Axis Communications

General Counsel

• Serve as a day-to-day legal advisor for U.S. healthcare, regulatory, and compliance matters
• Collaborate with U.S. and Canadian partners to support broader organizational goals
• Provide guidance on new products launches and product revisions
• Draft, review and negotiate A&H insurance and reinsurance transactional agreements
• Responsible for company and vendor regulatory fraud training and reporting

Legal Counsel – A&H

Claims Specialist

• Annual and desk auditing of Third-Party Administrators, including preparation and presenting audit reports and findings.
• Assists in the due diligence audit of potential Third-Party Administrators and the subsequent on-boarding of the TPA
• Monitors oversight procedures for Third-Party Administrators
• Assists in the maintenance of the guidelines for the processing of specialty accident and health insurance claims
• Reviews claims exceeding Third-Party Administrator threshold, second level appeals, coordinates responses to complaints and attorneys, as well as carrier reviews and benefit clarifications
• Process larger more complex claims that are not administered by Third-Party Administrators
• Obtains, collates, and reviews data from monthly TPA reporting packages for trends and seeks out corrective action plan when required.
• Communicate with underwriting, actuarial and product development regarding claim trends
• Producing and reviewing reports for management.
• Lead special projects where planning time horizon is several months or more

Senior Claims Specialist

Accountant

• Take ownership of the full accounts payable cycle while gaining valuable exposure to general ledger, receivables, and compliance work.
• Keep operations running smoothly and help drive process improvements along the way.
• Process vendor invoices with three-way matching, manage payment runs, and reconcile statements.
• Handle intercompany billing and ensure accurate documentation for audit and compliance.
• Post journal entries, support balance sheet reconciliations, and assist with variance analysis.
• Help track cash flow and contribute to a smooth month-end close.
• Step in for Accounts Receivable—billing, monitoring overdue accounts, and reconciliations.
• Support GST reporting, statutory audits, and internal controls (including SOX where applicable).

Marketing

• Act as an Axis brand ambassador to ensure consistency in the business area.
• Act as the key liaison for the local sales team in relation to marketing, logistics and business support.
• Support and manage all local Axis-hosted and non-Axis hosted events, tradeshows and conferences with partners, and the Axis sales team in collaboration with the Canadian marketing team.
• Coordinate and manage co-marketing projects with local channel partners for brand exposure and business development.
• Manage the local Academy marketing plan for recruitment, communications and logistics.
• Help execute centrally planned marketing initiatives in the field, with the right local flair.
• On-site coordination of meetings within the Axis Experience Centre.
• Guest liaison, visitor management and hospitality needs.
• Upkeep and maintenance of the facility including food and beverage, and stock supplies at all times.
• Manage local vendor and supplier relationships.
• Collaborate with others within the Canadian Marketing team to develop and execute on marketing plans, events, content and communications.
• Provide general department support for ad-hoc projects and tasks as required.

Bilingual Field Marketing Coordinator

• develop and lead the long-term strategic vision for Legal Services globally
• collaborate with internal stakeholders to define the long-term strategic roadmap for Claims Legal Services
• manage relationships with outside counsel and related Legal Services third party providers
• oversee AXIS Claims outside counsel bill review program and supporting technology toolset
• maintain awareness of external legal, regulatory and litigation trends to advise internal stakeholders

Head of Legal Services, Claims Third Party Management

• Manage an inventory of moderate to high complexity and exposure commercial claims
• Follow company protocols to verify policy coverage
• Conduct investigations and develop resolution strategies
• Authorize disbursements within authority limits
• Deliver constant communication and service engagement to stakeholders, brokers, and insureds
• Lead and develop a team of claims professionals

E&S Property Claims Specialist

• Handle E & S Property Claims for a wide variety of AXIS policyholders written in various jurisdictions and reporting to the Claims Manager
• Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards
• Triaging of first notification of loss, efficiently utilizing an established network of service providers
• Set accurate claim reserves and make referrals to senior members of the team where necessary
• Review policy wordings to validate coverage for claims and escalate any issues arising
• Prepare coverage positions to be reviewed and approved by Claim Manager
• Work closely with Independent Adjusters, external legal advisors and brokers ensuring a premier claims service to clients is maintained, escalating issues as appropriate
• Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise
• Monitor and investigate assigned claims and develop a resolution strategy
• Compliance & Quality Assurance – Comply with best practices measured by monthly Quality Assurance and Management Initiated Audit scores as well as the implementation of Management Action Plans for all claims groups in Axis Claims.
• Responsible for Cycle time, Severity, Quality of claims, Customer Satisfaction level, Professional development of self
• Claim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving- including appropriate use of signal reserves as well as the sensitivity projection process, to drive optimal claims resolutions for insureds and Axis.
• Drive deeper relationships and collaboration with internal partners across sharing large loss updates, trend updates and ensuring all data in claim files is accurate.
• Collaborate with Underwriting, Distribution, and Senior Claim Management in driving deeper relationships with key strategic distribution partners including targeted “peer to peer” contact at these distribution partners, delivery of a best-in-class claim service to the end user/insured.
• Exhibit “best-in-class” claim handling behaviors as measured by feedback from internal and external business partners
• Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together

Senior Property Claims Specialist

Manager

• direct supervision and management of claims
• close collaboration with Head of Specialty Complex Claims
• ensures high quality Claim Summary Reports
• implementing a people strategy for training and skills improvement
• supporting underwriting inquiries and information requests
• actively coaching and mentoring direct reports
• recruiting, hiring and retaining top talent
• building and maintaining key relationships with internal and external stakeholders

E&S Property Claims Manager

Sales Engineer

• Deliver project design support by designing Axis solutions that meet customer needs
• Act as a trusted technical advisor and expert internally and externally
• Demonstrate, configure and setup Axis solutions for proof of concepts and demoes
• Participate in tradeshows, customer meetings, events and trainings
• Enable product sales by showcasing a strong business acumen
• Actively collaborate with partners and colleagues
• Develop your own skills and expertise continuously
• Keep updated on latest developments in the industry

Inside Sales

• Investigate and analyze customer needs to evaluate available options and customized solutions.
• Recommend proper camera solutions and adequate product comparisons.
• Build sales strategies & initiatives that align with our customers long-term growth plan.
• Function as the key liaison between the RSMs and all HQ departments.
• Assist with system design and act as primary inside contact for partners in region.
• Research, identify and follow up with new prospects and leverage the Sales team to assist.
• Proactively work with partners to develop strong partnership with Axis and assist with partner growth.
• Effectively communicates knowledge on Axis to partners, distributors & end users through incoming/outbound calls and onsite & virtual trainings.
• Build and maintain fluid relations with potential and existing customers, resellers, integrators, and partners.
• Analyze channel partner program eligibility and either accept or reject applications.
• Motivate regional sales managers, identify opportunities and determine which customers to pursue and allocate resources to,
• Strategize, solicit and drive attendance at trade shows, seminars, Axis Academies, Webinars and other promotional sales activities.

Inside Sales Account Manager

• Continually promote and educate National Systems Integrators (NSI) within assigned region.
• Identify and explore means and opportunities to expand the presence of Axis with assigned NSI's.
• Maintain fluid and proactive relations with NSI's within assigned region.
• Communicate program updates, and collaborate with the sales regions to develop strategies for regional NSI's to be more effective.
• Work with the Regional Sales Managers to make local contact and events, building local relationships.
• Support and provide account reporting for the Americas and Global Accounts teams.
• Perform other related duties as assigned.

National Accounts Manager

Account Manager

• Strategically managing 10-15 key customer accounts
• Proactively identifying and onboarding new partners and customers
• Coaching partners on new tools and solutions to promote Axis's end-to-end offerings
• Supporting and leading partner training and events to enhance their capabilities and commitment to Axis solutions
• Maintaining a robust sales pipeline and ensuring CRM compliance for your accounts
• Being on the road for customer meetings, focusing on expanding existing business and identifying new opportunities