Key Account Manager

Axis Communications

Key Account Manager managing major end-customer relationships for Axis, a network technology company delivering video surveillance and access-control solutions. Leading sales, design, implementation, and partner coordination.

Posted 8/20/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $145,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and team-building capabilities while effectively managing relationships with end users and partners in the physical security market. Proficient in technical documentation, system design, and integration testing to support sales and implementation processes.

Highest-signal resume keywords

Account ManagementTeam-Building SkillsTechnical DocumentationSalesforce ExperiencePhysical Security Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales EngineeringProject ManagementVideo Transport ProtocolsCompression TechnologiesSystem DesignIntegration TestingField of View AnalysisPixels on TargetSchematic DesignFlow Chart Creation

Soft Skills

Verbal CommunicationListening SkillsWritten CommunicationPresentation SkillsTraining Skills

Tools & Technologies

CRM RecordsTracking ToolsSalesforce

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Computer EngineeringBachelor's Degree in Network EngineeringBachelor's Degree in Information Systems

Industry Keywords

Video SecurityPhysical SecurityEnd-Customer RelationshipsEcosystem PartnersSales SupportPost-Sales SupportPilot-Install ManagementSite SurveysCamera RecommendationsTechnical Assistance

About the role

Key responsibilities & impact

Serve as the primary point person within Axis for assigned major end-customer account relationships
Manage accounts from inception and assignment through transition
Strategically deepen Axis relationships across product lines, geographic boundaries, and extended time horizons
Participate in account sales and implementation, including presentations, proposals, pilot-install site management, and integration testing
Manage relationships with end users and ecosystem partners
Build account teams and coordinate resources and communication across sales, business development, marketing, and technical services
Write and maintain account documentation, including meeting minutes, notes, designs, CRM records, and tracking tools
Support account design through site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings, system design, third-party recommendations, and integrations
Maintain precise documentation of product configurations and specifications
Assemble weekly, bi-weekly, and monthly reports as required
Coordinate post-sales support and technical assistance
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor's Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems
5+ years in Sales, National / Key Accounts, Sales Engineering, or Project Management, ideally in video and physical security markets
Strong account management and team-building skills
Ability to build strategic and trusted relationships with end users
Ability to manage relationships with multiple integrators, distributors, and partners
Strong verbal, listening, written, presentation, and training skills
High level of technical ability for shootouts, proofs of concept, pilots, and pre- and post-sale troubleshooting
Ability to convey complex technologies and specifications
Experienced design documentation skills, including schematics, flow charts, metrics, field of view, and pixels on target
Strong knowledge of the physical security market
Knowledge of video transport protocols and compression technologies
Experience with Salesforce preferred
Ability to lift 20–40 lbs occasionally
Ability to climb and stand on ladders or lifts for extended periods
Ability to work at heights, including ceilings, ladders, and rooftops
Up to 60% travel expected on occasion

Benefits

Comp & perks

Permanent employment
Reasonable accommodations for individuals with disabilities
Background checks with notice before action