Senior Manager, Global Enterprise Communications

Capital One

Senior communications manager advancing Capital One’s premium banking, travel, and loyalty narratives. Leading integrated campaigns, stakeholder counsel, risk mitigation, and data-driven communications programs.

Posted 8/11/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesSenior💰 $163,900 - $187,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic communications, data-driven campaign development, and stakeholder engagement, with a strong focus on delivering results and optimizing communication strategies. Proven ability to build relationships in complex environments and manage high-impact programs effectively.

Highest-signal resume keywords

Strategic CommunicationsData-Driven Campaign DevelopmentStakeholder EngagementPublic Relations ExperienceChange Management Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications ExperienceData InterpretationProgram ManagementCampaign DevelopmentThought Leadership Execution

Soft Skills

Exceptional JudgmentCreative Problem-SolvingRelationship BuildingEmpathyTeamwork

Industry Keywords

Financial ServicesTechnologyConsumer BrandsPublicly Traded CompanyEnterprise Governance

About the role

Key responsibilities & impact

Lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives
Manage high-impact programs and collaborate with cross-functional teams and internal and external partners
Serve as a strategic advisor to internal leaders and partners for data-backed, integrated communications campaigns for Premium Products and Experiences
Drive premium narratives around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences
Develop compelling, consistent, tailored messages for various audiences and channels, including responses to media opportunities
Monitor current and emerging internal and external risks and sensitivities and manage related stakeholder needs
Provide real-time counsel on communications strategies to optimize results, mitigate risk, and ensure stakeholder engagement
Leverage data to evaluate results, extract insights, and optimize future programs
Identify opportunities to institute best practices and improve enterprise governance
Oversee team operations and exercise excellent judgment

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 6 years of communications experience
Exceptional judgment
Ability to build relationships in a highly matrixed environment
Sustained focus on delivering results
Creative problem-solving ability
Ability to interpret data and stakeholder dynamics
Passion for storytelling
Empathy, teamwork, and a sense of humor
Preferred: at least 1 year of public relations or communications experience in financial services, technology, or consumer brands
Preferred: at least 1 year of experience developing and implementing change management strategies at a publicly traded company
Preferred: at least 3 years developing and executing thought leadership and consumer campaigns
Preferred: at least 3 years supporting, partnering, and interacting with internal business clients or serving as a consultant for external business clients
Must not require new employment authorization sponsorship from Capital One

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them