AT&T

Solutions Engineer

• Define and manage technical requirements
• Examine existing systems and programs to identify areas for improvement and integration
• Develop schedules and test plans, prepare documentation based on analyst reports, and assemble documents presenting project guidelines and milestones to team members
• Identify potential issues between systems and client specifications and propose new solutions to work around these limitations
• Determine a project’s scope before developers begin any major work
• Identify areas where implementation may require more solutions to be successful
• Communicate directly with enterprise architects, developers, and clients
• Direct and oversee the activities of a team of developers, answering questions or helping to resolve issues as they arise
• Monitor timelines and progress to ensure that team members are adhering to these specifications
• Meet with stakeholders to provide feedback and updates on development projects throughout – from the initial conversations to determine project scope and specifications to the final presentation of software solutions
• Prepare reports and presentations, as well as demonstrations, to keep the client informed about issues that arise during development and report on integration and deployment
• Work with outside vendors to develop and implement specific aspects of the software solution
• Consider costs and timelines and ensure that vendors meet deadlines for deliverables and project elements
• Review proposals and estimates from vendors and determine whether they fit into existing budgetary and time restrictions

Principal – Solution Architecture

Consultant

• Sales employees will concentrate on acquiring new business and conducting customer visits in the field
• When not in the field, collaborate with team from assigned office location, if available
• Oversee project activities from client identification through invoicing, ensuring timely delivery
• Design, implement, and test solutions with deep product knowledge and system architecture skills
• Build strong client relationships, identify needs, and deliver tailored strategic solutions
• Manage billable projects, lead technical delivery, ensure customer satisfaction, and maintain accurate timekeeping
• Engage in sales activities, prepare proposals, and develop strategic plans to generate business
• Contribute to knowledge repositories, mentor others, and provide inputs to strategic service development

Senior Consultant, Professional Services

Program Manager

• Lead communication and engagement strategy for the Officer and Public Sector organization
• Prepare executive reviews, board updates, Town Hall and event materials, and social media content
• Facilitate communication between the Officer and internal/external stakeholders
• Manage projects end-to-end, ensuring timely delivery within budget and quality standards
• Oversee organizational and customer events supporting communication strategy
• Develop and maintain detailed project plans, schedules, and resource allocations
• Coordinate with Leadership Team to align customer engagement plans with strategic objectives
• Maintain stakeholder and vendor communication to manage expectations and progress
• Monitor deliverables for quality, identify and resolve risks/issues proactively
• Exercise discretion and confidentiality handling sensitive executive communications and documents
• Support resource management, data analysis, reporting, and team collaboration
• Serve as primary contact for requests lacking clear ownership

Principal Project/Program Manager, Government

• Sales employees concentrate on acquiring new business and conducting customer visits in the field
• When not in the field, collaborate with team from assigned office location, if available
• Use in-depth networking knowledge to design and implement solutions for clients as part of advanced infrastructure team
• Responsible for consulting project activities from client identification through final invoicing
• Fulfill billable consulting service projects and act as subject matter expert within a discipline
• Lead engagement teams or serve as sole consulting resource on projects
• Technical responsibilities: problem identification, system architecture definition, hardware/software specification and design, implementation, testing, client training and deployment
• Mentor or coach other consultants and create recommendations; implement new methods, techniques and procedures
• Participate in National Practice operations, process improvement and training calls; stay current with industry trends
• Take accountability for professional development and share knowledge with others

Lead Consultant, Professional Services

Systems Engineer

This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.
Provide expert technical sales support for AT&T Public Sector Solutions customers, ensuring seamless integration and successful implementation of Wireline, Wireless, and IT products and services.
Drive unit sales objectives through a blend of pre-sales and post-sales technical consulting activities, delivering sophisticated and innovative solutions tailored to complex customer needs.
Serve as a trusted technical advisor during joint sales calls, effectively communicating complex technical concepts to diverse audiences with clarity and confidence.
Collaborate closely with customers and sales teams to understand business challenges and craft solutions that leverage AT&T’s product portfolio.
Deliver compelling sales presentations and product demonstrations, showcasing deep product knowledge and the ability to engage stakeholders at all levels.
Maintain a proactive awareness of industry trends, emerging technologies, and federal security requirements related to data and communication services to ensure compliance and competitive advantage.
Provide expert consultation on system architecture, software applications, and integration strategies to ensure solutions meet customer specifications and security mandates.
Analyze customer practices, procedures, and data to resolve technical challenges and recommend innovative solutions that enhance operational efficiency and security posture.
Act as a subject matter expert with seasoned knowledge of functional and process areas, mentoring peers and contributing to continuous improvement initiatives.
Support installation, maintenance, and troubleshooting efforts to guarantee optimal system performance and customer satisfaction.
Adapt to dynamic environments, working at customer sites, remote response centers, corporate offices, or other locations as required.

Lead Sales System Engineer IV, Government

This position requires office presence of a minimum of 2 days per week and is only located in the location(s) posted. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.
Facilitate communication and collaboration among federal stakeholders, agency partners, contractors, and vendors.
Serve as a knowledgeable point of contact to guide and streamline requests, especially those lacking clear ownership, leveraging deep understanding of federal business operations and interagency workflows.
Responsible for supporting project execution, ensuring alignment with scope, schedule, and budget through effective resource coordination and adherence to industry-standard methodologies.
Supporting projects from initiation to completion, ensuring they are delivered on time, within budget, and meet defined quality standards.
Developing and maintaining detailed project plans, schedules, resource allocations, and status reports to guide project execution and ensure alignment with objectives.
Maintaining regular communication with stakeholders, clients, and vendors to provide project updates, facilitate meetings, and manage expectations.
Ensuring adherence to quality standards by reviewing project deliverables and taking proactive measures to identify, analyze, and resolve any issues or risks.