial data analysis in preparing Profit & Loss or other statements
• Build reports for higher level associates
• Provide management and business clients with project statuses
• Perform reporting and analysis to support presentation and ad-hoc requests
• Articulate outcomes of analysis and relevant insights
• Develop presentations to communicate business and analysis results to senior audiences
• Collaborate with system analysts to maintain and develop system to house models
• Coordinate and collect input data from Financial Analysts in different departments
• Check data integrity, summarize and convert data, run models, verify, analyze, and communicate output data
• Assist in development of presentations to communicate analysis results to senior audiences
• Independently manage and prioritize workload

Senior Financial Analyst

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance