Senior Project Manager – Small Business Bank

Capital One

Senior project manager leading strategy, complex projects, and process improvements for Capital One’s Small Business Bank. Managing teams, stakeholders, data integrity, and customer-focused delivery.

Posted 8/11/2026full-timeRichmond • Virginia • 🇺🇸 United StatesSenior💰 $161,500 - $202,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive Project Management and Process Management expertise, with a strong focus on driving efficiency and delivering results through strategic direction and team leadership. Proficient in analyzing data trends and ensuring compliance and risk management within complex project environments.

Highest-signal resume keywords

Project ManagementProcess ManagementPMP CertificationLean CertificationAgile Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningData AnalysisProcess ImprovementRisk ManagementBenchmark Establishment

Soft Skills

Problem-SolvingInfluencingCommunicationPartnershipCoaching

Certifications & Qualifications

PMPLeanAgileSix Sigma

Industry Keywords

ComplianceRisk ManagementStakeholder EngagementTeam LeadershipBusiness Efficiency

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Drive strategy and execute high-priority projects for the Small Business Bank team
Lead a diverse team of associates in delivering processes that improve business efficiency and drive results
Create and modify processes, including tool creation and evolution, and drive execution across the business
Monitor data trends, measure effectiveness, and establish benchmarks or thresholds to ensure data integrity
Educate and partner with key stakeholders on process utilization and appropriate execution
Lead moderate to large complex projects and programs by providing strategic direction
Design, develop, and manage project plans in a complex, dynamic environment
Document projects appropriately to mitigate risk and deliver on time
Partner cross-functionally with project customers to drive project delivery
Build relationships and collaborate with stakeholders to deliver commitments
Drive project and program efforts through influencing and partnership
Coach and develop a team of associates
Drive process improvements aligned with desired customer outcomes
Analyze, identify, and correct data issues in departmental systems
Manage and lead a team of associates

Requirements

What you’ll need

At least 7 years of Project Management experience
At least 3 years of Process Management experience
Bachelor’s Degree or Military Experience preferred
PMP, Lean, Agile or Six Sigma certification preferred
At least 8 years of Project Management experience preferred
At least 1 year of People Management experience preferred
At least 5 years of Process Management experience preferred
At least 2 years of experience in Compliance or Risk Management preferred
Strong project management track record
Excellent problem-solving, influencing, communication, and partnership skills
Ability to lead, coach, and develop a team of associates
Ability to analyze and correct data issues in departmental systems
New applicant employment authorization sponsorship is not available

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits
Fridays are enterprise-wide virtual work days
Reasonable accommodation support