AT&T

Sales

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Meet business owners and decision-makers and identify their challenges
• Set appointments, qualify prospects, build a pipeline, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Position AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operations
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Record calls, visits, appointments, opportunities, next steps, and forecast updates in CRM accurately
• Balance field customer meetings with collaboration from the assigned office location
• Build customer relationships, consistently close new business, and attain quota

Business Sales Representative, Territory Accounts

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect through cold calling, door knocking, email, referrals, networking, local market research, and in-person meetings
• Identify opportunities, meet business owners and decision-makers, and position AT&T solutions
• Build a consistent customer outreach process, qualify prospects, set appointments, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Sell AT&T solutions across wireless, fiber, internet, voice, software defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Record calls, visits, appointments, opportunities, next steps, and forecast updates accurately in CRM
• Collaborate with the team from the assigned office when not in the field
• Spend most working time in the market conducting customer meetings, with field and office collaboration

Business Sales Representative – Territory Accounts

Customer Retention Specialist

• Lead, direct, and optimize a team of telesales representatives in a consumer call center
• Drive revenue growth through sales and upselling strategies
• Ensure superior customer service and satisfaction
• Lead the consumer telesales organization to exceed customer experience objectives
• Analyze data and implement strategies for revenue generation and continuous improvement
• Direct daily activities and execution of call centers and vendor operations
• Achieve revenue goals and reduce expenses
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
• Collaborate with business areas to drive strategic alignment and manage change
• Maintain strong domestic and international vendor relationships
• Assign tasks and implement sales plans
• Ensure adherence to company policies
• Influence hiring, firing, disciplinary, and promotional decisions for subordinates

Sales Retention Manager

Field Engineer

• Deliver Tier 2 and 3 support for workstations, servers, printers, peripherals, and teleconferencing equipment on-site and remotely
• Troubleshoot, repair, and test hardware to minimize downtime and maximize performance
• Conduct site surveys and assess configurations and user requirements
• Prepare diagrams, configuration documentation, installation schedules, and site installation/test reports
• Analyze hardware requirements and prepare technical specifications for procurement
• Support network upgrades by installing and configuring hardware and cabling
• Build and install specialized interconnecting cables
• Train site personnel on hardware use and maintenance
• Maintain government and vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems
• Follow standard operating procedures and use ticketing systems for issue tracking and documentation
• Provide end-user connectivity support and technical guidance
• Collaborate with IT teams, vendors, and business units on projects and continuous improvement

IT Field Support Specialist – Government

Account Executive

• Create meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commission through AT&T’s products and services
• Use a consultative sales approach to guide customers through product options
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9 am-9 pm, including weekends
• Stay current with evolving technology and customer needs

Bilingual Spanish Retail Sales Consultant

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful connections with customers through personalized sales expertise
• Meet sales targets and earn commission using AT&T’s products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Stay current with evolving technology and customer-service approaches

Retail Sales Consultant

• Create meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commission through AT&T's suite of products
• Guide customers through product and service options using a consultative sales approach
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work on the sales floor and adapt to evolving technology and customer needs

• Guide customers through product and service options using a consultative sales approach
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commissions using AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work on the sales floor in a fast-paced retail environment
• Maintain availability for customers during scheduled hours

General

• Provide Tier 1 Service Desk support for TAC2O customers through telephone, email, and ticketing system requests
• Support customers’ mission-oriented IT infrastructure
• Monitor network and server infrastructure
• Perform initial troubleshooting on data telecommunications equipment and supporting applications and services
• Troubleshoot and solve problems using on-the-job experience, documentation, knowledge bases, and deployed network and IT management tools
• Serve as liaison between end users/customers and senior technical staff when problems are escalated
• Process routine customer work orders, including installing software, managing software licenses, and adding system accounts
• Provide responsive and courteous customer interactions

Service Desk Officer – Government

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets and earn commission through AT&T's product suite
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

• Guide customers through product and service options using a consultative sales approach
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commissions using AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled hours, including evenings and weekends

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Meet business owners and decision-makers to identify challenges and position AT&T solutions
• Set appointments, qualify prospects, schedule customer meetings, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Sell AT&T solutions across wireless, fiber, internet, voice, software defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM records of calls, visits, appointments, opportunities, next steps, and forecast updates
• Balance field customer meetings with collaboration from the assigned office location

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets and earn commission through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work a customer-oriented schedule between 9am-9pm, including weekends

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful connections with every customer through personalized sales expertise
• Meet sales targets and earn commissions using AT&T's full suite of products
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

• Create meaningful connections with every customer using personalized sales expertise
• Meet sales targets and earn commission through AT&T’s full suite of products
• Guide customers through product and service options using a consultative sales approach
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends