AT&T

Technician

• Work independently at customers’ homes and businesses as a trusted expert.
• Install and activate high-speed broadband, Wi-Fi, and voice services.
• Install new lines, climb ladders, plug in equipment, and activate Wi-Fi networks.
• Solve customer technology and service problems.
• Connect customers to AT&T services and elevate the customer experience.

Installation Technician

Account Executive

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets and earn commission through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work on the sales floor in a fast-paced retail environment

Retail Sales Consultant

• Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
• Work independently as a trusted expert
• Install new lines and climb ladders as needed
• Plug in and activate Wi-Fi networks
• Solve customer problems and deliver best-in-class service
• Connect customers to essential services and technology

• Guide customers through product and service options using a consultative sales approach
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commissions using AT&T's suite of products
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled hours, including weekends, to serve customers

Bilingual Spanish Retail Sales Consultant

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commission using AT&T's products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets and earn commission through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work customer-facing shifts between 9am-9pm, including weekends
• Keep current with evolving technology and changing customer needs

Customer Support

• Serve as the voice of AT&T, a global communications and technology company
• Handle customer interactions through calls, chats, and emails in a fast-paced environment
• Identify upselling opportunities and close deals to reach sales and commission targets
• Resolve issues related to service, billing, payments, and collections
• Explain bills and product features clearly
• Troubleshoot basic problems and escalate to higher support when needed
• Build customer confidence and loyalty by resolving issues
• Support customer inquiries, including technical issues
• Provide customer acquisition, sales, service, and retention support

Customer Service Representative

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commission using AT&T's full suite of products
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Maintain availability when customers need support during scheduled hours

• Use a consultative sales approach on the sales floor to guide customers through product and service options
• Build meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commission through AT&T's suite of products, devices, and personalized services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work customer-focused schedules, including weekends
• Stay current with evolving technology and changing ways of meeting customer needs

Account Manager

• Form strong relationships with property managers by meeting them at their locations
• Incent property managers to promote AT&T products and services on site
• Plan and manage events to drive sales of AT&T products
• Manage event budgets
• Manage small to mid-size sales with direct on-going supervision
• Resolve customer issues or identify opportunities using company policies and judgment

Account Manager – Specialist

• Create meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commission through AT&T’s suite of products
• Use a consultative sales approach to guide customers through product and service options
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled hours between 9am-9pm, including weekends
• Use current technology and adapt to evolving ways of meeting customer needs

Product Manager

• Maintain complex customer inventories, campaign portfolios, and execution plans
• Monitor performance, identify risks, and drive actions to support operational readiness and successful outcomes
• Evaluate customer, operational, and campaign data to identify trends, opportunities, and risks
• Translate data insights into actionable recommendations supporting strategic decision-making
• Partner with Technology, Data Engineering, and Analytics teams to define requirements
• Support development of tools, reporting capabilities, and automation solutions improving execution and data management
• Collaborate with Product, PMO, Marketing, and Data teams to align priorities and resolve issues
• Gather customer and operational feedback to improve processes, execution strategies, and customer outcomes

Lead Product Management – Development

Outside Sales

• Represent AT&T as the face and voice to customers
• Work independently in the field and deliver personalized sales interactions at scheduled appointments
• Connect with existing customers daily through appointments provided by AT&T
• Offer hands-on demonstrations and Wi-Fi assessments
• Deliver technology and resolve customer issues
• Close sales and achieve sales goals
• Use negotiation and communication skills to pivot effectively and make the sale

Field Sales Representative

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets using AT&T’s suite of products, devices, and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends
• Adapt to evolving technology and changing ways of meeting customer needs

• Represent AT&T as the face and voice to customers in their homes
• Work independently and deliver personalized sales interactions at scheduled appointments provided by AT&T
• Introduce and sell the latest technology and services
• Offer hands-on demonstrations, Wi-Fi assessments, tech delivery, and issue resolutions
• Close sales and achieve sales goals
• Connect with existing customers daily and engage with warm prospects
• Use negotiation and communication skills to pivot smoothly and make the sale