Axis Communications

Inside Sales

• Work closely with Key Account Managers and end customer stakeholders to cultivate and strengthen business relationships and opportunity growth
• Participate in internal and external customer meetings supporting account strategy, business development initiatives, and long-term growth planning
• Investigate and analyze customer needs to evaluate available options and customized solutions
• Assist with approved model lists, pricing strategies, product recommendations, and account planning activities
• Collaborate with SDRs, Operations, Technical Services, Marketing, regional sales teams, and HQ teams on strategic account initiatives
• Analyze and respond to sales leads and opportunities within assigned accounts
• Support customer engagement activities involving product updates, cybersecurity initiatives, demonstrations, testing, evaluations, and project rollouts
• Write and maintain account documentation including meeting notes, account plans, approved model lists, loan requests, project details, and pricing strategies
• Review sales reports, dashboards, and account activity for business planning and opportunity development
• Work with Operations and internal teams to forecast and plan large projects for timely delivery and account support
• Assemble weekly, bi-weekly, and monthly reporting as required
• Perform other related duties as assigned

Inside Sales Account Manager, Key Accounts

Sales Engineer

• Support sales growth initiatives in the designated Business Area
• Work closely with Axis Regional Sales Managers to support pre- and post-sales opportunities, including critical projects
• Provide pre-sales engineering and support
• Prepare technical sales support materials
• Develop system design recommendations
• Manage projects and maintenance initiatives
• Present training seminars on-site and through webinars
• Develop Requests for Proposals and Information
• Coordinate on-site proof-of-concept and trial installations
• Provide in-depth on-site troubleshooting and solutions
• Work cohesively with Regional Sales Managers and sales support
• Perform other related duties as assigned

Field Sales Engineer

Claims Specialist

• Investigate, analyze, and evaluate Third Party Liability claims
• Make proper coverage determinations
• Determine appropriate valuation of complex claims
• Recommend settlement strategies and adhere to company policies
• Collaborate with insureds, brokers, partners, internal teams, and external coverage attorneys
• Travel to mediations and trials and strengthen relationships with AXIS partners
• Develop claims and litigation strategies
• Delegate tasks and oversee external legal advisors
• Assist with underwriting inquiries
• Analyze claim trends and conduct data analysis and comprehensive risk assessments
• Maintain precise claim activity records and update systems with relevant details

Claims Specialist, EPL

Account Manager

• Serve as the primary point person within Axis for assigned major end-customer account relationships
• Manage accounts from inception and assignment through transition
• Strategically deepen Axis relationships across product lines, geographic boundaries, and extended time horizons
• Participate in account sales and implementation, including presentations, proposals, pilot-install site management, and integration testing
• Manage relationships with end users and ecosystem partners
• Build account teams and coordinate resources and communication across sales, business development, marketing, and technical services
• Write and maintain account documentation, including meeting minutes, notes, designs, CRM records, and tracking tools
• Support account design through site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings, system design, third-party recommendations, and integrations
• Maintain precise documentation of product configurations and specifications
• Assemble weekly, bi-weekly, and monthly reports as required
• Coordinate post-sales support and technical assistance
• Perform other related duties as assigned

Key Account Manager

Business Development Rep

• Identify new markets and opportunities for end-to-end solutions within and outside physical security in Latin America
• Develop end-to-end solution strategies across clusters and segments to meet end-customer needs
• Maintain and grow strategic relationships and projects based on business initiatives
• Monitor the performance of the end-to-end portfolio across all clusters
• Promote and educate customers and partners on AXIS software and hardware solutions
• Lead programs and technology directives relevant to AXIS products
• Participate in trade shows, seminars, Axis Academies, webinars, and promotional sales activities
• Exhibit and speak at marketing events and press engagements across the LATAM region
• Provide guidance for marketing initiatives and publications
• Collaborate with consulting companies to position the AXIS end-to-end solution portfolio
• Cross-sell AXIS new technologies product portfolio

Business Development Manager

Sales

• Promote and educate integrators, distributors, consultants, and end-users on IP Video and Axis cameras
• Maintain relationships with prospects and current customers
• Arrange and execute site visits, product demonstrations, presentations, lunch-and-learns, and speaking seminars
• Collaborate with Axis Communications’ Application Development Partners
• Recommend camera solutions and product comparisons
• Participate in trade shows, seminars, Axis Academies, webinars, and promotional sales activities
• Prepare weekly sales reports covering new and existing projects
• Perform other related duties as assigned

