Senior Claims Specialist, Cyber

Axis Communications

Senior Claims Specialist handling cyber insurance claims for AXIS Capital, a specialty lines insurer and reinsurer. Analyzing coverage, reserves, investigations, payments, and resolution strategies across complex cyber claims.

Posted 8/4/2026full-timeNew York City • Illinois, New Jersey, New York • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims adjusting with a strong focus on analyzing claim exposure, validating coverage, and developing resolution strategies. Proficient in maintaining accurate documentation and communication with various stakeholders while adhering to legal frameworks and best practices.

Highest-signal resume keywords

Claims Adjuster LicenseClaims Adjusting ExperienceCyber Claims HandlingFirst-Party Privacy Liability ClaimsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AnalysisClaims HandlingClaim Reserves SettingPolicy ReviewClaims DocumentationIndemnity ValidationResolution Strategy DevelopmentPerformance Metrics UnderstandingLegal Framework KnowledgeCoding and CAT Codes

Soft Skills

Critical ThinkingJudgmentTeam PlayerOrganizational SkillsFlexibility

Tools & Technologies

ExcelWordPowerPointOneNoteSharePoint

Certifications & Qualifications

Bachelor’s DegreeJD (Preferred)Valid Adjusting Licenses

Industry Keywords

Claims ExposureMediationArbitrationPrivacy LiabilityMedia LiabilityTechnology Errors and Omissions

About the role

Key responsibilities & impact

Analyze claim exposure using critical thinking, judgment, and best-practice claims handling
Determine the proper course of action and pursue claims to conclusion
Set accurate and timely claim reserves and refer matters to senior team members when necessary
Obtain relevant policies and review policy wordings to validate coverage
Prepare coverage positions for Claim Manager review and approval
Work with insureds, claimants, attorneys, and brokers to maintain premier claims service
Document claim file notes, store electronic documents, and record claim details accurately and promptly
Develop knowledge of legal frameworks and claims handling practices in relevant jurisdictions
Monitor and investigate assigned claims and develop resolution strategies
Attend mediation, arbitration, and other claims meetings as needed
Participate in presentations and discussions with underwriters
Validate indemnity and fee payments and ensure accurate, prompt processing
Set up files accurately with proper coding, LOB, Danger Signal, and CAT Codes

Requirements

What you’ll need

Bachelor’s degree or equivalent; JD a plus
Claims adjuster license required
Valid adjusting licenses in required states and additional states as needed
Minimum of 4–8 years of claims adjusting experience
Experience handling cyber primary and excess claims
Experience handling first-party and third-party privacy liability claims
Experience handling media liability and technology errors and omissions claims is a plus
Expert comfort with remote and work-from-home virtual working practices and platforms
Excellent written and verbal communication skills
Solid understanding of individual and group performance metrics and KPIs
Experience with Excel, Word, PowerPoint, OneNote, and SharePoint is a plus
Availability for occasional travel
Positive, flexible, organized, efficient, timely team player

Benefits

Comp & perks

Competitive target incentive compensation based on overall corporate and individual performance
Medical plans for employees and their families
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation
Comprehensive and competitive benefits package
Occasional travel opportunities