Installation Technician

AT&T

AT&T Installation Technician installing and activating broadband, Wi-Fi, and voice services. Working independently at customer homes and businesses while solving technology problems.

Posted 9/3/2026full-timeBuffalo Grove • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and managing physical demands associated with the role.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationCustomer ServiceValid State Driver's LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Problem SolvingWire and Cable IdentificationLadder SafetyEquipment InstallationPhysical Lifting (Up to 60 lbs)

Soft Skills

Independent WorkFlexibilityCustomer Experience Enhancement

Industry Keywords

High-Speed BroadbandVoice ServicesEmergency CalloutsOvertime AvailabilitySmall Space Work

About the role

Key responsibilities & impact

Work independently at customers’ homes and businesses as a trusted expert.
Install and activate high-speed broadband, Wi-Fi, and voice services.
Install new lines, climb ladders, plug in equipment, and activate Wi-Fi networks.
Solve customer technology and service problems.
Connect customers to AT&T services and elevate the customer experience.

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
Weigh less than 325 lbs., required for ladder safety.
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work.
Identify wire and cable colors.
Qualify on pre-employment assessments.
Have a High School Diploma or GED
40 weekly hours
Regular time type

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training
Ongoing paid training
Career development opportunities