Regional Sales Manager

• Analyze claim exposure using critical thinking, judgment, and best-practice claims handling
• Determine the proper course of action and pursue claims to conclusion
• Set accurate and timely claim reserves and refer matters to senior team members when necessary
• Obtain relevant policies and review policy wordings to validate coverage
• Prepare coverage positions for Claim Manager review and approval
• Work with insureds, claimants, attorneys, and brokers to maintain premier claims service
• Document claim file notes, store electronic documents, and record claim details accurately and promptly
• Develop knowledge of legal frameworks and claims handling practices in relevant jurisdictions
• Monitor and investigate assigned claims and develop resolution strategies
• Attend mediation, arbitration, and other claims meetings as needed
• Participate in presentations and discussions with underwriters
• Validate indemnity and fee payments and ensure accurate, prompt processing
• Set up files accurately with proper coding, LOB, Danger Signal, and CAT Codes

Senior Claims Specialist, Cyber

Trainer

• Deliver professional, up-to-date training programs including Axis Academy courses, customized sessions, webinars, and trade show demos.
• Initiate, coordinate, and host webinars on Axis products and solutions tailored to regional audiences.
• Promote Axis training offerings internally (Sales Engineers, KAMs, Marketing, Inside Sales) and externally (partners, customers).
• Collaborate with the Global Training team and regional Council representatives to enhance Axis’ training portfolio, providing feedback and contributing to the development and localization of training materials.
• Manage classroom training facilities or identify suitable external venues for in-person sessions.
• Act as the primary point of contact for training-related matters within the region.
• Support the implementation of the Axis Certification Program when appropriate.
• Engage actively in the global Axis trainer community.
• Stay informed on industry developments, regional trends, and regulatory changes related to video surveillance.
• Provide technical marketing support to reinforce Axis’ position as a knowledge leader in IP surveillance.

Regional Trainer

• Assess environmental claims to determine coverage, liability, damages, settlement value, and appropriate claim strategy.
• Manage a pending inventory of primary and excess environmental claims, including pollution, contamination, toxic exposure, remediation, and related bodily injury or property damage matters.
• Investigate facts, evaluate policy terms, and coordinate with coverage counsel where appropriate.
• Establish and maintain appropriate reserves based on liability, damages, coverage, litigation posture, and settlement potential.
• Collaborate with defense counsel, coverage counsel, experts, environmental consultants, vendors, and insureds to drive claim resolution.
• Develop litigation and resolution strategies for complex, high-exposure, or contentious claims.
• Manage legal, expert, and vendor costs in coordination with Litigation Management and Vendor Management teams.
• Communicate effectively with senior claims leadership, brokers, reinsurers, actuaries, underwriters, insureds, auditors, and external business partners.
• Prepare clear claim notes, coverage assessments, reserve rationales, settlement recommendations, and large loss reports as needed.
• Identify trends, emerging exposures, coverage issues, and portfolio risks impacting Environmental Claims.
• Support claim process improvements, best practices, and consistent claim handling standards.
• Participate in industry events, professional associations, and continuing education to stay current on environmental claims trends.
• Serve as a resource to colleagues on environmental claim handling, coverage issues, litigation management, and resolution strategy.

Claims Specialist, Environmental

• Relationship Management: Establish and maintain strong, collaborative relationships within our established distributor network, including Operations Teams, key field sales Axis advocates, and management teams.
• Inventory Control & Forecasting: Monitor and maintain accurate inventory levels by conducting regular distributor meetings, reconciling discrepancies, and implementing effective inventory control measures. Collaborate with distributor procurement and sales teams on forecasting to minimize stockouts and prevent overstocking. Provide strategic planning for new product rollovers and transitions to mitigate the risk of discontinued product stock.
• Stock & Channel Efficiency: Manage stock rotations to maximize stocking efficiencies with distributors and apply best practices in compliance with Axis ways of working. Work closely with the Axis distribution team to maintain a holistic view and ensure effective channel inventory levels across the Japan region.
• Analysis & Reporting: Analyze performance metrics, such as inventory turnover, and provide run-rate forecasts. Generate and maintain distribution sales dashboards, consolidated stock reports, and uPOS (micro-POS) discrepancy updates. Utilize systematic reporting tools and reports to analytically manage daily responsibilities.
• Process Improvement & Alignment: Drive healthier strategic alignment and increased transparency to strengthen supply chain and operations management with distribution partners. Lead strategic operational initiatives with distribution partners in partnership with the Distribution Account Management team. Collaborate with SCM, Supply, and Demand Planning to establish/maintain processes for strategic product forecasting. Act as an ambassador for digital transformation (DX) initiatives with our distribution partners.

Distribution Operations Account Manager

• Deliver high-quality and efficient service to both internal and external clients
• Manage policy renewals, cross-selling coverages, and ensuring service excellence
• Perform advanced administrative tasks related to new and renewal business
• Act as a key point of contact for brokers and clients
• Maintain accurate records of policy and underwriting data
• Provide guidance and mentorship to junior team members

Data Scientist

• Use data and analytics to support reserving decisions
• Help the Reserving team turn complex data into clear, trusted insight
• Improve access to consistent and well-defined data
• Bring important trends to the surface for analysis
• Reduce manual effort in reserving analysis production and sharing
• Shape how reserving analytics evolves at AXIS with insightful capabilities
• Work closely with teams across Reserving, Finance, Actuarial, Claims, Underwriting, and Data & Analytics
• Build dashboards, datasets, and self-service tools for better decision-making
• Partner with technical teams to ensure data quality and trustworthiness
• Collaborate with various teams for comprehensive data insights

Data Insights Lead – Reserving

• Own the operational running of AI delivery workstreams, ensuring the team is focused, unblocked, and delivering against priorities.
• Act as the primary point of escalation when the Head of is unavailable.
• Directly manage the design, build, test, and deployment of AI solutions across multiple concurrent projects, ensuring quality and timely delivery.
• Provide technical guidance on solution design, model selection, and architecture decisions, ensuring the team is taking the right approach for each use case.
• Review code and technical outputs to maintain quality standards, and contribute hands-on to Python-based development when needed, particularly during critical delivery phases or proof-of-concept work.
• Support the design and delivery of Generative AI solutions, including RAG architectures, prompt engineering, and integration with Azure AI services (e.g., Azure OpenAI, Azure AI Search).
• Ensure robust MLOps practices are followed, including model versioning, testing, deployment pipelines, and monitoring of deployed solutions for performance and drift.
• Champion engineering best practices across the team, including code review standards, documentation, version control (Git), and a clear separation between experimentation and production-ready code.
• Work closely with AXIS's Business Technology Solutions for solution architecture and delivery, and with the Program Office for planning deliveries, providing timelines, cost estimates, and status updates.
• Partner with Data Engineering to ensure data pipelines and lakehouse structures support AI delivery needs.
• Support the Head of Data Science & AI Delivery in leading and developing a growing team of Data Scientists and AI Engineers, fostering a culture of excellence, collaboration, and continuous learning.
• Mentor and coach team members through hands-on pairing, structured code reviews, and knowledge-sharing sessions on emerging techniques and tools.
• Support the Head of in tracking the project pipeline, estimating costs (including cloud compute and API consumption), and managing resource allocation to ensure the team is effectively deployed against priorities.
• Stay current with the rapidly evolving AI landscape, including new foundation models, open-source frameworks, vector databases, orchestration tools (e.g., LangChain, Semantic Kernel), and evaluation methodologies.
• Represent the Head of Data Science & AI Delivery in meetings, steering groups, and stakeholder forums as required, ensuring continuity of leadership and communication.

Data Science & AI Delivery Lead

• Support Customer and Territory Growth by working closely with the Pennsylvania regional team to execute strategic business plans.
• Identify, qualify, and develop opportunities across commercial, education, healthcare, manufacturing, government, critical infrastructure, and enterprise markets.
• Build and maintain a healthy pipeline of opportunities through proactive engagement and relationship development.
• Analyze market trends, customer needs, and industry developments to identify opportunities where Axis can create value.
• Support customers and partners throughout the sales cycle, ensuring a positive experience and successful outcomes.
• Establish and strengthen relationships with key decision-makers and influencers within target accounts.
• Engage customers early in the planning process to understand operational challenges and business objectives.
• Help customers evaluate solutions that improve safety, security, operational efficiency, and business outcomes.
• Develop strong relationships with security integrators, distributors, consultants, architects, engineers, and technology partners.
• Collaborate with partners to identify opportunities and develop strategies that support mutual success.
• Support partner development through training, education, planning, and ongoing engagement.
• Identify and onboard new partners where strategic opportunities exist.
• Manage multiple opportunities, projects, and customer engagements simultaneously.
• Maintain accurate forecasting, pipeline management, and CRM activity.
• Prioritize activities that drive meaningful results for customers, partners, and the business.
• Coordinate internal and external resources to support customer success.
• Travel throughout the territory to support customers, partners, events, and business development activities.

Analytics Engineer

• You will be the bridge between our AI and analytics capabilities, the customers who benefit from them, and the sales teams who position them.
• Identify customer use cases where AI and analytics create meaningful value in security, safety, operational efficiency or business intelligence.
• Support high-value opportunities through discovery sessions, technical workshops, demonstrations, pilots and proof-of-concept implementations.
• Create reusable enablement content - presentations, demonstrations, training material and launch preparation.

Inside Sales Account Manager, Key Accounts

Field Sales Engineer

Claims Specialist, EPL

Key Account Manager

Business Development Manager

Regional Sales Manager

Senior Claims Specialist, Cyber

Regional Trainer

Claims Specialist, Environmental

Distribution Operations Account Manager

Account Manager

Data Insights Lead – Reserving

Data Science & AI Delivery Lead

Regional Sales Manager

Solutions Engineer – AI & Analytics